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Recent Fireplace Services Reviews in Albany

  • M.M.T Fireplace & Masonry Repair
    Mr. Higgins is professional, respectful, honest and efficient. He provided me an honest assessment of my current chimney situation with multiple options to repair and improve the situation. My family and I have been pleased with all the additional services such as fall/spring clean up, masonry work etc. Mr Higgins communicates to his customers and is easy to get ahold of. He returns phone calls promptly and reasonable. I recommend this company to anyone for your household needs
    Kristine O.
    Brian did an onsite consult with me to go over options for extending gas lines and installing products, then we visited the showroom to pick out products that would work best for our fireplace. We had not been using the wood burning fireplace in our home for several years. We received a quote for the products and labor a few days later [just after Christmas], submitted a down payment and 3 weeks later an installer came and installed the gas line, burner and logs in just a few hours. The price was very fair and everyone we dealt with was helpful and provided excellent service. We are very happy with the new fireplace logs and really like the remote electronic ignition option that we went with. And we're really thrilled that they were able to install them so quickly so that we can use them now in January
    Russell S.
  • Inhabit Construction
    We are very please with Craig’s work. Craig arrived on time and went above and beyond with cleaning up after the work was completed.
    Lance J.
  • Chimney Heroes
    The service people were very professional. They asked what needed to be done; explained what they would do and how much it cost. They then inspected and cleaned the fireplace and chimney and installed the chimney caps. They also made recommendations for future reference
    Ken E.
  • Chimney Heroes
    Top notch experience from start to finish. I believe it was Jill who answered the phone when I first called. She very pleasantly explained the services and the pricing and was accommodating to our schedule. Jamie arrived on schedule looking professional in his chimney sweep hat. He not only cleaned and inspected the gas insert but rearranged the "logs" that had previously not been installed quite correctly by someone else a few years ago. He then inspected the dryer vent and replaced the old connector that had holes with a more substantial product that will hold up much better. He showed and explained what he had done and the cost was what was originally quoted. He also subsequently emailed an inspection report with photos that detailed the work that was done. We are very happy to recommend Saratoga Chimney Sweep
    Diane G.
  • Chimney Heroes
    Overall, this project exceeded my expectations. Jamie was recommended through a neighbor. I initially spoke with him by telephone (on a Sunday-which is my day off) and then scheduled a visit that, time-wise, was best for me (on a Monday, my other day-off). He was very accommodating to my schedule and he was on time. No complaints about the drive (I am /we are in the southern Adirondacks). This is a newer home (not quite 3 years old) and this was the first cleaning so naturally I had questions. Jamie explained everything thoroughly and answered all my questions. He was very neat, no mess what so ever and even offered to take his boots off when coming in the house (there are hardwood floors). He is well-credentialed and honored the tradition of a sweep by wearing a black top hat. We expressed to him we'd like to 'get established' with a chimney sweep for our future years as well (regular customer) & Jamie offered his reminder service (there was no charge) and when the next service is due (based on our usage) there'll be a card in the mail. This is a young man so I am hopeful he will be in this business for many years to come. I/we would recommend him without hesitation and will certainly hire him again for future service
    Jill D.
  • Chimney Heroes
    All and all, very pleasant and professional. From the initial phone call to the actual day of service, this went very smoothly. Jaime was prompt, explained about the inspection and cleaning, worked efficiently, and answered my questions. There was no mess. He was friendly, tolerated our dogs and even inspected our dryer vent. Nice job
    devon b.
  • Chimney Heroes
    Jamie and the team at Saratoga Chimney Sweep were a great find for us. They are very knowledgeable, and gave excellent advice on the type of gas fireplace to use, the installation and overall design. They were always on time, courteous and very professional. The final results are simply beautiful! It was a great pleasure to work with them
    Catherine G.
  • Chimney Heroes
    Jamie was truly a professional. He was very pleasant and direct on the phone, he was quick to schedule us and he arrived right on time. Our fireplace was in dire need of a cleaning and I was half expecting an additional charge. Jamie, however, kept to his quote and gave us some very useful tips for preventative maintenance. He also recommended a cast iron fire back, but suggested we buy it online or locally rather than through him as he though there were better prices due to shipping costs. Moreover, Jamie came when only my wife was home and was very friendly, respectful and polite. True professional; you'll be hard pressed to find a better service and his prices were more than fair
    Kevin G.
  • Chimney Heroes
    Great communication all around. Jamie was running a little late but I got a call early in the day advising me of the situation and he was there when he said he would be! The house is older (new to us) and we weren't sure of the fireplace/chimney history so we wanted someone to clean, inspect and give us the go ahead to be able to use it. The chimney was in definite need of cleaning so he had to work a bit free things up but at the end of the day we had a clean chimney and a very large bag of soot to prove the effort he put into cleaning everything. Was very glad I had someone come out because the soot proved the previous owner had a chimney fire of some kind and never cleaned up afterwards. Jamie gave us a detailed report of what he did and some preventative maintenance to think about. Highly recommend Saratoga Chimney Sweep!
    Daniel B.

Last update on March 29, 2022

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    Fireplace companies in Albany are rated 4.2 out of 5 based on 1,637 reviews of the 16 featured Albany pros

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