Water Clean Up & Removal in Ashburn

We woke up to 2 feet of water after our water heater busted, Flood Crew came in explain what they would do, removed the water, dried our basement with their equipment, and dealt with the insurance from beginning to end. Easy process for us that never gone thru this before

It went very well. The experience was fine. We had water damage in the basement during construction, so, we just wanted to find out all the water damage spots and mold damage, so we could fix it.

Greg was professional and helpful however he sent his contractors who contradicted each other and ended up turning off the pilot light to fix our water heater only to refuse to light it again because they claimed the gas leak could not be fixed, insisting a new water heater was needed. Left us with no hot water until we agreed to buy and install the new water heater. Water heater went in no problem but we were disappointed with the overall service.

The Tri State team was very punctual and professional. It was a pleasure to work with them. Their help in a trying time was above and beyond.

Apolo and America showed up promptly and explained exactly what they would be doing. They were careful with my belongings, did a complete cleanup at the end of the job and left me with a ceiling that was repaired, repainted and looks like new.

I contacted Water Damage Pro for a quote to repair water damage to our basement carpeting/flooring after a huge storm left many basements in the area flooded. The rep was kind enough to walk me through how to repair it myself since repairs were at a premium (given the high demand) and even answered a repair question I had over text message. If we ever have water damage again, I'm going right to Water Damage Pro for help. Highly recommend.

I was very impressed with there delivery of services. If you need insurance specialist they are the company to call

Water Damage DMV was excellent. They explained everything very well both in person and on the phone, they arrived on time, they worked with our budget, and went the extra mile to ensure that our water issue was fixed, even during the holiday season. Their drying equipment was excellent and completed the job within the proper amount of time. While I hope I never have to deal with water damage again, I would definitely hire Water Damage DMV if we ran into a future water damage issue.

Advanced Restoration came out IMMEDIATELY when my family and I returned from a weekend trip to a flooded living room, dining room, and kitchen. Even though it was a late Sunday night, Ran and Denise contacted me, and have been taking care of me every since! Their team is professional, safe (PPE and social distancing due to COVID), their work is very thorough and they were respectful of property. I am told by my condo/home association that Advanced is pricier than other cleanup companies they work with — still, I wanted the best and Advanced is First-Class. Advanced works directly with my insurance companies and my HOA, and negotiated the best $ possible. In addition, Rocky, Carlos, Justin, Jason and team have been phenomenal throughout this tough process. I am glad that I found Advanced through Google Top Rated Water Mitigation / Mediation and Restoration. I was an amateur at the beginning of the process and Advanced has made my house look like I’m a PRO. I look forward to posting before and after pics. A Brooks

My experience with RestorTech was very positive on all fronts, and I would highly recommend them to anyone dealing with water damage in their home. We had a roof leak in our house, and when we discovered that there was still some water above the ceiling we called RestorTech for an estimate and any necessary repair. I contacted them on a Friday, and Daniel from the water department was able to come out the next Monday. He was thorough in his inspection and gave us an honest assessment, including not selling us on unnecessary work, which I greatly appreciated as a layman—there was an area where the moisture was so minor that he didn’t recommend the expense and hassle of tearing out drywall to get to it. We scheduled the work for two days later, and he showed up promptly with an assistant to prep the room, cut out the necessary sections of wall and ceiling, remove wet insulation, and set up a dehumidifier and fans to dry the affected areas. He came back a few days later to confirm that the drying had worked and remove all the equipment. Throughout the whole process, Daniel was easy to communicate with, kept us thoroughly informed on what to expect, and cleaned up well when his work was done. I have very little frame of reference but the price seemed reasonable - the affected area was a portion of a small room, and the total cost was about $500 (we didn’t file a claim with our insurance but he was ready to work with them if we had). He and his assistant were also very good about wearing masks and maintaining distance when possible since we were having the work done during the pandemic. Unfortunately, RestorTech does the kind of work that I hope to never need again, but if I do end up with more water damage they’ll be my first call!

Advanced Restoration came out IMMEDIATELY when my family and I returned from a weekend trip to a flooded living room, dining room, and kitchen. Even though it was a late Sunday night, Ran and Denise contacted me, and have been taking care of me every since! Their team is professional, safe (PPE and social distancing due to COVID), their work is very thorough and they were respectful of property. I am told by my condo/home association that Advanced is pricier than other cleanup companies they work with — still, I wanted the best and Advanced is First-Class. Advanced works directly with my insurance companies and my HOA, and negotiated the best $ possible. In addition, Rocky, Carlos, Justin, Jason and team have been phenomenal throughout this tough process. I am glad that I found Advanced through Google Top Rated Water Mitigation / Mediation and Restoration. I was an amateur at the beginning of the process and Advanced has made my house look like I’m a PRO. I look forward to posting before and after pics. A Brooks

Staff and the owner are professional and knowledgeable. I called them urgently, they provide me service beyond my expectations. They were punctual and did a quick job on very short notice. Thank you to the whole team for an outstanding work and highly recommend.

