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"Did everything they said they would so I was very happy with the outcome."

"George was very communicative and knowledgeable when initially discussing the issue with our dishwasher not draining and completing a cycle, offering to come out if needed to give an estimate. I decided to hire him and scheduled the appointment later that day. George and Harry were able to clear the blockage, change a hose fitting and corrected the issue. The dishwasher drained and cycled properly. They fixed the problem, were fair with the cost & I would contact them again."

"Super helpful"

"Frank communicated with me and showed up exactly when he said he would. Prompt, clean and professional."

"One Star is too much to describe the office's complete lack of accountability and any sense of customer service. 3/6 First service was one time, thorough and required for a part to be ordered. 3/16 installation was scheduled, called in on 3/15 and moved the appointment due to a conflict with being home for a 4-hour window and rescheduled for 3/20. 3/20 no one showed up, called in to the office and they had never put the revised appointment in their calendar. Rebooked for 3/23. 3/23 received a text at 10:47 that they had missed me and I needed to call in to reschedule, aside from using the restroom I had been sitting in the front window of the front of the home working since 8a. Was told that they had called several times and they had already rerouted the technician and would not be coming out at all and the appointment needed to be rescheduled. They call log reflects they called at 10:34, no message or caller ID. and at 10:36 left a message, no caller ID. I called back at 10:48 after receiving the text at which time they told me they had already rerouted the technician and I would need to reschedule for the following week. They were not accommodating, or apologetic that this was now the 2nd day I had taken work off to wait for the replacement part installation. Asked to be transferred to a manger. Left a message. Called again at 1:36pm left another message. 3/24 the manager called back and did not bother to look up the history, was combative, unapologetic and curt. Will now have to take off a 4th day of work to wait for them to come on 3/27 to replace the part, which the technician made very clear, that he was not sure that would even fix the issue. 21 days to replace a part, 4 days of personal time off to have installed."