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Recent Home Warranty Reviews in Boston

  • JOURNEAY INSURANCE INC
    5.0
    We have been with them since we bought the house in 1977. It is about $50 a month and it is paid through our home mortgage. I would recommend them. We have been very pleased with them and that is why we stayed with them. They have been very good with the price. They have been good to us over the years
    Kathleen J.
  • Telham Front End
    5.0
    They are excellent. I highly recommend them. We found him 4 or 5 years ago. He is just a great guy. He is very knowledgeable, there is nothing he can't repair. He is very independent, he has his own shop. It is always clean as can be there. When he says he is going to do something he does it. It is someone you can recommend to anybody and not worry about it. He does everything
    stella b.
  • Andreo Painting Co
    5.0
    I called Bill Andreo at the last hour, as another painter had fallen through. My goal was to paint the entire interior of a newly purchased house before we moved in. Bill completely transformed my house, from dark and dismal to clean and fresh. Highly detailed, an expert carpenter and painter, very experienced, trustworthy. The painting and repairs are perfect. He did so many repairs and so much carpentry work - I couldn't list them all. Anything he found, he fixed, with appropriate communication to me. The basement was problematic. I had asked for old dark panelling to be removed to find very poor dry wall construction underneath. We worked a second quote out for the additional work. Even though a surprise, he was ready to fully complete the job. I feel blessed to have found Bill. I highly recommend him. He will be back in the spring to paint my exterior, repair my deck, and replace my roof
    Diana H.
  • HomeServe USA
    4.0
    This wound up being much more complicated then it need be and required three visits. First to diagnose the issue. Second was to replace one part. The third visit was required because not all parts which should have been replaced were. But after all was said and done the job was completed. I wound up talking with a case manager in, I assume, the vice-president's office. It turns out he did ultimately hear of the issues I was dealing with in getting the boiler fixed. The case manager listened, was friendly and left me feeing that she was in my court wanting to help me out. It's nice to talk with someone who can communicate over the phone a sincere desire to help you out. The problem that needed resolution was resolved and the company was generous in its recompense for the extra time I had to spend in getting the problem resolved. The case manager turned a problem into an opportunity, or, to say it another way, turned a negative into a positive. The sort of thing that goes a good ways in communicating a positive message. All in all I plan to stay with this company. In owning a rental I have a responsibility to repair the boiler as quickly as can be if the furnace boiler decides it does not want to work. Winter doesn't go on vacation and when you have tenants they are not concerned about when or how the boiler is repaired they just want it repaired. They have the right to that expectation because they are paying for an apartment with a working heating system. As long as the tenants do their job of paying their rent and I do my job of maintenance everybody is happy. So having a company standing behind me ready to repair my boiler helps me do my job
    David N.
  • Sila
    2.0
    I got a year's contract for the maintenance, after they installed the water heater and automatic shut-offs for the water heater and washer. It took three visits to just do the regular maintenance, because they were unprepared for our configuration, and in one case sent an electrician, rather than a plumber. They refused to renew our service contract, and were less than pleasant about it. Since they created the configuration (I was please with the installers and their service), they should have been able and willing to do the routine service
    Richard R.
  • HomeServe USA
    1.0
    After paying for homeServe; I was told that they were to BUSY to help me. I would not have HomeServe again! !!!
    Susan R.
  • Select Home Warranty
    1.0
    I signed up with Select Home Warranty in May of 2014 when we purchased a new home. When I signed up, I explained to the sales person that the reason I was signing up was that my home was built in 1999 and the hot water heater and the furnace were original to the house and I was worried that they were going to go soon. The rep explained that that was what this policy was for. I purchased a 12 month policy, but they threw in an extra 6 months taking it to 18 months. I filed one claim in the first year. The heat in our upstairs was not working well - rooms were not being heated evenly. After filing, calling, and having to follow up I finally got someone to come out to the house to check and I was told that it was a "duct problem" and not covered. In April, when my original policy was about a year old, I received a call where Select was pushing me to renew. I was confused since I thought my policy was for 18 months, and they assured me that it was but if I signed up to renew then, they would throw in another 6 months free. Fair enough. I was told that if I did not want to keep the policy at any time I could get a prorated refund. In November, my hot water heater was acting funny. When I filed a claim I was told that water pressure was not covered. I explained that it was not heating up as well and they reluctantly sent my claim through. After a week I had not heard from a contractor. I called Select. They said that I should have heard from someone and they would put it out to another contractor. I waited for several days and did not hear from the new contractor. Finally, I got the contractor's number from Select and called him. He told me he had asked Select to remove him from their list as he never received payment for the jobs he did through them. He was nice, and said he would come help me, until he learned that I was well over an hour away from him. The last claim I filed was because my refrigerator was leaking. This time I was told that my policy did not cover leaks so this was not covered. I decided I was done and wanted to cancel. So, let's do the math: I got the original policy in May of 2014 for 18 months - paid a little over $500. Renewed in May of 2015: another 18 months. Tried to cancel in January of 2016. Original Policy was May 2014-November 2015 (18 months) New Policy - another 18 months - November 2015 - April 2017 My prorated refund: $21 Apparently, the additional 6 months that they throw in gets tacked on to the END of your policy - whenever that may be...not to the end of the original year...WHAT? Fine. I say, then I won't cancel - you have not mailed the check yet, for $21, I will keep it. And they tell me I cannot keep it, it has already been canceled. Complaints are: 1. They do not cover anything. 2. Trying to get a contractor to your house is unreasonably difficult. 3. They are not honest when they tell you if you want to cancel you can get a prorated refund at any time. 4. Now they are telling me my cancellation has already been processed, when it has not. When I originally asked to cancel I specifically asked what the amount would be which they did not provide (I have written documentation of this). Had I known it was $21, I would not have canceled
    Ed L.

Last update on September 29, 2020

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Featured Rating:
4.4

Home warranty companies in Boston are rated 4.4 out of 5 based on 474 reviews of the 5 featured Boston pros

The Angi rating for Home warranty companies in Boston is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Home warranty companies needs. Angi’s review system takes into account ratings on price, quality, timeliness, responsiveness and feedback for Angi Certified Pros.