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Wells and Pumps questions, answered by experts

Some states and municipalities restrict well pump repair and replacement to licensed plumbers and technicians, while others don’t have requirements. However, it’s always a good idea to hire a certified plumber to repair or replace well pumps and water pumps. Certified professionals are far more likely to get the job done correctly and prevent future issues, which is especially important for ensuring access to clean water for your home.

A shallow-well pump can pull water up to 25 feet deep. A deep-well pump can pull water up to 90 feet deep. A deep-well submersible pump can pull water up to 300 feet deep. Make sure to consult a pro to find out how deep your well is and get the right pump for your needs.

A well does not run out of water because the groundwater continues to refill with rainwater that seeps through the ground. If the well is too shallow or there is a drought, a well can run dry or be short in supply. It’s important to have a well deep enough to source enough water for your home’s use. Deeper wells tap into more groundwater reserves. If your well is not producing enough water, you may need to redig your well.

If your well pump gets stuck in its casing, you may be able to free it loose by gently wiggling the line or by vibrations from tapping the line with a hammer. However, if your pump is stuck in a buildup of minerals around the casing, you’ll probably have to call in a well pump contractor to get it out. They’ll likely use a muriatic acid solution—a strong, corrosive acid—to break down the minerals and free the pump loose. 

To avoid a stuck pump in the future, experts recommend a professional well cleaning once every 10 years. 

If you have a small well or a particularly high water demand, it’s possible to overuse your well. How quickly a well replenishes depends on its water source. In this case, you may want to purchase a water storage tank that you can fill from the well in off-hours, or if you’re planning to build a new well and you expect a large water demand, you may want to build a deeper well to match your needs.

The Bigelow, ar homeowners’ guide to well and pump services

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