"I live in an old apartment building with old pipes. Sink was stopped up since I moved in 5 years ago and a regular snake would not unclog it. Francisco showed up with a more robust snake and cleared it right up, and quickly too! He explained what the problem was, which I totally appreciate! Thank you Francisco"

We take great pride in our experience, expertise, quality and customer service that we provide to meet every consumer's needs.\nIt is our mission to provide excellent customer service from start to completion of a project.\nTo understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a personal and professional manner.\nOur reputation is based on service, safety and quality, regardless of how large or small the job.\n

"We had the old sewer pipes changed. It was expensive but we had to get it done. The installation was quick and efficient."

"They Came out at no Charge, They Check out the water leak but digging in the area, Found they Could not do the job ,because of my Slate Walkway, it would be Ruined, I appreciate the honesty, a lot of work at no CHARGE.. THANK YOU."

"Excellent. They found the problem and ordered the part, came back and installed it a few days later."

"Dh Plumbing and rooter installed drains and the the sewer for me at my house. Great prices and efficient. I would definitely call him back again."

"In spite of a break because he tested positive for covid, the Handy Juan completed the rebuilding and installation of my kitchen cabinets in a reasonable period of time. He accomplished exactly what I desired to be repaired. He communicated pleasantly and effectively. He left the area clean and in good order. I would gladly have him back for future projects."

"I was overall unimpressed with Payless but they did have some redeeming qualities, though it took a bit of work to get there.
When I first called, I was quoted a price over the phone of just under $1000 for the base cost of the until + installation, but was told that I should allow for a couple hundred dollars cushion for all the unforeseen circumstances of my particular home, which I was totally fine with.
The technician arrived on Saturday, Jan 9 and saw my setup.  He noted that he would have to replace the unit itself, the connections as there was corrosion, install an expansion tank so it would be up to code, etc.  When all was said and done, the price was nearly double at over $1800 for a complete install.  I know they work on commission, but I definitely felt like this was a bit of a bait and switch scenario.
This was much more than I expected to pay, especially based off the (under)bid I got on the phone.  However, when you haven't had hot water for a couple of days with small children int house, you don't have the time and convenience to comparison shop, so I opted to move forward since Payless had gotten decent reviews on Angies List.
When the work was done, I examined it and it looked okay and we did have hot water, but I did question the way he set up the connections.  And there was something else that seemed off, but not being a plumber, I couldn't put my finger on it.
The next day I called in a friend who is a plumber to take a look and within a second he saw the issue.  Even though my entire house was copper piping, the tech used galvanized pipe on the install.  
Considering how much money I had spent, I was upset that I got a technician who decides to maximize his profit by installing galvanized piping, knowing that it corrodes over time and really should only be used for gas.  
When I called the company to complain, I spoke with a person who said the manager would call me on Monday.  After not hearing from anyone, I called back myself and was directed to Chris who was less than friendly.  He told me that galvanized was up-to-code and I should have requested brass or copper fittings if that's what I wanted.  I felt like that was an unprofessional answer, as I was not a plumber and was paying for their expertise in this area.  And when I complained about the gap in price from the phone call to install, I was told "Well, you signed the contract.  Maybe next time read it before you sign." which was infuriating and unprofessional to say the least.
He finally agreed to swap out the fittings for me but said the same technician had to come back and do it.  I scheduled my appt for the next Saturday morning.
By that Saturday afternoon, he had still not shown up.  I called throughout the day to get a status and on this last call was told "He hasn't shown up for work today and we can't get a hold of him so we'll have to reschedule."
I had been home ALL DAY waiting for this tech, so I explained that wouldn't be acceptable as I just rearranged my entire Saturday and had I not been persistent in calling,  likely wouldn't have heard from anyone.  They called me back and told me another tech would come by today.
That tech came by and was clearly more experienced and knew what he was doing much more than the first tech.  He was pretty taken back that the other tech had used galvanized and not only swapped out the fittings, but redid the setup to be much cleaner.
So at the end of the day, I got a great heater and correct installation, but it took some time, effort and persistence to get there.  Normally, I would have been much more easy affable about the situation, but the way Chris spoke to me on a couple of occasions really made me feel unvalued as a customer, especially when trying to right a wrong that should have never been the case.
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"Mas was very professional, had the parts to get the A/C running, was very thorough and clean."

We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We offer a variety of General Contractor services that are customizable to each individual project. You will find us to be competitively priced, paying close attention to the details of each and every project that we are involved with. We look forward to building lasting relationships and guarantee your satisfaction!\n\n