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Avatar for Protect Your Home
Protect Your Home
3.3(
325
)
Alarm or Security System - InstallAlarm or Security System - Install - For BusinessAlarm or Security System - Monitor+7 more

Serving Stuttgart, AR and surrounding areas

In business since 1998

Credit card accepted

"I responded to a flyer that I received from ADT as I had been thinking  about installing a security system for extra peace of mind as I am a single woman living alone.  It sounded like a deal that was too good to pass up.  I did not realize until I did some research later that ADT subcontracts all of their installation out to local providers so I am not sure which parts of this review should be directed at ADT vs Protect your Home...who provided the installation service but it is clear that their business practices have  common core and most of my interaction has been with Protect Your Home.  Apparently, after 3 months Protect your Home is no longer responsible for my system and after some research I am starting to wonder what will happen when ADT becomes responsible for addressing any issues with my system if there is no local service provider.
Here's an overview of my experience. It was easy to set up the appointment and the installers arrived right on time.  I want to state that my low grade has nothing to do with my overall experience with the installers who came out and installed my system.  They were friendly and courteous and very professional in completing the install. Nor am I dissatisfied (for the most part) with the system that has been installed. However, the reason that I would not recommend Protect your Home is that I  do have a problem with the sales tactics that they use which I have to believe come via ADT and then through the local installer Protect Your Home.  I was definitely oversold and my monthly premium is too high and much higher than I was initially quoted.  I am also locked in for 3 years which is  too long and should be unnecessary if your product is worth the cost. I believe there are better ways to set up business practices so that your salespeople are not so dependent on the commission they receive from a sale.
After evaluating my home my installer did some neat number tricks (this is sarcasm) to give me an estimate that was supposed to convince me that getting the highest upgrade was actually going to be the best deal for me after all of the credits had been applied.  I didn't really buy it but at that point I didn't completely understand all the components and the implications.  I was also prepared to invest in a security system and could also see the value in most of the parts of the system.  I ended up agreeing and the installation was completed that night.  I'm not sure what would have happened if I had asked to think about my options...my installer was a smooth talker and knew how to take advantage of me as a single woman.  Over the next few days as I reviewed the contract and started using my system I realized that I did not need the security camera or the supposedly handy clicker for disarming and arming the system that was supposed to be a bonus but was listed at $150 on my invoice.   The clicker is pretty much useless if you go with the Pulse system and can control the entire system from your iPhone. I also thought my monthly premium was higher than it should be.  I called ADT to inquire and the rep told me that I could return any equipment for a refund for 30 days.  I was also quoted a monthly rate that was lower if the camera was returned.  They set up an appointment for my installer to come out to collect the equipment that I did not want.   However, when the installer came back out he contradicted the information that I had received from ADT.  At that point I didn't argue and didn't want to deal with the frustration of navigating between all these parties so I kept my camera, my unused clicker, and have a higher monthly premium than I believe I should have.
As a customer I would be much more likely to recommend this company if you set up your practice so that your salespeople came out for an initial evaluation and clearly explained the options and pricing. THEN, gave the customer time to consider the options and choose the system that best suits their needs.  Yes, it takes more time but now that I have done some additional research I understand from first hand experience why ADT has lost credibility to other home security providers.  Until this changes I would recommend that anyone looking for home security system do their research before setting up an appointment with ADT based on their name value alone.
Finally, I also have yet to receive my $100 VISA gift card which required extra hoops to jump through in order to have it sent out.  I sincerely hope that both companies consider their business practices and make some changes or I definitely be considering another company when I move and/or at the end of my contract."
Protect Your Home Vehicle
Recommended by63%of homeowners
Avatar for CSI Secure Solutions
CSI Secure Solutions
4.4(
114
)
Alarm or Security System - InstallAlarm or Security System - Install - For BusinessAlarm or Security System - Monitor+5 more

Serving Stuttgart, AR and surrounding areas

In business since 2001

Free estimates

Emergency services offered

"I communicated with Rob Calbo for services of a background check with CSI Secure Solutions and he was fantastic.
He spoke with me in a very professional manner and put me at ease right away.
The process was seamless and my request was delivered very efficiently. Within just a few hours of providing them with information, I was able to get feedback. Rob took the time to speak with me and answered all of my questions. 
I will definitely be using them again in the future should the need arise, and I would definitely recommend them as being very efficient, professional and reliable.

"
Background Checks
Employee Check
Background Report
Surveillance
Infidelity Monitoring

+12

Recommended by85%of homeowners
JVL Security LLC
5.0(
7
)
Alarm or Security System - InstallAlarm or Security System - Install - For BusinessAlarm or Security System - Monitor+1 more

Serving Stuttgart, AR and surrounding areas

In business since 2011

Free estimates

Credit card accepted

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Response time4 hrs
Response rate98%
Recommended by100%of homeowners
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Home Security Systems questions, answered by experts

Yes, there are, and they often come with a screw set to ensure they stay secure. They run on batteries, depend on WiFi, and often require a WiFi extender. These typically cost less than $50. Doorbell cameras like these are great for renters who can't install a wired solution. However, a wired doorbell camera is a better choice for homeowners looking to invest wisely in home security.

Installing a gate on your property is often a worthwhile investment, despite the initial expense. Gates enhance your home's curb appeal and can increase its property value, making them more attractive to potential homebuyers. They provide significant security benefits by keeping out unwanted guests and increasing privacy for your household. Additionally, a gate can help keep children and pets safely contained in your yard.

For driveway gates, automatic versions are particularly convenient and tend to add more value than manual ones. The choice of gate material also plays a role in both aesthetic appeal and security. Beyond driveways, side gates can improve accessibility to your rear yard, making the outdoor space more usable. Overall, whether for security, safety, or aesthetics, installing a gate is a valuable addition to a property.

DIY is possible for wireless cameras, but professionals ensure optimal angles, security integration, and network stability.

You should be able to use your smart doorbell and access your video feed without a subscription. Subscriptions give you special features, such as night vision, downloading, and automatically saving footage for a set amount of days. It’s a good idea to compare plans among different providers before you commit. 

A home security system can be a worthwhile investment for several reasons. Financially, it may qualify you for a discount of up to 20% on your home insurance premiums, which can help offset the initial setup costs and any ongoing monitoring or subscription fees. For many, the primary benefit is the peace of mind that comes with enhanced security, especially for those living in areas with higher crime rates. Ultimately, whether a system is worth it depends on your personal preferences, the value of the assets you wish to protect, and your overall safety concerns.

The Stuttgart, AR homeowners’ guide to home security system services

From average costs to expert advice, get all the answers you need to get your job done.