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There are 0 highly-rated local glass repair shops.

Recent Glass Repair Reviews in Bald Knob

  • Glass Doctor of Northwest Arkansas
    They did an excellent job. They took the original trim off, and were able to use it again. They were timely and completed the job quickly.
    Jack G.
    Derek the mechanic is great to work with. We have done business with them for a couple of years. He is always quick to assist us. Very prompt service. On occasion it takes two trips to sort out an issue but they are fairly priced and honest.
    Kim B.
    I had a great experience. They were responsive, professional and did a quality job. I called to get a quote, and Brett came out that evening to measure. Andy, their installer installed the door a couple of weeks later in a matter of minutes. Great fit and finish on the door. Very professional guys all around. I paid $550 for a door that was roughly 30 inches wide and maybe 5 feet tall; I got a quote from another local glass shop for the same door (even the same hardware supplier was used) and it was $830. I would definately recommend Malibu to friend and family
    Russell A.
  • Glass Doctor of Northwest Arkansas
    I called because some sort of seal had come off my double pane window. They made an appointment to be here, and turned up exactly on time. I had tried to fix the loose seal, but was unable to. And before they arrived, I walked through a sliding screen door and knocked it out it's track. My husband and I both tried to fix it but could not. The 2 gentlemen from Glass Doctor arrived and fixed the double pane window in moments by putting the seal back into place. They then looked at my screen door (not the kind of thing they would normally work on), and put it back. They remembered they had been here 6 months or so ago to replace a car windshield and they told me there would be no charge They just asked me to remember them in the future. They made my day
    Marilyn F.
    The price was really cheap. They came and got the work done and didn't mess around. They were here to work. Their prices were great. For the quality of work they did, the price couldn't be beaten. I would definitely use them again.
    Ben B.
  • Glass Doctor of Greers Ferry, AR
    Service was performed professionally and promptly. I called in dimensions; product was ready next morning. I would recommend Glass Doctors.
    Gina D.
  • Glass Doctor of Northwest Arkansas
    THey were prompt and professional. The service was reasonably priced. We would use again.
    Judy B.
  • Glass Doctor of Northwest Arkansas
    They arrived to perform the work as scheduled and were very professional and knew what they were doing. My only issue and it isn't a big one, I thought the total charge was a little too much for the length of time that the job took
    Max W.
    It did not go well. They failed to show up on the first appointment, and were late for the second by 4 hours. They then decided to take a lunch after only working 2 hours on the second appointment. They damaged 3 of my window sills during the installation, and didn't make any attempt to fix them. One of their trucks had a leak, which stained my driveway. The windows are fine, I just didn't appreciate the workers
    JUDY A.
    DO NOT HIRE AUTO GLASS NOW!!! They broke the lift gate lock, pull cup and paneling clips that should have never been removed (the panels removed had nothing to do with the installation or removal of the glass). Also scratched the paint in multiple locations and placed the glass in incorrectly. Once the job was complete they asked for payment and left. The techs never informed me of any of the damages. An hour after they left I discovered all the damages that the techs caused while working on my vehicle. I called the store immediately and was met with 'that is not our problem' and to bring the vehicle into the store the next day. I took the vehicle in the next day. The Manager, Selena, told me that everything that was broken was not caused by her techs and it was not her problem. She also called out one of the techs to look at the glass installation. Her tech told me that it was a perfect installation for a back glass. I asked to speak to her District Manager everyday for three days. She kept telling she contacted him and when I would point out that he had not called me she would tell me she never contacted him. At one point during the process of trying to get Auto Glass Now in Springdale, AR to fix all the damages they have done, Selena, the store manager told me that she had ordered a replacement pull cup for the one that they had broken. Three weeks later I have still not received the pull cup. I finally got in contact with the District Manager of the store in Springdale, AR and presented all my evidence in regards to the damage that his techs have done to my car. I have told him repeatedly to respond back to me via written communication only but he is insistent on having a phone conversation. The store manager, Selena, and the techs have called me a liar/fibber about the whole situation. I highly recommend going to another glass shop in town. I had to take my vehicle to the dealership and have all the parts broken replaced. I asked the dealership to inspect the installed glass and tell me if it is or is not installed correctly. The findings were that it was not installed correctly and the techs did not know how to handle the tools that they use to remove the old seal on the broken glass which in turn scratched my paint in several places. The glass was removed and re-installed by a professional glass company. This $472.19 glass replacement is now costing me $2,660 to fix. Spend the extra $50 -$100 at a true glass replacement company
    Nick B.

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