Top Water Softener Repair in Ashburn

Ashburn, VA (20146)

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Local Reviews on Water Softener Repair Companies

F.H. Furr Plumbing Heating AC & Electrical
5.0
F.H. FURR - Was that my property twice this week the first time was to do an inspection on the water heater and they performed a water heater flush and gave me a great deal! They informed me of my unit performance and gave me helpful tips. The second visit was because my Gas furnace was not cycling correctly, the technician came out and promptly fixed the issue, also gave me a fair price, and gave me helpful tips. Will definitely be using them again in the future, for any water heater, air conditioning, gas furnace, plumbing, or electrical needs!
- Jeff O....
4 Service Pros
4.0
Greg was professional and helpful however he sent his contractors who contradicted each other and ended up turning off the pilot light to fix our water heater only to refuse to light it again because they claimed the gas leak could not be fixed, insisting a new water heater was needed. Left us with no hot water until we agreed to buy and install the new water heater. Water heater went in no problem but we were disappointed with the overall service.
- William S....
Solutions in Aqua Services/American Water Pro
5.0
This company was a pleasure to work with for our service needs. We had another company come out and were told we needed to replace the system. I contacted Solutions and they suggested having a tech come out. The team was very knowledgeable and willing to talk to me about the system. Given that we had not had an annual system service in a few years, the cost was higher than an annual fix and the cost overall was reasonable. They fixed it and gave recommendations for the future. I would highly recommend using this company for water system needs.
- Heather R....
Bell Pump and Well
1.0
Misdiagnosed the problem of the filtration system, provided and recommended the wrong solutions meaning extra reserve tank that do not fix the problem and lied about previous work on the same house. Delay in services for 3 months leading to extra repairs and headaches.
- John L....
Len The Plumber, LLC.
3.0
They called me about 30 mins before they arrived. The repairman was professional and seemed knowledgeable. My outdoor hose bib/faucet was making a loud banging noise. He told me it needed to be replaced at a cost of $557. Seemed a little on the high end, but I don't have any comparisons. So I authorized the repair. He did a good job and the sound problem is gone. What bothered me most was his comment on a gas line problem that I did not ask to be serviced. He noticed that one of the two valves on my gas lines was broken and should be repaired. He quoted me $368 and said he could fix it today. When I looked closely at it, the valve was gone for whatever reason. Nothing was broken. I went to the store and got a new one for $6 and screwed it back on. Problem resolved. So, on the surface it looked like he was trying to sell me another expensive repair I really didn't need. If my wife was handling the repair she would have authorized the fix. So in the end, I probably won't use them again. This attempt to fix something that wasn't necessary was fairly obvious. Anything more complex and I would have no idea whether the repair is necessary or not.
- Martin M....
Chandler's Plumbing and Heating Co Inc
5.0
Chandler's office staff and technicians were always professional and courteous. The technicians showed up on time and were very efficient. When I my air conditioner kept failing, they gave me a quote that included several options at different price points and an estimate for continued repairs to my old unit. The final repairs to electrical outlets and the garbage disposal were completed on time and under the estimated price. I recommended Chandler's to the new owner and to my real estate agent. I hope I can find a company this professional and reliable in my new hometown.
- Bj R....
Benjamin Franklin Plumbing
5.0
The plumber was professional and called me 45 minutes before he arrived. He did a through survey of all the faucets, toilets, exposed piping, and water heater for problems and leaks. I did have a problem with one of the toilets not flushing forcefully enough, and he was able to fix it. The plumber gave some suggestions on improving water efficiency and a potential water filtration system to deal with the hard water stains. He also did a water test. I learned a lot from the plumber and will use him/Ben Franklin Plumbing again.
- Shashi K....
4 Service Pros
5.0
Before I had this work done, I purchased a 3-year service plan that included a whole house inspection. When they did the inspection, they came up with a litany of things that should be fixed. I think only some of them were really necessary, and I proceeded with the ones that I thought were (replace rubber washer hoses, sump pump) and proceeded with a few that I'm not really sure I needed (CPVC lines, dishwasher line). There were several others they suggested that i declined - reworking water heater valves, replacing gas line, replacing disposal. I gave them a B on price because they seem like their prices are pretty high (roughly $200) for some pretty routine stuff - fixing toilets, unclogging slow drains. I won't use them for these small projects like toilet flappers and sink drains but would use them again for any more substantial repairs.
- Robin H....
Solutions in Aqua Services/American Water Pro
5.0
They were very quick to respond to me and when they came and take a look at my water softener for me... When he looked at it he told me that he could just fix the water softener and save me $2000.00 on replacing it... So he fixed it and it is still running very well for me today... Between this service provider and the other I had to come out and look at the job. This service provider had the most knowledge about what he does then the other and that is why I chose them.. The gentleman that came out has two patens to his record. So that makes him the best to do any water work that you would have to be done around the house.. Also they have gained a long time customer with helping out the way they did..
- Arthur B....
Paul C. Hayden Jr. & Sons Plumbing & Heating, Inc.
5.0
Just when you are losing faith in people caring about the quality of their work, along came Hayden plumbing and shows you great workmanship still exists. They have done two service calls with us, the first was a scheduled installation of a water softener and filter. The quality of the installation was extremely high and the gentleman was prompt, professional and friendly. He went above and beyond by removing existing hard water deposits on our bathroom fixtures. The second call was a last minute call about a leak from work done by someone else. They were able to get to us quickly and fixed it right. I would highly recommend them!
- Carol M....
4 Service Pros
5.0
