This was our second experience with the company, and they are truly reliable and a pleasure to work with. The owner, Habib, is friendly and very upfront with pricing and availability; he and his son work together to do the Pergo installations, and they are fast and efficient. The refinishing was subcontracted, but the owner was clearly in charge of what was going on. No surprises in the pricing or in the timing (they took exactly the amount of time they had initially indicated). The house was clean and virtually dust-free when they left!