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Recent Large Appliances Reviews in Grand Rapids

  • Bekins
    5.0
    Bekins salesperson was very helpful and listened to our wants and needs. No hidden agendas or attempts to push up our price range. Bekins installers--their own service staff--were superb. The installation had a couple of unexpected complications, but the installers problem-solved and made it all work, with no extra charges. They were clean and courteous. This comes after a nightmare with a big-box store, where sales, delivery, installers, and installation schedulers were disconnected and dysfunctional. Moral of the story: buy local. Bekins is outstanding
    Joel C.
  • Bekins
    5.0
    We bought a new refrigerator and noticed after installation that there were several small dents in both doors. We were busy moving into a new home and were unsure if Bekins would be able to help us since we had signed off on the delivery. We waited a month before contacting them and asked if they would come out for a look. They simply had us send photos and they ordered and installed two brand new doors without charge. Customer service was outstanding and their prices matched the big box stores. Would absolutely buy there again
    Lisa L.
  • Bekins
    5.0
    Technicians were friendly and professional. They were very knowledgeable and very understanding of the interference of my kids needing snacks and my overly needy golden retriever who thought they were laying on the kitchen floor to play with her.
    Diane B.
  • Home Maintenance Service
    5.0
    Randy removed part of the kitchen cabinet and constructed the area to accommodate a built-in dishwasher. He did the pluming, electrical and carpentry to get the job done. The cabinet frame and door look like it was always there, even though the size had to be reduced to accommodate the dishwasher. Randy responded to my initial contact in a very timely manner. His communication with me was greatly appreciated. He was very dependable and professional! I would highly recommend Randy
    Teryl K.
  • Lowe's
    5.0
    I think we had a really great salesperson. She directed us in getting the appliances that was apart of a special deal. If you buy 3, you get special rebates. It worked out great.
    Margie C.
  • Geek Squad - Best Buy
    5.0
    They had about ten varieties of microwave ovens (counter style) to choose from. We found one on the shelf that wasn't on display that we bought. We've been happy with it so far. The thing about Best Buy is that when you don't need help, the sales people are swarming you; but when you need assistance, they are no where to be found. This could be Murphy's Law though. They try to sell the warranty with it too, but I think those are a waste of money considering how cheap the microwave is to begin with
    LAURA C.
  • GERRITS APPLIANCE
    5.0
    I have shopped there for years and I've never had a complaint. They always give me a fair deal and the service dept. is exceptional. They are polite and very professional.
    Sharon S.
  • GERRIT'S APPLIANCE INC
    5.0
    Repaired our Washing Machine, after a power surge. |Replaced our over the counter Micro Wave oven after a power surge
    Calvin T.
  • Bekins
    5.0
    Our first time into Bekins we were overwhelmed with the friendly comfortable environment of the store. Surely this wasn't an appliance store. On the contrary, this was nearly a home shopping experience. The smell of fresh baked cookies (and later bread) is the predecessor to the extremely friendly, professional and knowledgable staff. Rick helped us learn more than we could ever want to know about range hoods without over whelming us with technical jargon or high sales pressure. At the end of the day we visited the store a number of times to get kitchen ideas, additional information to confirm our Internet research and ultimately purchase both a range and a hood. When I contacted Rick via email requesting a price on a specific range I had seen on line, he provided an excellent fair price as well as the competitive opportunities that I had already seen on line. Rick was extremely friendly, professional, and helpful. I found I could trust him...not something I can say about all of his competitors. Rick ordered our range and subsequently our hood and worked with us to find a convenient time for them to deliver and install. Although Bekins is not set up to install the range hood insert, Rick provided the name of a highly qualified builder who was willing to come out and give us an estimate for the installation. The men who delivered and installed the range were right on time, in spite of a winter storm advisory, worked professionally and efficiently. They were friendly and courteous. They left the install site clean and functional...they even left a long stem rose for my wife
    Bill S.
  • GERRIT'S APPLIANCE INC
    5.0
    our who-knows-how-old washer died and figured we'd just better get a new pair. After a while of searching ads for new makes and models and getting information-overload, we felt that we'd stick with Gerrit's due to their location and pricing. True, some of the larger stores had cheaper prices, but after you consider they charge $250 for delivery and installation, and Gerrits charges $25, all the pricing came out pretty much the same in the end. The defining factor then became location and service. They are local, and if there's a problem, we can go there and talk to them instead of waiting through holds on a 1800 number (which we had to do a number of times with the scratch-and-dent dryer.... but that's another review of great service...
    Joel O.
See all 6 highly rated companies in Grand Rapids
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kitchen appliance sellers in Grand Rapids

Companies below are listed in alphabetical order.

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Angi Ratings

Featured Rating:
4.6

Appliance sales companies in Grand Rapids are rated 4.57 out of 5 based on 884 reviews of the 10 featured Grand Rapids pros

The Angi rating is an overall rating based on verified reviews and feedback from our community of homeowners.