I was turning around a rental condo, and the painter called to tell me there was a water leak somewhere. I discovered that the water heater was leaking. I called All based on a recommendation of our condo maintenance manager, and All confirmed an appointment for later that afternoon. They replaced the water heater with a quality A.O. Smith unit, and replaced an old valve as well. They were VERY responsive and helpful, and did a very nice job installing the new water heater. Quality install to code.

Working with Javier helps to understand how the insurance coverage works. This was not something I could have done on my own. Javier acted almost like an insurance attorney providing invaluable advice. So, the moral of the story is that you need Javier to guide you through your coverage. However, this does not mean that you leave everything to Javier and sit in the corner. You have to understand what is covered and what is not and be ready to supplement your extras out of your pocket to realize your own expectations. The paintwork is a good example; the insurance won't pay the Benjamin Moore paint, and what they pay for doesn’t do much beauty. Then you have to follow up and make sure you pay the extra for what you really want. This works with everything; if you work with Javier on your budget, you will need to take his lead with the third-party contractors. The other deceptive element of insurance is the timing; if you depend on the money coming from the insurance, the process takes forever. The insurance reinstallation is a business model, a system, and there is no logic to it. When supplemental requests are involved, the insurance pays $1000 to accommodation instead of instantly approving a $500 supplemental. The process is very frustrating, and people get frustrated; however, Javier NEVER says NO. Whatever you want, he finds a way to deliver. He did the re-paint job for free with the paint of my choice. I was unhappy with some installations. He immediately got them fixed. One other thing is that Javier never bothered me with payment timing. He was pretty flexible. He did not even call for follow-up. I read the negative reviews on the website, and I realized I had most of them myself, BUT the point is Javier is not the reason. Construction work is an expensive open-ended process; the products we usually get are not top-notch Armani Case; they are what insurance covers and the process is frustratingly time-consuming unless you pay up-front and ready to pay for extras. So the frustration-cause is not Javier; it is the difference between what it is and what we want to be. Javier worked on my place for several months; his team is reliable, honest, and trustable.

Great. Helpful, friendly and effective response. They also assisted with managing the communication with the home insurance agent. Highly recommended!

The team at Tri State Restorations was punctual, friendly and helped explain the process of how they were going to get rid of the water and ensure my basement was going to be free of mold build up due to the water. Most important to me was they showed empathy to what I was going through and how my flood was disrupting my life. While I don't wish what happened to me on anyone else, I would definitely refer Tri State's services to any of my family and friends in the event they are victims of any disaster recovery situations.

Basement flooded Ozie and his team gave me quick response was very knowledgeable assessment and gave an accurate quote excellent flood clean up l high recommend this service Great Job 👏🏼

I want to thank Andrew with Ultimate Water Damage restoration for saving our house from flooding and mold twice already. First time it was an emergency request and Andrew responded immediately. His immediate response saved our basement from water and mold, so our girls can enjoy their playroom which was recently remodeled. Second time, we had a flood in our kitchen and a living room that has hard wood floors. I was panicking because I didn’t know hard wood could be saved from the water. My husband called Ultimate Water Damage immediately. Andrew came within 30 minutes with all required equipment and installed air movers and dehumidifiers. Not only our floors were saved from the water, but also our wallet from replacing the floors. I highly recommend Ultimate Water Damage for its quick responsiveness and proficiency.

We had a toilet leak on the main floor of our house which caused extensive damage to our wood floors and basement below. Patrick and his team came out immediately, assessed the damage and walked us through the whole process of water remediation. He was not pushy at all and listened to our concerns about the work that needed to be done to get our home back to the way it was. He even went the extra step and walked us through the insurance claim process. The remediation itself took about a week, and after the job was done, Patrick called to make sure everything was good on our end with the insurance company. He went above and beyond what he needed to do. Having any kind of damage to your house can be nerve wrecking, but we are so glad we called MD Flood Restoration.

We had a pipe burst a little over a week ago, flooding our entire first floor. Significant water also went down into the crawlspace below. The water remediation company (NOT Mold Gone) had wrapped up and the renovations were about to begin, so I called in Mold Gone to give an independent evaluation of the work while we were between the two stages. First, I was impressed how professional Mike was with the situation. Clearly if something was found, I was going to go back to the original company to fix it (or at least try) since it was their work and warranty/guarantee. In spite of this, Mike was very willing to check the work and agreed it was a smart thing to do. Other companies might have pressured us, or passed on such a small job, but I was treated with respect and was complimented on being proactive. He arrived on time and gave a thorough inspection of the dried out first floor and the space underneath. Happily, all was well, and Mike took the time to explain everything he saw and looked for. He made a few suggestions for some additional work and tweaks that would help in the long run, but what he really offered was peace of mind and some comfort after a pretty harrowing experience. Again, I can't stress the professionalism enough...he gave clear information, listed some options without pressuring us, and seemed genuinely interested in reassuring us that things had gone well. I wouldn't hesitate to call Mold Gone back if I ever want something checked out, and would recommend them in a heartbeat to others.