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Recent Foundation Repair Reviews in Austin

• Hercules Foundation Repair

  5.0

  They did a great job. Mike is specially good. I run with a small problem and they were out there 2-3days to fixed them out right. There pricing was fair.

  Lauri M.
• Structured Foundation Repairs, Inc.

  4.0

  Initially we had three companies come out, take elevations, and suggest corrections for what we felt were significant foundation issues. All three suggested we not have foundation work, and two thought our problem might relate to water leaks or an underground spring. We had an engineer come out and take elevations, and he actually recommended significant foundation work. His initial report called for 41 piers, 30 exterior and 11 interior. After we received his recommendation. we had three companies bid on the work. We chose Structured to do the work...they were not one of the three that came out initially. Because of the scope of work to be done, we chose to basically move out of the home. We planned to move to Austin in July anyway, so we wound up putting most of our stuff in storage and took the rest with us to an apartment nearby. Turns out moving out was a genius move. I can't imagine trying to live in the home through this significant a lift. The work started right on schedule. If you haven't lived through foundation work, all I can say is try and look at pictures beforehand. It can be a little disconcerting to walk into your house to find a three foot pile of dirt and a big hole! The crew that was assigned to our project were all very courteous and professional, and did good work. They were incredibly conscientious about the appearance of the property, cleaning up materials and sweeping everything each day prior to leaving. Once they had the piers in place and began the lift, everything went well. They actually got to a point where they could not lift one side of the house any further without risking structural damage, so they stopped until our engineer came back out. He took more elevations and recommended the other five piers, which we agreed upon. At that time, he commented that the lift on the other side of the house was "impressive"...they had lifted to the point where there was very minimal elevation difference, with little to no additional damage. Once the additional five piers were in place, they were able to lift that side of the house and complete the work, on schedule. They put things back as well as possible outside, and did a good job filling the holes inside the home. One thing...we probably didn't mention that we were going from carpet to wood laminate inside. Some of the concrete fill was a bit high, which would have required more float for the laminate flooring. Structured came back and rather than grind down the concrete, took those plugs completely out and re-poured. My biggest concern through the whole project was with the communication we received. While the work was being done, the only communication I had was with the foreman on site (other than communication I initiated, and believe me, I initiated some). Biggest thing is I believe there should be a company liason who communicates with their customers while the work is being done, at least on projects of this size and scope. First concern...the foreman made a comment about his boss wanting the guys to go fast so they wouldn't have overtime. I've been in that situation before, asking someone I managed to avoid overtime, so I understand. That being said, we were looking at piers all the way around the exterior of our house as well as a bunch inside, and a 6" lift. I certainly didn't want to hear that they were rushing the project! Basically, this is more a training issue rather than a quality of work concern. Second, when they ran into the lift problem mentioned above, they stopped work until we decided on what to do. I asked them to wait until we could bring our engineer back to make recommendations. I left the house and came back just before lunch. On my return, I found the guys filling the holes where the piers were placed. I asked why they were filling the holes when the lift was not complete, and the foreman said his boss told him to fill the holes and finish the job. I think this was again more of a language/communication problem...I spoke to someone with the company (regrettably rather angrily...all I had to go on was the "no overtime" comment combined with being told they were to "finish the job" while there were obviously still some elevation issues), and found out the crew was filling the holes in order to protect the home, so there would not be any exposed piers, until we made a decision on the additional piers. In this case Structured was doing the right thing, but had someone contacted me proactively rather than allowing me to find out what was going on from the foreman, most of my anger/concern could have probably been avoided. Short story, both sides could have handled some things differently. I still believe Structured could have done a better job communicating with me, but at the same time I should have reacted and handled the situation WAY different than I did. Taking the communication concerns out of the equation, Structured did a wonderful job on our SIZABLE lift. We did have to have some plumbing issues repaired before it passed inspection, but our engineer came out and gave it two thumbs up. He was very pleased with the work performed. We have since had the elevations checked twice due to some questions/concerns, and in both cases all elevations have measured exactly what they did following the lift. Overall we are happy with the work done by Structured, and would have no problem using them in the future or recommending them to others. Short story, this is one of those "thrill of victory, agony of defeat" type things. Communication was lacking, but the actual work performed was great

