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Recent Pool Installers Reviews in Grand Bay

• Blue Haven Pools

  5.0

  As a homeowner, I know first hand all of the emotions that come along with searching for not only the perfect pool, but a fair and trustworthy company as well. I am here to give you a very honest review. If you are expecting a project of this size to be smooth sailing, you are setting yourself up for a disaster before you even start designing your pool. Be open minded and patient from the very beginning. I have wanted a pool my entire life and when we started our design, yesterday wasn't fast enough for me to have it built and ready to swim in. I will start with the design. Aimee and Kelly were great. They answered all of our questions and even changed our design last minute due to the dreaded septic tank. They answered our calls and text promptly and helped design a beautiful pool. When I had questions after their part was finished, they still responded. Our pool manager, Richard was new in his position at the time, but we would never have known had he not told us. He was exceptional. He was extremely polite and stayed right with us during the process. There were some things that did not go like planned. Actually, there were many things. This caused my husband and I to have quiet a few doubts. Every step in building the pool was done by a different crew and although each crew worked very hard, there were just things that did not work out the way they were expected to. This is why it is important to be patient during this process. Also, be kind, these crew members are working hard and projects this large, will have hiccups. The important thing is, EVERY. SINGLE. ISSUE. was resolved! The empty feeling that my husband and I experienced during the uncertainty of if we were going to just be left hanging and unhappy was a real feeling. Richard did his part to resolve the areas he could and a simple email to the company was all it took for us to have reassurance that our issues would be resolved. They were resolved and that is all we could ask for. If you choose Bluehaven pools, and you should, just know that they really do care about their customers and will do their part to make their customers 100% satisfied. Let me add, that the issues that were handled for us, were handled after we had signed the completion document. I was hesitant to sign before it was complete, but it is required before the plaster can be poured. They still came out and handled everything that we were not satisfied with even after it was technically finished. The bottom line is Bluehaven pools and their team have built us a beautiful pool, that is just the way they promised and are good for their word. We will definitely use this company again if we ever do sell our place and build a new home. Please remember to be patient and kind through this process. It will be just the way you dreamed of in the endshow more

  Lisa S.
• Blue Haven Pools & Spa

  5.0

  We had Blue Haven Gulf Coast build a 18X36 free form pool. We were assigned Jason Reed as our PM. Jason made sure the build went smoothly and had great communication. We were in great hands with Jason overseeing everything. We had a great experience!!! Thank you for building our Dream Pool!!!!

  Melinda G.
• Blue Haven Pools & Spa

  5.0

  Blue Haven did an excellent job. I would highly recommend them to build your dream pool. Our Project Manager Jason Reed was the best. He kept us informed and worked very hard to keep us on time with our build. The whole crew and Subs used by BH were very professional and did an excellent job with our buildshow more

  Norman M.
• Blue Haven Pools

  1.0

  They left us with cracks all over our pool and a patio where water pools. The process was supposed to take 8-10 weeks and ended up taking 6+ months. They charged us 80k for faulty work. Do not use them.

  Elizabeth F.
• Gulf Breeze Pools & Spas, LLC

  5.0

  Amazing! These guys are always on time, communicate what's going on well (especially well for contractors) and are some of the nicest guys around. Mike and his team, particularly Joe and Jeff are phenomenal to work with. Every person on their crew and the subs that they use for electrical, tiling, etc. are just as caring and hardworking as their leaders. Mike is on the job usually multiple times per day checking on the project, and as the owner, gives you a sense of relief that you know things are going right. Their time schedule has been right on (our project isn't yet finished, almost is), even with a few days worth of weather delays and cancellations. Every morning the crew is on time, if not early and if it starts raining, they'll wait out the rain and be right back on the job. If you're considering putting in a pool, I strongly encourage you to go with them. They're not the cheapest in town, but you get what you pay for. Quality, honesty, strong work ethic from the leaders down and integrity. We are beyond thrilled with Gulf Breeze Pools & Spashow more

  Jessica S.
• Professional Pool Builders

  5.0

  Roger came out, showed us pictures of different pools he had installed ~ talked to us about what we wanted and what our expectations were. We discussed our ideas, as well as listened to what he thought would work. He came back, showed us what he had come up with, gave us a price and how he was to be paid as well as explained how he worked ~which was, he only did one pool at a time ~ awesome! You are the only person he's dealing with and you feel that he listening to you and you are # 1 with him. He told us when he would be able to begin the job and how long it would take to complete. We agreed and signed the contract. The work was started and finished on time. He was there everyday overseeing the progress. He was the last to leave, and always left the site as clean as possible. It was a very smooth and easy procedure for us...and VERY professionalshow more

  Pinkie B.
• Gulf Coast Pool & Spa Inc

  5.0

  We started as most do by asking friends and neighbors with pools how they liked theirs and would they do it again. Answers ranged from "don't waste your money" to "I'd do it again in a heartbeat!" My wife wanted a pool so the survey was a waste of time. We started by getting quotes from several companies, large and small. All were friendly and ready to go but Gulf Coast Pool and Spa Inc came out ahead as they put up with some of the most inane questions from me and remained what appeared to be genuinely friendly. That was a big plus but what put them over the top was the fact that they used the same crew for each installation and one of the owners would be onsite every day. We decided to go with them and have never regretted it. They lived up to everything and after the installation their customer service has been superb. Besides pool school and answering more questions from me often during that first season, they would call occasionally to see if everything was going all right. At the end of the first season with a cold front approaching the area I received a call from them reminding me to drain my pool pump to protect it from a possible freeze. Their call was a pleasant surprise. The price of construction was competitive but a tad higher than others by a few hundred dollars. It has become money well spent as they have always been available and saved me plenty by telling me NOT to buy certain chemicals others just love to sell. Now nearing the close of our 5th pool season I can still say that we are very happy with our pool and Gulf Coast Pool and Spa. They continue to give good advice to me to counter the silly things I sometimes doshow more

  Dennis D.
• Pensacola Pools

  5.0

  I highly recommend them to everyone. They do great work. You want Kevin and his team to dig the pool because he's a perfectionist. Mike is the sales guy and very easy to deal with. He is down to earth, very nice and not pushy.

  Rita H.
• Gulf Coast Pool & Spa Inc

  5.0

  Could not have asked from better service. On time and completed the change over to the new system with no issues.

  David B.
• Gulf Coast Pool & Spa Inc

  5.0

  Very smooth and professional experience. From the point of sale to the complete installation, everything was done efficiently, professionally and on time. They took care of everything: pulling all the required permits, digging out the pool, removing debris, cleaning up, setting up the pool with starter salt and chemicals, all the wiring and even gave us a good briefing on running and maintaining the pump, filter, etc. They set a timetable and they met it with no problem. They are always available and very responsive when we have a question, and are just basically all around very nice people. We are very pleased with the quality of their work, the pool looks great and we would recommend them to anyone here in the Pensacola areashow more

  Henry S.