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"Very well. They had the new heater installed within a couple of days of us accepting the quote. Super service."

"It went great. Parts were ordered quickly installed the day they arrived. Great job overall I would recommend this company to anyone that needs assistance with their pool or spa plumbing or electrical."

"I felt like I was in good competent hands. They were very knowledgeable about my unit and the work I wanted done on my ducts and vents"

"First of all, I was impressed by Doc's professionalism. He was schedule to clean the pool tile on a Friday, but his van broke down. He called me 45 minutes before the appointment to advise that he would be unable to make it, but could come out the next day, a Saturday. He arrived on time, and got right to work. I am ecstatic about how great the pool tile looks after the cleaning. It looks as good as the day it was installed, 11 years ago. I will never use a pumice stone again, especially since it is grueling work, and takes so long. To me it is well worthwhile (and well worth the money) to have Doc do the cleaning, using his salt method."

"Parts was ordered and arrive fast. They should be installed in a few days."

"I really can't say enough good things about this company.  They are totally professional and treat your home with great care.  They work with you, in their show room as well as in your home to find out what look works best for you.  Once you decide on what you want, they will do a portion of a room and let you look at a few days.  They will tear it out or tweak it or re-do it, or whatever until you get it the way you want it.  Once you get to that point the job goes quickly and the results are amazing. We had most of our home done by this group and have only had to call them back for one minor defect.
  
It's been a year since the installation of two rooms of the new floor.  It's great!  You don't have to deal with grout, but you do have to be a little careful about scuffs.  Since you can only clean the surface with water, it takes quite a bit of effort to get scuffs out. Environmental Management will come out and professionally clean the floor every 6 to 12 months, if you want.  We have not had to have them do that yet, but it's about time.  Mainly in the high traffic areas of the kitchen and entry hall.  Tucson dirt does accumulate in the texture sweeps (in our case a sandstone look), and it can require some effort with a soft brush to remove most of it.

That's the little stuff.  What you probably want to know is what this company like to work with. Let me tell you about our family room.  The existing floor consisted of concrete pavers.  We had no idea what was underneath them, if anything, and they were big, 30lb. blocks.  We didn't want EM to remove them because there might just be dirt underneath, in which case we would have to pour a concrete slab in order to have EM put an overlay on top of it.  They warned us that if they put the concrete overlay over the pavers, we would see "ghosting" of the grout lines between the old pavers.  Burying them wouldn't necessarily get rid of them.  They gave us good advice but we finally convinced them to try it with a new product that they had never used before.  We ended up with 600 ft. of completed concrete overlay which was beautiful until the sunlight shone across it revealing virtually every joint line in the now buried pavers.  Long story short, EM ripped out every inch of their completed work; we removed the pavers finding dirt underneath.  We hired a contractor to pour a concrete slab and a month later Environmental Management once again prepped, applied and completed a beautiful concrete overlay floor.  The price:  We paid EM to put the first overlay in and that was it.  They tore it out and hauled it off. After waiting several months for us to get the pavers out and the concrete pad in, they came back and installed a brand new concrete overlay floor and charged us nothing for all 600 square feet of their trouble.

I would imagine that they would not always be able to stand behind a job where they had advised the homeowner that the completed job might have significant problems, but in this case they did - and without any arguments or threats.  Environmental Management is an excellent example of a small business that will survive this treacherous economy.  Great product, great craftsmanship and unimpeachable integrity."

"Since Lennie is the owner of the business, he charges by the job and not by the hour. He showed up in time to give me an estimate and pointed out just what would be needed in order to give me full coverage. The job was started the very next day. He takes his time to get the job done right with no and quot;cost overrunsand quot;. When he was finished he cleaned up the area including vacuuming the floor where he installed switches. The lights are of professional grade and also have a built in night only operation feature. I am confident that these lights will serve me well into the future. Lennie stands by his work and is knowledgeable, friendly and honest. His prices are competitive. I have used Lennie's Electric in the past and will be happy to call on him again in the future.
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"I highly recommend this service. Joshua was prompt, professional, and worked hard to get my bathroom vanities and faucets installed. I will definitely hire him again."

"My air conditioner was not working so I contacted my home warranty service and they sent a local company representative to checkout the problem. It was a capacitor - the technician installed the part and it has been working ever since."

"Joshua arrived and I gave him my long list . He breezed through it. He assembled a shelf and attached it to the wall. Hung 2 jersey display boxes. And hung 2 curtain rods. It doesn't seem like a lot but it was and I forgot to turn on the fan. Poor guy suffered without complaint. The price was reasonable. My husband had knee surgery and we are so grateful to Joshua for his help. TY"