Gaia Cleaning Specialists
Gaia Cleaning Specialists
Here at Gaia CS we want to always exceed our customers expectations which is why we always go above and beyond to ensure your home or business is more then just clean..We train our staff to organize as they clean, to leave special touches in every room they touch, and to double check every inch of their work to ensure nothing is overlooked. Using 100% Natural and Non-Toxic Products manufactured by us, your home will be sparkling clean the healthy way! Each and every job will be overseen by a managing supervisor to ensure quality service every time.
"The girls that were sent to do the cleaning were GREAT, did a wonderful job. My problem is with the companies' transparency and customer service. i gave all the info asked for in order to receive a quote, I received the quote accepted it and was then told after an hour into the job, the apartment was way too dirty and the girls would need more time to leave it clean, mind you they don't shampoo carpets. I spoke with the manager, very very rude, Natalie, she had the owner Miranda call me. I don't mind if more time was needed what I don't appreciate is that this company doesn't know the difference between a quote and an estimate. Miranda argued that the two mean the same thing, which they do not. When the ladies arrived and looked at the place, at that point they could have said "too dirty, we are going to need more time", at that point I make a decision but when the company knows that the apartment has to be turned in that same day, they seem to think they have you over a barrel and can choose to "scam" the customer. I only selected this company because they were on your site, I would suggest that you review their tactics. Again, the cleaning was excellent, but the company is not transparent. I don't like to give an F for the overall rating I wish you would separate the ratings between the cleaning and company, but since you don't I will give an F."
Yolanda S on September 2020
Here at Gaia CS we want to always exceed our customers expectations which is why we always go above and beyond to ensure your home or business is more then just clean..We train our staff to organize as they clean, to leave special touches in every room they touch, and to double check every inch of their work to ensure nothing is overlooked. Using 100% Natural and Non-Toxic Products manufactured by us, your home will be sparkling clean the healthy way! Each and every job will be overseen by a managing supervisor to ensure quality service every time.
"The girls that were sent to do the cleaning were GREAT, did a wonderful job. My problem is with the companies' transparency and customer service. i gave all the info asked for in order to receive a quote, I received the quote accepted it and was then told after an hour into the job, the apartment was way too dirty and the girls would need more time to leave it clean, mind you they don't shampoo carpets. I spoke with the manager, very very rude, Natalie, she had the owner Miranda call me. I don't mind if more time was needed what I don't appreciate is that this company doesn't know the difference between a quote and an estimate. Miranda argued that the two mean the same thing, which they do not. When the ladies arrived and looked at the place, at that point they could have said "too dirty, we are going to need more time", at that point I make a decision but when the company knows that the apartment has to be turned in that same day, they seem to think they have you over a barrel and can choose to "scam" the customer. I only selected this company because they were on your site, I would suggest that you review their tactics. Again, the cleaning was excellent, but the company is not transparent. I don't like to give an F for the overall rating I wish you would separate the ratings between the cleaning and company, but since you don't I will give an F."
Yolanda S on September 2020