David arrived on time and was finished with the "big deal" inspection in under an hour. He was very professional and very thorough. He identified several issues with our plumbing and showed us exactly what was wrong. He also told us how to fix some of the minor stuff ourselves (which we did). He returned a week later to replace a kitchen faucet which has perfectly installed. We are also scheduling 4 Service Pros to replace our bathroom sink and faucets. The quality of work, honesty, and customer service were exceptional. Additionally, the customer service representative (on the phone) was extremely helpful in scheduling and answering our questions. We were very satisfied with the service and price of 4 Service Pros and will keep them on our list to call for repairs. Thank you for the big deal offer.
- Dave &....
F.H. Furr Plumbing Heating AC & Electrical
5.0
FH Furr did an amazing job to offer a complete solution to our issues. The flooded basement caused the water heater to be replaced as well as our well tank and water conditioning equipment. They recommended a custom built shower pan be built in the basement and relocated all items inside the pan to protect the basement from any future water leaks. Could not be happier with the exceptional work the their team did.
- Samuel N....
Mid Atlantic Water Services
5.0
Replaced defective/ worn parts. Responded on the next day and repaired the non functioning system
- Joe J....
M E Flow Inc
5.0
The service technicians were excellent - knowledgeable, professional, neat, and had a tremendous work ethic. The technicians worked into the late hours of the day so that they did not leave us without working A/C in the middle of the summer. The sales people are very tuned into the products they offer and are practical with what the customer needs - no overselling, just solid recommendations. The prices are fair and the techs are top notch. If you are putting in an HVAC system that is going to serve you for 10+ years in your home, these are the right guys to install it properly and give you advice on the right product to install. They also have all the right talent in house to get a job done from start to finish - they have excellent carpenters to repair drywall for example. Its a great company of good people doing excellent work.
- Anthony C....
Runyon Pump & Well Service
5.0
Our well water was tasting funny so I called Runyon. I spoke with Robert. He was very nice. He sent some service guys out a couple days later. They were very professional and helpful. They tested our water and showed us how our water softener works since we were new to well water. They were wonderful. I would definitely use them again.
- Tammy R....
Culligan of Maryland
3.0
I bought a house with a Culligan softener and neutralizer. I decided to start a service contract immediately with them. Over the three years I have been let down over and over. Had a issue 6 months ago and when the tech came told me he never really works on the system I have. Spent most of the time on the phone with someone telling him what to do. About 3 hours after he left system was regening still. He had to return to fix. Recently had a water flow issue as a result of a seal pack failure. Had to wait 10 days for next appt. When tech got here of coarse he didn't had the part on the truck. When he called for reschedule person on the phone was upset he didn't have the part. Reschedule again for 10 days out and booked a 9 am time and wrote it on the work order. Well a hr after the time I called and no your late pm. I have never received a confirm call from them ever, they have never lived up to their commitments and I have been continuously let down. The Elkridge, MD location is a joke. After having all this issues, Service Manager Gary took over the whole situation. After troubleshooting the issue over a few visits, he was able to finally fix the issue and resolve by problem. Once Gary stepped in the communication, promptness and follow up increased greatly. After about a month I wrote my original review all was fixed and now has been running correctly for the last two months. Though Culligan didn't handle the situation well form the beginning they acknowledge the issue and worked hard to resolve it and has followed up multiple times since.
- Ron A....
Potomac Mechanical Contractors
5.0
I have used Potomac Mechanical Contractors many times for a verity of different repairs, services and new work. I’v never had a bad experience and will continue to call them for my plumbing and mechanical needs. Nice to work with guys that know there business.
- Mark S....
4 Service Pros
2.0
Visit lasted 45 mins and seemed easy enough, guys was friendly though he tried to upsell me on a pressure valve for $500. A week later the toilet on the second floor flooded the tank. Water pouring through the floor into the kitchen etc. I called on a Saturday when they were closed, the emergency worker responded and at first said I would have to pay a fee for him to come out, after I more clearly articulated the source of the problem he said he would be there in 30 mins. He arrived, admitted parts were installed poorly, fixed the problem and assured me the company would make it all right. They came a week later and repaired dry wall and repainted the repaired area. Overall the experience was bad but there is something to be said for people that own up to mistakes and make things right. Too much hassle to give anything but a D or F but an A for ethics and not making me argue with anyone to make things right.
- Robert G....
Culligan of Northern Virginia
1.0
ating doesWe moved into this home with well water and a Culligan system already installed..The Culligan system was a filter, softener, and for some unknown reason a big blue polishing filter. The The Culligan folks simply couldn't accurately diagnose the problems with the overall system. It seemed that they were guessing every time. They repaired valves, changed media, back flushed many times. We replaced the pressure tank and still we had problems. Frustrating doesn't begin to cover it. One day there was a Rainsoft door hanger on my door. I called them and they were fabulous. (The representative had been with Culligan and left when the quality of the products deteriorated.) They came out and checked our water. Worked with us to design an optimal system, gave us a price, and set an install date. They were phenomenal! The system uses less salt, our water is crystal clear, the pressure satisfies even my picky husband, they arrived exactly on time, did everything to clean up the plumbing mess from the old system, got rid of t he unnecessary blue polishing filter, and left the area spotless.
- Cheryl L....
John Nugent & Sons Inc
5.0
I've used John Nugent & Sons for HVAC & AC Maintenance, Electrical work, and Plumbing. In all instances, the technician was right on time and provided a 20-minute call ahead of arriving. I did feel it was pricy, but it's probably comparable to others in the area. All work was high quality. All technicians were professional and polite. Will use again.
- Lisa K....

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