Home Solutions Handyman
About us
All our Craftsmen are employees that are comprehensively background checked for your safety. We check for criminal and sexual offenses. We do not use subcontractors. We provide estimates for the larger jobs. Smaller jobs are done on a Time and Materials basis. Call or email us for details and to set an appointment.
Business highlights
Services we offer
Exterior wood repairs. Siding. Door & window repair & installation. Storm doors. Shelving installation. Drywall repair. Weather strip. Tile repair. Exhaust fans. Garage door openers. Picture hanging. Crown molding. Tub caulking. Vanities. Bathtub & shower grab bars.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 10% | ||
| 3% | ||
| 3% | ||
| 4% |
"Thank you for your great review."
"Your great review is appreciated."
"Thank you for the great review."
"We appreciate your excellent review."
"We appreciate your great review."
"Thank you for your excellent report."
"Thank you for this excellent report."
"This member is selling the house and we can appreciate the anxiety when the buyer's Inspection is completed. No one likes surprises from a home inspection, but there always seem to be issues when a house is sold. We've never seen a house being sold that didn't have issues. According to our records, the job was installing a vanity and toilet in a roughed in half bathroom, install flooring, and a door for privacy. We did not install a new bathroom. It was completed in 2012. We have no idea of the history of any other repairs or modifications done to the bathroom or surrounding area since we worked on it. After five years plus, it is very difficult to go back and revisit the situation. We are sorry for the member's frustration, but there is nothing we can do after this long a time."
"Thank you for the feedback. The member forgot to mention the snake that came out of the ceiling when one of the areas was opened for repair."
"I guess I'm very confused about what a "huge mess in the work site" means. If the mess was so "huge" why did you not ask about it when we did the walk through with you to approve the work? If the plumbing fixtures were installed improperly, why did everything work when we left the job site? As for the tub, we did not accuse anyone of lying. We covered the tub when the work was being done so we would not cause any damage to the tub. We were just trying to understand the member's issues so we could address them. We were willing to address any issues when the member came unhinged and refused to let us take care of things."
"The garage door had to be removed so we could replace the rotten wood. The column was put back into the proper place. It has to be plumb, not what looks nice. It may not have appeared to be in the right place because the garage wall itself had moved. The garage door needed additional adjustments to close after it was re-installed. We had a very hard time communicating with this member about the problem and setting up a time to make any adjustments needed."
"Thank you for the feedback. A Craftsman has to travel to a job site and it takes time to do that. Members only see the time on the job and don't consider the travel time to and from a job site."
"Thank you for your excellent feedback."
"Thank you for your excellent report."
"Thank you for letting us know how we performed on your job."
"Thank you for this excellent review."
"Thank you for your positive feedback."
"Thank you for your excellent report."
It was very expensive but I went with it anyway b/c the style of the cedar is hard to find. I also figured it would be good quality, you get what you pay for, right? NOT! The wood replaced is fine but the work was sloppy. Paint splattered on a new asphalt driveway and on patio pavers. I would have thought a painter knew to put down a drop cloth. They also broke off a piece of cedar siding next to one they replaced, filled up the hole that was created with a bunch of caulk, painted over it and didn't mention it to me. The gentleman who prepared the expensive quote sent unqualified, sloppy help to do the work. I would never want this company to touch anything else on my home. Fix one thing, break another. He claims they are "Craftsmen" but would a Craftsmen, admitted by Landon who tried to clean up the paint himself, have splattered paint all over. This is not Craftsmen's level work but painting 101.
During the complaint process with this vendor, Dan Landon, kept referring to the broken wood as a "minor caulk issue". I'm not sure if he recognizes this was wood damage, not caulk damage as these materials are two completely different products. He offered to reseal the driveway to cover the splattered paint and to insert more caulk into the damaged/broken cedar shingle. This offer/fix was what suited his company, not what was the best fix for me, the consumer. The cheapest fix, for expensive but sloppy work. He also insinuated the wood was already damaged prior to the work, even though he took prior pictures to prepare the quote. But he couldn't or wouldn't share those pictures. To imply it was already damaged, was quite offensive to me.
Landon implied I was cost sensitive, well aren't we all. The way I reduced the quote was to go with cleaning and staining my own deck v.s. Home Solutions (which was on original quote too), and glad I did. He wanted $1600.00 for that too, on top of the $1669.00 for the cedar repairs. At least I didn't splatter the stain all over while sealing my deck. HE didn't want to replace the shingle his "Craftsmen" (Paul) broke because of how close it was to the window, then said I was trying to defer the costs when he had talked me out of it. I bet he knew it would be difficult to fix and didn't want to touch it. But they did anyway, by not taking care when removing the shingle just to the left of the piece damaged.
With broken wood and paint splatters, it seems to me, they were in a hurry to get this job done. Not only didn't they mention the broken wood, they didn't mention the paint splatters either. But, "They wouldn't do damage and not address it". Really? Well they did not mention either to me!
I hadn't responded earlier b/c quite frankly, I didn't notice it at first being distracted by the paint splatters. Also, I was very busy the month after work was done. Why am I being questioned here, I paid them and I shouldn't have to justify how soon I responded. Landon's right, I shouldn't have paid them outright. My expensive mistake which doesn't make inferior work okay.
Please read all reviews on this vendor, there are similar complaints about Landon's assumptions and condescending attitudes. Promises made cannot always be kept. Unless it's a simple job, go somewhere else.
"We replaced some damaged vertical siding that is indeed hard to find. We replaced the pieces with the most damage. Some additional pieces needed to be replaced, but the Customer was very price sensitive, so the Customer and Estimator selected the worst ones to replace. This is the first we’ve heard about a quality problem with the work done on the member’s siding. We did address the spilled paint issue. We don’t understand the damaged piece of siding. Our Craftsmen would not do damage and not address it properly. It’s possible the piece was already chipped and caulked from a previous repair. The member was sent an email when the job was completed asking if there were any issues and there was no response to the email. That would have been the perfect time to let us know about concerns. It would be more productive if the member were to let us know the concerns and let us address them rather than posting feedback about issues we know nothing about, and giving us a totally unwarranted grade. Why did the member approve the work and pay us if it was ‘F’ grade work? We contacted the member and will address some caulk repair. There doesn’t appear to be any other issue from our work. We did exactly what we said we’d do in a professional manner and will address a small issue with the caulk."
"Thank you for your excellent report."
They did great work! All three separate jobs were done timely and with high quality, and I have a personal high standard, too. They were good to work with from the initial estimate to scheduling to execution. Dan Landon handled the estimate and scheduling, and his handymen executed exactly against the proposal. They were there when they said they would be there. They respected my yard and my property and cleaned up after themselves. They communicated well with me -- by email and by phone, whatever was best for me. They worked with my schedule. I was very satisfied with their work, but they were really easy to work with and very professional through the entire process. I will not hesitate to use them again, and I recommend you consider them as well.
On a previous job, I had them reattach some kitchen cabinets that had fallen off the wall. They did a wonderful job with that as well, so this was my second time using them. I will continue to do so.
"Thank you for your excellent report."
"A good pressure washing and new stain can revive a deck and make it look pretty good as long as the wood has not deteriorated. We appreciate your excellent feedback and we're glad you are pleased with the result."
"Thank you for your feedback."
"I'm not sure I know how to respond to this feedback. If the member told me more about any issues they had, I could work on solutions."
"Thank you for your feedback. We like to know what we can do to improve our service and the quality of our work. I'll work to be sure this does not happen again."
Licensing
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