"Alvin was great-arrived within 30 .minutes of my call. Went right to work, provided very fair eztimate, fixed the problem within 20 minutes. Left everything clean and put all things back under my sink The blocked kitchen sink was back and working. I now have a plumber for future needs. HIGHLY RECOMMEND!!"

"Ryan was perfectly on-time and was a plumbing scholar and a gentleman. We had a simple drain replacement under a new sink. Going to Western saved me at least another day of trying to figure out proper parts and doing the install myself, and it also saved my wife's ears from hearing my salty language."

"Was respectful, honest, and thorough. Had them come out to change the strainer in my kitchen sink, ended up doing both sinks, and snake the pipe. They then checked the laundry room and snake the sink. He used a camera to show us the issue with the pipe and gave us a quote a few days later for us to make a decision. To my surprise they were able to installed a new Wi-Fi sprinkler controller and help program. Will definitely hire them in the future"

"I live in an old apartment building with old pipes. Sink was stopped up since I moved in 5 years ago and a regular snake would not unclog it. Francisco showed up with a more robust snake and cleared it right up, and quickly too! He explained what the problem was, which I totally appreciate! Thank you Francisco"

"Alex responded immediately to my request for a quote and came to my house within 45 minutes. My old hot water heater was removed and a new one installed within a few hours. I would absolutely hire him again. Thank you!"

"Great. As always, Samuel found and fixed the problem and left everything cleaner than he found it. He is always reliable and on time and does what he says he will do. This is my go to plumber for everything!"

"Everything went great! Needed to replace the internal parts on two aging toilets. Sergio is the consummate professional. Friendly, knowledgeable and professional. Make It Drain is the real deal."

"Victor was amazing. I had a toilet overflow I needed someone to come out as soon as possible. I tried several plumbers throughout the day and no one could come. Finally I found Victor and he agreed to come out at 7 PM in the dark. By this time, I knew that the only access to the sewer was through the vent pipe on my flat roof. So he and his partner hauled what must have been a 70-100 lb piece of machinery up a ladder onto my roof in the dark. From there he snaked all the way down to the sewer and pulled out a bunch of roots, which cleared the line at least enough to flush the toilet. He then had to haul that massive thing down the ladder which was no easy task. They accidentally broke a part of a roof tile during this arduous process, but it wasn’t a huge deal. They then used an amazingly long camera to view the sewer line out more than 120 ft and graciously allowed me to take a video of the video for my understanding of the problem. They answered my million questions, let me get all up into what they were doing and were amazingly patient and helpful in educating me. With the camera and locator, they were able to determine that the weeds / clog / break in the line was only 7 feet from the toilet, which sadly was under the concrete slab foundation of the house. Fortunately, rather than digging through the floor and foundation, they offered another solution—to install a 2-way cleanout a few feet away from the house where the sewer pipe goes under the driveway and do the full drain cleaning from there. An excellent solution. Victor and his associate were both polite, understanding, accommodating, hardworking and, most importantly, trustworthy. Their prices are extremely reasonable and I would recommend them to anyone."

We take great pride in our experience, expertise, quality and customer service that we provide to meet every consumer's needs.\nIt is our mission to provide excellent customer service from start to completion of a project.\nTo understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a personal and professional manner.\nOur reputation is based on service, safety and quality, regardless of how large or small the job.\n

"First to arrive to provide a quote on Saturday mid day and were willing to do the install the following day first thing on a Sunday morning. Knowledgeable and skilled as far as I could tell and very professional but also down to earth."