Get matched with top mold testing and remediation specialists in Thatcher, AZ

"This is a long overdue review of a great company. My husband and I hired American Abatement for mold remediation work from a roof leak that caused damage into an interior ceiling/wall/window area of a bedroom in our house in November 2017. We had just finished working with another mold remediation company for a separate, unrelated leak in our kitchen island, and while that company started out well, we almost fired them before they were done due to how unprofessional their workmanship and interaction was with us. That being said, when we had to find a new company for mold remediation in a bedroom, we called a lot of companies and asked a lot of questions. When I found American Abatement and spoke to David Smith, his overall demeanor was non-rushed, professional, respectful, and combined with his credentials, I felt positive about this company. He was able to get me a bid quickly, and his pricing was very reasonable, despite the fact it seemed many of his jobs listed on his website were with large companies and organizations. They even recommended saving the expense of not doing the mold testing other companies said to do after evaluating the small scope of the mold which was limited to the interior of the wall. Let me say that I honestly felt, after the unprofessional experience with the first mold remediation company, like my guardian angel had sent American Abatement to me. From day one on the job, every single person who came into our house to work on our job, from the foreman, to the mold remediation team, and then finally the crew that did the build back portion of the job - every single one of them was polite, respectful of our home environment, and professional. The job site was set up well with plastic protection on the flooring, and proper bio-hazard contamination containment and disposal of mold per industry standards. When the job was complete, the bedroom looked like new and all was left clean and no debris left on site. Would definitely recommend this company. Although my job was a small job, I was treated as if I was one of their large clients. Fantastic company."

"Avoid these people!!!!!! They are the worst. They tell you lie after lie and take forever to do the work. My insurance company called them in even though it was not in my best interest. I regret the day I let them in my front door, and I regret the day I let Allstate insure my house."

"After a water leak Belfor was sent to our home by the insurance company to assist with restoration. Though they were here 5 days after our damaged occurred they dragged their feet in all other interactions. We discussed with the estimator upgraded pad that was in bedrooms of our home. They did not take a sample. The person assigned to our case was non responsive. We had to ask numerous times for answers that never came. There were numerous excuses and everyone we spoke with had to talk to someone else. It took them 3 weeks to refer us to the flooring company. Communications that were supposed to be made by them were never done.We chose floors that were an upgrade and had to ask numerous times for the estimate of our cost. We finally received it two months after the claim was initiated. In conversation with Belfor we were given one cost for our upgrade. 5 minutes later in the conversation we were given another number almost 2k higher because the estimator “forgot” about something that should be included. 20 minutes after that phone call the estimator called again stating he read the estimate incorrectly and what had been quoted to us as an 8k upgrade was now 12k. They stated that they also added $2k in profit with the new floor. We asked for per sq ft material cost and he would not give it to us. Again having to “check” with someone else. We were told by the insurance and by Belfor that in AZ we have right to choose who will do the work. We contacted the flooring company to get pricing that Belfor would not give us and find out how much to have them do the work directly. As they had to contact Belfor for some measurements we received a call from the estimator at Belfor. He incorrectly stated that we told the flooring company we wanted to “cut them out of this deal”. Very long story short we are two months post leak, huge holes in our walls and floors and Belfor has backed out of the work. Don’t bank your home, your time, or your sanity on this company."