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"Shawn and his guys do amazing work. From the first time I met him, I knew he was honest and professional in what he does. There was a problem with flooring issue during the job and he fixed it for me. Just today, I had an issue with my doors sticking and he came to fix it. He is a stand up guy for sure. I would recommend his work to anyone if you are looking for a high quality product at a great price!"

"Had a small bathroom that I wanted to put a lot of new things technology items in. He took the challenge on with no complaints and gave us a beautiful new bathroom. Communications was great. He even watched my dogs when I had to run an errand. Would highly recommend and will definitely be using for more projects in the future! Thanks for all you did Bryan!"

"They did a solid job and were a pleasure to deal with. Very professional."

"We attempted to have our unfinished basement finished in 2020. The project started in June of 2020 and was terminated unfinished in January of 2021. Total cost of the partial project was $75,771. Several issues led to the termination of the project. The primary was lack of actual project management and ability to take responsibility for errors by the contractor, which, in addition to being frustrating, contributed to the unnecessarily long project time of 7 months while still not being finished. Examples include: - An I-Beam for a heavy-bag track was to be installed on the ceiling. It was installed in the incorrect location and extremely poorly, to the point where flanges were overlapping. When confronted, the contractor stated that it just "wasn't finished". However, the correction required the complete removal and re-installation. Then the contractor claimed the issue was due to insufficient instruction supplied, even though all required information was in fact supplied. The installation crew was simply not competent and failed to install as instructed. - Wood panels were put on a large portion of the ceiling. Several conversations in writing instructed that there was to be no more work done after the initial paint as we liked the look as is. When painters were on-site for the walls, it was confirmed with them verbally that the ceiling was complete and not to perform work on them. However, they caulked and painted it anyway. When confronted, the contractor stated it was always known that this work was to be done. He also said it was only painted and not caulked, which was clearly not the case. Additionally, when shown texts and emails where we explicitly requested no more work done to the ceiling and that he also stated it was complete, he simply ignored it. - When ordering a vanity, he sent us to a shop to select one. However, when it came time to need the vanity, we found it had never actually been ordered. The contractor blamed us for not ordering it while at the shop, however the person at the shop later confirmed the hold up was the contractor not confirming the order. These are some of the biggest examples, but there were communication issues throughout the project. The termination of the contact didn't go any better than the rest of the project. We were told up front, in writing, that we would be billed for all services each week for the prior week. However, when we were settling up after the contract was terminated, there were many costs he was back charging for, meaning they were not billed during the week of work as the original contract stated. One of the items had no reciept. One of the bigger issues here was the painting. The painting cost was much too high relative to the original bid price based on actual work performed. When asked for an itemized bill for painting, it included painting work that had not been performed. The contractor ultimately removed the item for which he didn't have a receipt and reduced the paint cost by some amount. It was still not correct, but we agreed to pay to end the situation."

"Tom and his crew were easy to work with. They are trustworthy and listened to my preferences and concerns. They also kept me informed every step of the way. I am happy with my bathroom remodel."

"From the beginning of my project in January 2024, I have never regretted my decision to choose Ethos Building Group LLc. Jeh Johnson and his partner Tracy Herod have worked diligently to execute the itemized proposal that began this project to rehab, restore, and rebuild my home at 607 Wilmington ave. St. Louis MO 63111. An incredible number of tradesmen and tradeswomen have done their individual tasks all on a schedule professionally overseen by Jeh. These liscensed and masters of their trades worked alongside Jeh who if necessary stepped in and aided e these individuals. His overall expertise has brought my home to this point. One must keep in mind that a burnout like my home is an unusal job for Ethos Buildig Group LLc to accept. Yet at every stage my home has been given the same careful and thorough attention as their larger jobs. And despite some push back with my insurance company every thing has proceeded smoothly and orderly manner given the inevitable supply chain delays. Jeh Johnson is an affable young man who has facilitated all phases my prject and has even taken time to educate me on all the intricacies involved in a project such as mine. I cannot think of any single word to describe my experience with Ethos Building Group LLc but the forgoing will have to suffice. Thanks you for your kind attention. Stay safe and make a point of telling those who you find dear just what they mean to you."

"The entire process with Midtown was a disaster. Jade the salesman is a high pressure, unprofessional, liar. Nick the General Manager is the one who trained him and it?s clear the apple doesn?t fall far from the tree. They don?t self perform any work, and it shows on the price, communication, craftsmanship, and professionalism. Save your time and money and go with a different company! Added video of our brand new underdecking system that doesn?t work!! The General Manager has yet to send someone out to fix it."

"I hired him to re-build our deck, this was a forty two thousand dollar deck. He mostly completed the job, but the inspector failed it due to the railing not being compliant on the stairs. He kept promising to get it resolved, but nothing was ever done. So I have a really expensive deck that never passed inspection, he has not made any attempt to resolve the issue. Now the fasica boards are buckling and pulling away from the deck, and he is not responding to that either. The railings were not installed per the instructions and droop in several places, I had to fix a few spots that were looking terrible. The railings were not even close to correct on the stairs. I would avoid this company, but if you do use them, ensure absolutely everything is done, permits finalized prior to making final payment."