Get matched with top pool and spa technicians in Fallbrook, CA

"Austin and all the Chris' on my project were amazing. I tried to fix my pool myself and the more I chipped away at bad areas, the more bad areas I found. After a few months, and with an impending rainy season on the horizon, I gave up. It was too much so I requested quotes from various companies and California Custom Pools provided the best quote. So much so I opted for Pebble Tech, extending the life of my pool for years. Check out their amazing work in these before and after photos."

"Always on time, quality work! Couldn't ask for more!"

"Fast response and clear communication throughout the process."

"We hired San Diego Pools for a new residential pool project in our Carlsbad backyard, and we can only say that our experience with this project has deteriorated to the point that it is no longer acceptable. I rarely write a review, but the experience has been so draining and time consuming that I had to share. I have worked with contractors in the past and in backyard and house remodels, so I understand that delays are common and oversight is required by the owner. However, the number of issues, the lack of responsiveness, and the excessive delay (we are on month eleven of a project that per contract is listed as 90 - 120 days). The eleven months doesn’t include the time we waited for the City permit and HOA approval - the process took an additional four to five months (which I totally understand is out of their control). We were able to start using the pool at month eight, but we are still waiting for some pending issues to be finalized. We have pending emails that have not been addressed. Issues continue to arise even after we are told the pool can be used including, gas line not being connected, salt filter pump not being connected, most recently we realized that the pool vacuum pump may not be working. The Good: Our sales pitch was excellent: comfortable, informative, and our sales person was competent and friendly. Our project manager was friendly. We were sold! The Bad: Almost everything else has been extremely disappointing. - Ongoing poor communication between the project manager and crews leading to inaccurate information relayed and the owner having to project manage the start of almost every phase. Some of the mistakes, if not corrected, would have been very expensive (time and money) to correct - No oversight from project manager at the beginning or end of each phase Installation of incorrect material - Broken gas pipe that was neglected and required ongoing follow up and owner intervention (has been since repaired) - Lengthy delays between the various phases - as I said we are on our 11th month of a project, that according to the contract should have taken 3 - 4 months Subcontracting the work to crews leading to subpar work - coping left with sharp edges, deep overhang in the interior of hot tub area, a thin film of mortar left on flagstone that made flagstone look grayish and dull and stained ledger stone, gas line not connected, salt filter pump not connected, etc - Project manager failing to show up as agreed upon and failure to take notes when reviewing job with owners resulting in inaccurate information being relayed to work crews - On going promises that things would be take care of, but little to no follow through Face to face interactions are pleasant, but in between we feel like a forgotten number and an afterthought. I would not recommend San Diego Pools."

"Great company to work with!"

"First swim in our newly remodeled pool it was everything and more then we asked for. Matt and his team did a beautiful job! ! Thank-You . We highly recommend MV Dream Pools"

"Leo was very helpful and quick to respond. We’re happy with how our 2 bathrooms turned out. Project was completed within the time promised. Our only complaint is that the workers did not clean up very well. But overall, we’re satisfied and we’ll use them again. "

"Great company! They delivered as they promised. Professional work from start to finish. You can tell the difference between old and new windows. Our house looks like new with this windows. Thank you for excellent work."

"David's performance on the pool build was excellent. Technically, he knows his stuff. He was quick to respond, and navigated county paperwork (which was considerable) to a successful conclusion. We also had considerable hardscaping done around the pool - I cannot recommend this. The lead person, not David, was frustrating."

"Matt and his team have done an excellent work on the remodeling of our pool, and hot tub. Matt went extra miles to help re-route electrical wires and connection for the pool and spa heater et all."