Get matched with top blind cleaners in Flat Rock, AL

"Horrible customer service and the product is only getting worse over time. I have ordered 16 shutters from them over 5 separate orders during the last two years. A recent order late last year came with parts missing and getting replacement parts was a hassle because I had to provide pictures. How do you provide pictures of missing parts? My most recent order arrived without the mounting strips and blocking strips being pre-drilled. I received the screws and screw covers but no holes for them. After multiple back and forth with "Angie" from customer service I was forwarded a poorly spelled response from their supplier stating "usually" they don't pre-drill holes. Usually? All of my other shutters over the last two years were pre-drilled. I was then told it was my fault because this order was a single panel shutter vs all my previous orders being dual shutters and I would have to pay to get replacement strips with pre-drilled holes in them. What does a single vs a dual shutter have to do with whether or not holes are drilled in hanging and blocking strips?"

"Working with Mario has been a pleasure. After recently moving into our new home, we engaged Mario to paint bedrooms, bathrooms, a laundry room, closets, front door to the house and so on. The outcome has been terrific. We are so much happier with the way our home looks now, so much more inviting. From the start, Mario has been dependable, skillful, thoughtful, thorough, neat, efficient, reliable, conscientious, kind, helpful and friendly, just to name a few of his standout qualities. He is a talented artist who takes pride in his work. During our initial meeting, he listened to our needs, made solid and cost-effective suggestions, and generally showed himself to be an experienced painter. He was prompt in providing us a written, detailed proposal. As work progressed, our confidence in Mario only grew. Not only were his overall painting skills wonderful, his attention to details also made big differences. Things like painting ceiling heating/cooling vents and ceiling fan blades (went from brown to white) made our rooms so much nicer and saved us money because we originally had planned to buy new ones. He always respectfully presented such ideas for our consideration and approval before proceeding, which was much appreciated. In one room where we only wanted to have one wall painted, Mario was able to get color-matched paint to make that happen. Mario made us feel confident in our paint color selections and even supported us when one selection turned out to be, well, awful. Remember, we selected the color. He listened to our concerns and opinions, made suggestions and helped us envision a different color approach. Now that room looks great. We requested other changes along the way, like asking Mario to paint rooms that were not in our original plans. He always responded to these changes in a positive, easy-going manner. He made the whole project easy for us. Just a great experience. We are so glad to have found Mario. We feel we have made a good friend in him. Our first round of paint projects is now complete. Before too long, we will be ready for the next round and will be contacting Mario, no question. We highly recommend him for your painting needs. Mario is a gem!"