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  • Elite Pools by Aloha
    Although we were becoming dissatisfied with the work and the progress being done to our pool, we remained hopeful. The last payment we made to him was in mid-April with the promise of the concrete being poured the next day. Doug promised after that the only things left would be hooking up the equipment and plastering the pool. It is now the end of June and we still don't have a pool or concrete! Doug Tyler basically stole our money knowing he was not going to finish the job. We had a contractor come out to give us a second opinion, after being SHOCKED by what this contractor said, we decided to get 2 more opinions-- BOTH said the same thing. Basically, we only had one skimmer and 2 jets for an 18 X 38 foot pool, the tile wasn't done correctly, the pool lights, which were supposed to be LED and cost $500 each (we were getting 2) were not grounded and not code, several other issues did not meet code, the jets that were installed were not connected to any plumbing and there was no electrical at this point - which we paid to have completed, and were told was installed, in the second draft of payments in our contract. Thank goodness the concrete didn't get poured- had it been poured, there would be NO way to correct the problems. We have now hired another contractor to drill through the concrete in the pool to add lights, jets, another skimmer and a port for the pool cleaner/vacuum thing. Doug Tyler is a thief. I should have walked away after my initial misgivings and saved myself a lot of time and $20,000!!!
    Stacy T.

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