Get matched with top oriental rug cleaners in Willow, AK

"Seemed great!! New tenants moved in shortly after work was done, and they seem happy."

"This was a great experience! I have had cleaners before. Always courteous, but this time I felt my dirt was the focus of getting clean. Ernesto (?) was friendly, went right to work, observed the corners of the house, and when done he asked if things looked ok to us. And we have a lot of carpet."

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"

"Well done!"

"OK - not really what I was expecting. That is my issue, I guess."

"We had a great experience with this company. I called a few days before a house inspection and they were able to come over the next day. They arrived on time and did phenomenal work on carpets and upholstery cleaning."

"Not happy."

"I went to Giant Don’s in March 2022. When I was connected with a salesperson, I was very specific that I wanted LVP. The salesperson took me to the LVP area. I found several pieces that I liked and took the samples home. I selected the one that I like best. I went back to the store and showed the salesperson what I selected. At mo time did then salesperson state that the flooring was not LVP. The salesperson did indicate that that particular vinyl required different installation. This was my first time selecting flooring. I ordered the flooring on March 26, 2022. One month later I was informed that they did not have enough of this flooring in stock and it would have to be manufactured and it would be 6-8 weeks for delivery. I finally received the flooring in late May. When my installer saw the flooring he informed me that the flooring was not LVP and the method for install would be totally different than LVP. He stated that it was flooring for more industrial use, like a hospital. He also stated it would be a longer install process than LVP, which would increase the price significantly. I contacted Giant Don’s. They came and picked it up. When I purchased the flooring, my daughter was with me (thankfully). There was a problem with my new payment card (Apple Card). My daughter had me put it on her card (REI bennies!!!). I then got home and transferred the funds to my daughter’s account. Now I am trying to get a refund. Because the charges were put on my daughter’s account she contacted Giant Don’s and she wanted them to just give the refund to me since I paid my daughter in full. The salesperson took the credit receipt showing 1 refund for Alterna in the amount of $10,780.45, please issue check. When the salesperson took the credit receipt for approval she was told that could not happen. I spoke with some higher up person and he said they could not give the funds to me and the he said, I could not be given a full refund, and it could not be given to me, even though they have all of the flooring and will be selling it at some point. I told him that I could give him proof that I paid my daughter. He stated it made no difference. Giant Don’s stated that they had to send the check to my daughter. Giant Don’s management said they were going to call me last Wednesday, June 22, to date, no call. Today I was looking at Giant Don’s web site and something caught my eye. They give a 5% senior discount! Not to me and I am 74 years old. Giant Don’s did not do the installation."