SES couldn't have been more pleasant to work with! From their professionalism and kindness, to their transparency with scope of work and pricing, there's not a better company to trust with your renovation/build. Every person we encountered with SES from the Owner to the amazing men and women who worked on the house were kind, honest, and open. It was so comforting to trust the people spending time in our home. They were more than just the staff working on our renovation, they were people we were able to get to know. Here are some bullets to describe our experience as succinctly as possible: Our plan: - My husband and I knew exactly how we wanted the finished product to look, so we were able to provide SES with lots of pictures so they could envision the end goal as well. - We purchased all of the materials for the project (flooring, cabinetry, appliances, backsplash, etc.), and SES made the project come to life! The Details: - On our first call, we were able to schedule a time to have someone come out and assess the scope of work. - Within a couple of days Perry came to the house, assessed our first floor, discussed our plan, and we sent him our inspiration pictures via email. - Within 1 week we had a detailed quote including product and labor pricing. - We were able to schedule a meeting with Perry to adjust pricing since we were purchasing our own materials, and the next morning we had an updated quote within our budget. - Once we paid for permits, the process began and within 6 weeks (because Jefferson Parish took a while to complete the permitting) work started; at this point we had all of our materials ready for the renovation, and all of the work went smoothly from there. - We added on 3 big projects throughout the renovation and they made it so easy. We'd reach out via email, Ashley and Perry would respond with confirmation and pricing, and we'd be able to move forward the following day with the new work. Their process: - Ashley who manages the office, would reach out every evening via email to let us know who would be on site the next day, what time they would arrive, and the scope of work on the list to complete. - If any pieces of work weren't finished on the planned day, Ashley would reach out to let us know why and when the item would be finished. - If anything came up during the renovation that Perry or Luis felt needed to be addressed, they would call us, offer us multiple solutions with pricing, and allow us to chose the option that was the best fit for us. Do yourself a favor and work with them; they're awesome
Kourtnee R.