  Shannon W.
• Crosstown Engineering and Home Inspection

  5.0

  Crosstown Engineering was contracted to inspect our foundation prior to repair. We are long distance owners, so it's important to deal with companies who are patient in explaining the process. Josiah was very knowledgeable and articulate & took the time to answer all my questions. He also gave us professional advice regarding measures we can take as homeowners to avoid future foundation issues

  Kim C.
• Olshan Foundation Repair

  5.0

  John with Olshan gave me excellent service. We needed an evaluation of foundation problems on an 83 yo house. The City of Austin has made keeping such a house cost prohibitive. John provided information as to just what the foundation of the house on this Austin Mixed Clays is doing. I couldn't have made my decision without him. Will definitely call Olshan if we should decide we can afford the work. I feel sure they'll do the work the right way. John's honesty and devotion to good customer service are much-appreciated

  Carol H.
• Juniors Ways Of The Handyman

  5.0

  Great! Junior is amazing! His work is high quality and his prices are very competitive. He’s very professional. He shows up when he says he will and meets deadlines for work completion. He also gave me some great ideas that fit the goal and vision of my projects but made them even better. I would definitely hire him again and have referred him to all my friends and family. Many of whom have also hired him

  Emily h.
• G.L. Hunt Foundation Repair

  5.0

  G. L. Hunt was awesome to deal with and their crew did an excellent job lifting the foundation of my home. In my case, the foundation was tilting and causing cracks in my walls and I was unable to open my back door. After the lift, most of the cracks sealed themselves up and the back door now opens freely. I am really pleased the the work of the G. L. Hunt crew. They were very professional and kept me informed on everything they were doing. I would highly recommend G. L. Hunt for any foundation lifting needs. Thank you

  Frederick N.
• DOUGLAS FOUNDATION REPAIR

  5.0

  I had used another company before them and work and recommendations were not done properly. Douglas however was excellent. They were very thorough and took time to review my situation. I would highly recommend them and I would definitely hire them again.

  Susan P.
• TerraFirma Foundation Systems

  5.0

  They did a great job. They were punctual, professional, did the job and did it well. I thought the price was good, too.

  Traci S.
• G.L. Hunt Foundation Repair

  5.0

  My experience was very good. They were very professional. They gave me a lot of information. They answered my questions.

  Santiago M.
• LevelUp Construction

  1.0

  These guys are scammers! They took 50% down, then disappeared! They finally showed up WEEKS later on a day that I had medical appointments and was away from home. Our housekeeper was there and allowed them access, but they did an AWFUL job! They completely dug the grass up instead of cutting it off, didn't put any gravel down for the French drain, and left it a muddy dirty, rocky mess! WE will likely have to redo it and do it properly! They told us that the broken pipes we saw were like that when they dug it up, and that they would "fix it for us." I'm not convinced they didn't break it when they were digging. There was no apparent supervisor overseeing things. They only used Gorilla Glue spray cans that anyone can buy at Home Depot to seal the interior (I'm not even sure if they sealed the outside where it's leaking), AFTER they tracked mud into the area, and they didn't even bother to sweep or clean it up first! Now we have mud and dirt sealed to our floor! AND, they charged us almost $6000!!! *I* could have done a better job! They called me while I was out to get the balance paid, which I refused to do until my husband agreed to it. Jeff even quoted me a balance of hundreds of dollars MORE than what we supposedly owed! My husband was supposed to be on a work call, so after making sure they finally got the sprinklers working again (they said they were done but the sprinklers still weren't working correctly), he agreed to pay them the balance that we actually owed, according to the contract. DO NOT HIRE THESE GUYS

  Grace M.