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You should plan to change your AC unit's filter every one to three months, depending on the manufacturer's recommendations. You should also clean the coils at least once per year, but if you have pets or someone in your household has allergies, you might need to clean them more often. Fortunately, many pros will clean the coils and change the filter for you during an inspection, which you should schedule once or twice per year.

NATE (North American Technician Excellence) certification is not legally required for HVAC technicians in most areas, but hiring a professional with this certification is highly recommended. NATE-certified technicians demonstrated their expertise and proficiency in different types of HVAC systems, offering assurance of quality service. It's a voluntary certification, yet it indicates a commitment to professionalism and ongoing training. Choosing a NATE-certified technician often means you're working with someone who is up-to-date on industry standards and best practices, which can lead to better service, energy efficiency, and long-term cost savings.

It’s not customary to tip HVAC technicians, and most professionals won’t expect it. However, it’s a nice way of showing your appreciation for the work they do, especially if they come out in inclement weather or on a weekend or holiday to fix an emergency issue if your heat or AC goes out in extreme temperatures. A good tip would be between 10% to 20% of the total bill, depending on how above and beyond the tech goes for your repair and on the total cost of your HVAC repair or service. For something like a routine tune-up or scheduled maintenance, tips aren’t expected.

Keeping your air filter clean is crucial for your heat pump's efficiency. As a general rule, you should check your air filter every 1 to 3 months. However, the actual frequency might vary depending on factors like the type of filter, indoor air quality, and the amount of dust and debris in your area. If you notice the filter is visibly dirty or clogged, it's a clear sign it needs attention sooner. Regular filter maintenance ensures proper airflow and helps your heat pump perform optimally, keeping your indoor air fresh and comfortable.