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Phone Repair questions, answered by experts

Most smartphone repair specialists can replace your phone screen in 30 to 45 minutes, depending on the model. The repair could take longer if components under the screen are also damaged and need to be replaced. If you attempt to do the work yourself using a phone screen repair kit, set aside one to two hours to learn the correct steps and implement them carefully.

It is possible to fix a broken phone screen yourself using a phone repair kit, but we don’t recommend it. Replacing your screen isn’t as simple as taking the old one off and putting the new one on, and DIYers can mess up many steps. Those include opening the phone without damaging internal components, removing internal pieces without breaking them, and calibrating the screen after replacement. Any mistakes could lead to problems with functionality and might lead to your phone failing to work. It’s best to hire a phone repair technician who can fix your phone screen efficiently.

Yes, you can usually put a screen protector over a cracked screen, especially if there aren’t pieces of glass missing. This method is a useful temporary solution to avoid cutting your fingers on your broken screen and to avoid further cracking or losing glass and exposing the inner components of your phone. However, a screen protector isn’t a permanent solution to a cracked screen. You should still take your phone to a professional phone repair technician to get the screen replaced for proper and safe functionality. This service should only cost you about $150, in most cases.

Yes, most services include operational testing to ensure functionality. Confirm with your contractor.

The average cost to repair a cellphone is around $180, but prices range from $20 to $250 or more, depending on the type of repair. Some of the less expensive common repairs include charging port or headphone port repair, which averages around $60, and minor water damage, which can total as low as $30 in some cases. Screen repair—the most common cellphone repair needed—averages around $180 and can fall between $100 and $350, depending on the extent of the damage.

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