Founded 1985 • With Angi since July 2006
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Yes
Warranties
No
Emergency Service
Yes
Eco-Friendly Accreditations
No
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Insured
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Verified Reviews
Showing 1-25 of 71 reviews
Sarah S.
09/13/2017
Gail P.
09/14/2016
They did a great job on the carpet. The tile cleaning was good, but they were supposed to clean the grout and instead, whatever the solution was, it was left stained. There was light grout in it, but it turned it dark. They could have cleaned the grout better and they could have not stained the grout. It was okay. I'm going to use them again for the carpet, just not for the tile. With cleaning carpet, they're great. They get an 'A' on that. The price was really pretty good.
Description of Work
Last year, I used Stanley Steemer to clean a couple of carpets for me. They cleaned my tile and they cleaned a carpet.
Category
carpet cleaners, ceramic tile
Randy W.
07/13/2015
John K.
04/29/2014
Delbert G.
03/22/2014
Mike D.
01/23/2014
Jolene T.
08/07/2013
I tried to get a quote for steam cleaning a small area of carpet about 6 feet x 6 feet that was wet and although it is dry, there is still a small odor. The girl who answered the phone spoke very fast and was hard to understand. She did explain that if the guys come out and determine that the odor is from mold or mildew, then the will not be able to clean it. When I asked how they determine that, she said they have and quot;moisture thingysand quot;. Then I asked the cost for them to come out and she asked for zip code and I gave her that and the city. She then asked what county and I knew I was not speaking to someone at the North Little Rock business because they would know where Cabot AR is. She said she was in a regional facility in Florida. I want to speak to someone local and choose NOT to use this business.
Description of Work
I was not given even a quote for just a "trip" charge to my location which is approximately 20 miles one way much less a quote for work.
Category
carpet cleaners
Frank H.
05/16/2013
Steve G.
04/26/2013
MONA F.
11/19/2012
Gary T.
11/05/2012
Applied for a quote online, set a date for service, and they called when enroute. A team of two young gentlemen arrived on time did an excellent job. They were courteous and effecient, finishing much faster than I would have expected. I thought the price was reasonable for the amount of flooring they cleaned.
Description of Work
All of the tile in 2 bathrooms, kitchen/dining area, hall and utility room were steam cleaned.
Category
floor cleaning
Michael H.
05/31/2012
Overall it went well. They got most of the stains out of the carpet. I had higher expectations for the end result than they produced. They did not do very well on cleaning the couches.
Description of Work
We hired them to clean our carpets and microfiber couches.
Category
carpet cleaners, upholstery cleaning
Melissa C.
12/19/2011
Carrie T.
07/13/2011
They do a great job. It was not more than what we expected. There was a miscommunication between the girl at the office and the people that came out. She accidentally ended up charging me $400.00, but she fixed it immediately. She called me and apologized. It was no big deal. They did a fabulous job. They were courteous and fast. They called before they came out. They set a tentaive time between 9 and 11. It was a quality job. They went above and beyond by deodarizing a game room that is separated from the house. They ended up doing it for free. The way we had things set up to show the house, we wanted to make sure there was nothing drug any where. They were very clean. We followed along behind them, and they were good with that. I can't say they can improve on anything else. They were very nice and professional. They gave us a pamphlet on other services that they offered.
Description of Work
I hired Stanley Steemer to clean and deodarize one room and just clean a living room.
Category
carpet cleaners
OLIVIA F.
06/05/2011
They always do a very good job at a reasonable price. They did an excellent job on my wood floors which had many scratches and marks. The tile flooring in my entry way was especially difficult. For this I asked them to return and do it again which they did immediately at no additional charge.
Description of Work
Over the last several years I have used this company for carpet cleaning, upholstery cleaning, floor cleaning, and wood polishing
Category
carpet cleaners, upholstery cleaning, floor cleaning
ELLEN P.
03/11/2011
Stanley Steemer's price seemed perfectly fair. You make the appointment online and they give you the price online based on how many rooms you have. The work was excellent and everything went fine. We use them probably a few times a year for the past four or five years. The convenience of use and they are very reliable. The employees that have come out have always been very professional. The pet odor removal process is not very satisfactory, it seems to just be a lot of perfume that wears off. I'd rather have the pet smell than the perfume scent.
Description of Work
Stanley Steemer cleaned the carpets in a number of the rooms in our house.
Category
carpet cleaners
Julia T.
11/15/2010
Carol and Barton C.
07/12/2010
They were fast. We were looking for fast service and they answered our needs. They were professional and I felt their work was up to par. We were, however, disappointed as they were unable to get rid of the stains on the carpet from the previous owner. It was cleaner, but it didn't look the way we wanted it to. Ultimately, we will replace the carpets.
Description of Work
They did carpet cleaning for us.
Category
carpet cleaners, carpet installation
jimmy M.
07/07/2010
Mary B.
05/28/2010
They did a good job overall. Majority of the stains were removed, and carpet looked nice and fresh afterwards. They offered me extra Stain protection such as "Scotchguard" for an additional price. My carpet is only 3 years old, and I didn't feel that it needed it. Plus, it's a StainMaster carpet.
Description of Work
Date of cleaning is approximate, but I have used this company before. They cleaned my carpet, which had a lot of stains on it from my 3 dogs running in and out to the back yard; plus one of the older ones is having "accidents" in the house.
Category
carpet cleaners
Shay J.
02/23/2009
Can you remove splattered gel stain from the carpet, was the question to Stanley Steamer on the phone. The representative clearly said no, and gave the reasons why it would be difficult to remove or patch the already dried stains. The person on the phone stated that it would be, in summary, a moot point. He also pointed out that, after 20 years in this business, he wanted customers for life, and that he did not want to be like some carpet cleaning companies that promise and could not deliver. Stanley Steamer s honesty saved time and money.
Description of Work
Honesty, saving time and monery, was the service performed.
Category
carpet installation
CAROLYN D L.
01/02/2009
Everything was positive. They were just real nice. They price was excellent. They did an excellent job.
Description of Work
Carpet cleaning. I couldn't move things around because of physical limitations and they were very agreeable in moving things for me. They also put foam under the furniture. They didn't make me feel guilty about not being able to have things ready for them.
Category
carpet cleaners
Julia T.
10/30/2008
SUSAN M.
10/06/2008
Wonderful job. We are still in the process of doing the home makeover thing. I don't think we will ever get moved in our home in Little Rock all the way. The time we have been staying in that home we have tracked up the carpet and it needed cleaning in two rooms. The guy came to do the carpet early one morning. He did a great job of cleaning it. The carpet smelled so much better. Our dog lays on that area and it gets dirty more than the rest of the house. I was really pleased with the end results.
Description of Work
Large room of carpet and entry hall carpet cleaning.
Category
carpet cleaners
Phone
Address
12006 Louis Nelson Dr
Maumelle, AR 72113
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