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"Great. We had a plumbing leak in our bathroom. I called on a Saturday morning and Jacob was at our house at 9:30 sharp. Jacob immediately but down the Mr. Rooter rug and put on his booties before entering our house. He could hear the leak immediately when he walked into our bathroom but it was hard to tell where it was exactly because it was behind our sink, which was enclosed with a lot of custom tile work. He didn't want to cut a lot of holes so he contacted Craig from Precision Utility Locating. Craig came out and found the leak with his equipment and sure enough it was right where he said it was. This was another expense but well worth it. Jacob was able to repair the leak. He had to remove the insulation and drywall etc. but bagged it all up and took it with him in his van. He wiped up our bathroom floor and left my bathroom pretty clean even though I told him not to worry about it that I would clean up. When a plumber is sent to your house from Mr. Rooter they access the situation and give you an estimate which you agree to and sign. It doesn't matter how long they are there to fix the problem. Most plumbers charge by the hour but this estimate didn't change. I'm sure if there had been extra parts he would have given us a new estimate to approve. Jacob was so professional and a wonderful man It was such a pleasure to have him working in our home. Mr. Rooter has Advantage Plans that we took advantage of which saved us on this call and future calls, if needed. While Jacob was waiting for Craig he didn't sit around he proceeded to check the items that were included in the plan. I will never call another plumbing company. Mr. Rooter is now in my contact list and I will recommend this company to all my friends and neighbors. Thank you."

"Payson Premier Plumb did an outstanding job on my sewer line repair. Very professional work and I will definitely use them for any plumbing needs in the future."

"The shower installation is top notch and they've been very responsive to the glitches that come up on projects like this."

"Amazing experience! Appreciated the professionalism and knowledge of Josh Paul, Consultant who made the whole process painless. A nice shout out to the installers, Daniel and JT who came ready to go and did a fantastic job and answered all our questions and concerns. We love the look and quality of the West Shore Home bathtub and shower surround. I highly recommend this wonderful company!"

"Overall they did a quick and good job for us. Very nice work."

"Great installation crew. Just some very small issues that are going to corrected."

"Alex and Donavan were very thorough. Discovered more than what we called them for. We originally wanted information on sealing cracks to eliminate cricket infestation coming through cracks in stem wall. We were not interested in repairing foundation rebar which is typical in slab homes in AZ. They were knowledgeable and honest in their evaluation of our home."

"Fantastic! Installers were professional, on time even after the snow storm. Friendly. I wanted to fix them lunch but...they were only there to install my tub. Worth the investment. I agree with the 5.0 ratings listed on this review."

"Excellent service for a virtual format. Would definitely recommend this very affordable alternative to the traditional technician having to come to your home to evaluate and fix a malfunctioning appliance."

"Eric and James did a fantastic job educating me on everything about my bathroom shower remodel. They did everything they can to help make this affordable."