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Recent Grill Repair Reviews in Cincinnati

  • Cincinnati Gaslite Co.l
    5.0
    Cincinnati Gas Lite comes to our house on a regular schedule and keeps our gas light looking like new. My wife said the glass was so clean she wasn't sure there was glass there at all. We used to clean the glass ourselves, standing on a ladder. This is safer for us and looks so much better.
    RICHARD S.
  • Grill Spa LLC.
    5.0
    Very helpful and professional. Communication was excellent. They did a fantastic job. Will definitely use them to clean and maintain grill in the future.
    candace f.
  • CINCINNATI GASLITE INC
    5.0
    They came out as promised. They were prompt and very efficient. They took care of the problem. I would recommend them to others needing help with their Weber Gas Grill.
    CAROL O.
  • WARDWAY POOL & GRILL SUPPLY
    5.0
    Actually I've used them a couple times over the years. Purchased a Ducane Grill, which was at the time a better-grade U.S. made grill. It has lasted close to 20 years. In the purchase reviewed above, I went back to Wardway for some parts, to partially refurbish--the heating grids in the firebox, and the burners. They walked me through the install. SO far, it has worked just fine ever since. They also re-paint grills, and I'm thinking of having that done. They re-fill grill gas tanks, which is convenient if you are in Green Township, Cheviot or Westwood. Ducane merged into Weber, and now Wardway sells and services Weber, I think, and also sold the Green Egg style grills when I last visited. They have a helpful, small business atmosphere. Unless they are two deep at the counter, you will not stand around waiting to be helped. Finally, they have a service station which sells specialty fuels like racing gas, and also 91 octane pure gasoline for street driven cars. I tried the 91 octane pure gas in my car, which specifies premium fuel only. I did not notice any difference
    Edward A.
  • WARDWAY POOL & GRILL SUPPLY
    5.0
    They're fine. They repaired the grill like they said, and they also came right over to repair the burners right away.
    DENISE B.
  • WARDWAY POOL & GRILL SUPPLY
    5.0
    Gas valves on my two Charmglow gas grills were not working. They installed two new ones and the next day was able to grill outside even in cold weather. They did a great job. Would definitely hire them again should any problems come up.
    Joyce T.
  • WARDWAY POOL & GRILL SUPPLY
    5.0
    They came out and picked up my grill, took it back to their shop to work on it, and brought it back to me a couple days later. I was kind of surprised they agreed to come pick it up, since my house is a good 40 minutes or so away from them. They cleaned it thoroughly and replaced a part that was causing parts of the grill to run pretty hot. They had estimated it would take a week, but it took them only a couple days to bring it back. I used the grill yesterday and it worked great. They were very professional and courteous. I would definitely recommend them to others
    BRUCE R.
  • WARDWAY POOL & GRILL SUPPLY
    5.0
    It went very well. The services were provided as expected, and the grill works great! New life for a grill that seemed destined for the ever growing trash heap!
    Tammy J.
  • WARDWAY POOL & GRILL SUPPLY
    4.0
    THEY CAME ON 6/13 TO ACCESS GRILL. I STAYED HOME ALL DAY TO WAIT FOR THEM, BUT DIDN'T SEE THEM. WE CALLED IN THE LATE AFTERNOON TO FIND OUT WHAT HAPPENED. IT TURNS OUT THEY CAME AND LOOKED AT GRILL WITHOUT LETTING ME KNOW THEY WERE HERE. THEY HAD TO ORDER PART. TWO WEEKS LATER WE CALLED TO FIND OUT PROGRESS. WRONG PART HAD BEEN SHIPPED. THEN ON THE AFTERNOON OF 7/7 I NOTICED AN IGNITOR SITTING ON A TABLE ON THE DECK. WARDWAY HAD COME AND FIXED GRILL WITHOUT LETTING US KNOW THEY WERE COMING. NOW THIS ISN'T A REAL PROBLEM--THE GRILL IS OUTSIDE AFTERALL--BUT IF I HAD KNOWN THEY WERE HERE, I COULD HAVE GIVEN THEM A CHECK. WE FOUND THE BILL THE NEXT DAY IN THE MAILBOX. MY ONLY COMPLAINT: WHY DIDN'T THEY RING DOORBELL TO LET ME KNOW THEY WERE HERE? I WOULD SCORE THEM HIGHER IN PUNCTUALITY IF THEY HAD RUNG THE DOORBELL! I CAN'T COMMENT ON PROFESSIONALISM BECAUSE I NEVER SAW A WORKMAN
    JUDY C.
  • Ace Appliance Repair
    1.0
    The first trip Larry stated the parts we needed and an approximate cost. He then started to work on the grill. 2 hours later he said he didn't have all the parts and needed to come back. He returned the next day with 2 heat distributors and put them on. I still don't know if they are official Viking parts. Then he "discovered" that all the connecting wires to the starter knobs needed to be replaced. The thing is every time I looked out, he didn't really seem to be doing much. He finished the 2nd trip, and left. 2 days later we went to use the grill. It didn't work! I immediately started calling the original phone number and just got the answering machine over and over again. I did leave messages but never received a response. This past weekend lucky for me, my father was in town and was able to repair the entire grill, including the rotisserie, in about 3 hours, with a $30 parts kit from Home Depot. I attempted to call again today and the phone number has been disconnected. This was the only chore that I have not used Angie's list. It has been a very expensive mistake
    Lanette S.

Last update on March 3, 2022

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Featured Rating:
4.9

Gas grill repair services in Cincinnati are rated 4.9 out of 5 based on 641 reviews of the 2 featured Cincinnati pros

The Angi rating for Gas grill repair services in Cincinnati is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Gas grill repair services needs. Angi’s review system takes into account ratings on price, quality, timeliness, responsiveness and feedback for Angi Certified Pros.