Alligator Pool Services

I have used Alligator Pool Services many times throughout the past ten years or longer. Alan has always done a great job. He shows up on time and gets the job done. I trust him completely.

Used Alligator Pools for many years. Always professional crews, committed to high quality work...and very reasonably priced.

Alligator (and Alan, the owner) have done exceptional work for me since I first hired them several years ago to resurface a small pool. Always responsive, courteous, highly professional, and well-priced. My highest recommendation.

Alan and his team are very professional. They put new diamond brite and replaced pool waterline tiles. The pool looks great!

So the day came when his crew showed up (3 of them) "in the rain" they started taking the old plaster off and they started re-plastering with bonding but I noticed they did not start taking the old coping off first like your suppose to. I walked out to the side of the house and noticed one of his workers were in the truck smoking. When I got closer I started to smell marijuana and noticed he had a joint in his mouth. So needless to say that was it for them so 1 he had no intention on changing out the coping and 2 he does not supervise he wonderful employees. So now we have and empty pool that the sun is beating down on the concrete that could buckle with of coarse this Miami weather. Al do you not understand your responsible for that pool left unattended with pot smoking workers that could have hurt themselves on my property. We could have sued you and you left the pool that way. You are a loser do not hire him.

Several quotes were obtained. Allen of Alligator Pool Service was the best obtained. Allen explained the process from begin to end. Work started on the day promised. The crew was professional and proficient. The work was done as promised and clean up was preformed every day. As promised Allen came out several time to ensure that the pool was properly chemically balanced. Overall very satisfied with the entire project and have recommended him to a family member for their pool project.

It went GREAT! Alan was very professional, timely, and responsive. They managed to do the job quickly and on time, as promised. Alan went way out of his way to make sure we were satisfied with the job and that things were done to our satisfaction. The pool came out great, and looks beautiful. The LED lights that Alan suggested were a big hit, and make the pool look beautiful at night! I would most certainly recommend Alligator Pools!

They did a wonderful job. The results are beautiful, they did it on time and the cost was very competitive. They also did a few extra things to make sure the pool looked good.

Fantastic!! Couldn't be any happier. All the crew personal was top notch and courteous. Alan was amazing in his professionalism and work. I referred him to other family members who said he did amazing work on their pool and couldn't be happier...Thanks Alan!

Couldn't be any happier, he came and went in a snap and it works perfectly. He recommended this pool cleaner and I can see why. It works wonderfully and super quiet...you don'y even know it's cleaning. Alan resisted taking any money for the job, I had to practically force him to take some money. How many people do that these days? He took time out of his busy schedule to come by and do the install. I'm speechless. I'm retired and disabled so doing these kind of things myself anymore is almost impossible. Thank you Alan!

Alan came out to give an estimate and an approximate start date when we could expect the work to be started. The crew started when scheduled and went immediately to work. All work went as scheduled without problems. Unfortunately when pool was refilled a minor leak was detected and a repair was scheduled by Alan with another subcontractor. The leak was detected and repaired quickly. The pool is now filled and ready for the summer months and enjoyment. Thank you Alan and crew.

Great see above

We had another company come evaluate the pool after Alligator discontinued our service. The new pool company's opinion was the pool had been poorly maintained. The filter had not been cleaned in some time and the pool chemical balance was way off, suggesting Alligator had not been testing our pool regularly. It seems they were just coming and throwing tablets in the pool without testing the chemical balance and properly cleaning our filter. The guy that works for Alan is very passive aggressive and does not seem to be doing his job properly. I would look elsewhere as Alan does not listen to his customers and really only takes the word of his employee when there is a problem.

As always, Alan provided impeccable service. He was punctual, professional and more importantly - honest. He told me what I did and did not need. Two thumbs up!

A beautiful job. That's what the inspector and my pool guy said. The job was pleasantly, promptly, and professionally done. It was a pleasure to have the men on my property and beautiful to watch them work. They were neat, quiet, polite and professional. Watching the men spread Diamond Bright to the music they were quietly playing onto the pool was like watching a ballet. Alan, the owner is so wonderful to work with. He came through with everything he said he would and more. They worked very hard to clean the existing tiles and the ladder. Alan answered my daily calls and questions with patience. Several months ago this company replaced the sand filter and motor. Again, a wonderful experience. Our pool now looks inviting. We got lucky on Angie's List!

Most amazing service! He came when he said he would, replaced the equipment and left everything clean and neat. We saw Alan once. He was very pleasant gave us advice and a price we could live with. When my pool guy came, he commented on what a beautiful job it was and then asked 'Did you use Alligator?" I asked "Why would you ask that?" He shrugged and said they do good work. Bingo! We got lucky! I didn't research very much because we liked Alan and had a good feeling. Alligator Pools will refinish our pool next. He knows what he's doing.

I don't understand why some people can't be straight forward and tell you they're too busy or just not interested in your project. Lost 7 1/2 weeks waiting for Alligator Pool to start the work until I decided I had enough. Would not recommend the company unless you really don't care when the job will be performed.

I have nothing at all bad to say about any interaction, service request, pricing or timeliness of Alan at Alligator. He was courteous, on time and reasonable in pricing. He gave me a time he would be there which he met and completed the work in a short amount of time. I was extremely happy with Alan and Alligator and will continue to use them for all of my pool needs going forward.

He was great! He came out when he was supposed to and he did the work that he was supposed to and I thought he was reasonable with price. He id a good job.

I called him on a Friday and on Monday the timer was replaced. The services were prompt and professional. The price was the the lowest of all quotes received. Two thumbs up!

Called three times to report the problem...still waiting to get a call back. Not the right way to conduct bussiness!!!

Our pool equipment broke down over the weekend. We called Alligator Pool Services on Monday morning. They came out the same day, took damaged parts with them and returned the next day to install new parts. We were very happy with their service.

They did a really nice job with the mess that the other company created. They were on time and very responsive. He gave me a coupon on a pool cleaner that I needed to purchase.

The job was completed in one week. Everything went as it was supposed to. I didn't have to pay anything until the job was completed and I was satisfied. The pool looks great!

I haven't done the project yet but I would consider hiring them. They're professional, responded within a reasonable amount of time and followed up with the estimate. We're trying to get ideas of the cost before going forward.