BEST appliance repair guy ever! I am now a customer for life. I highly recommend Silver Spring Appliance. The problem was that my 15-year-old Kenmore dryer would turn, but produced no heat. First, I called the company I've used for the past five years. Their repair man came and installed a new heating element. But the dryer still didn't work. He then told me the dryer's motor was broken and I should just get a new one. He removed the new heating element he had just put in, re-installed the old one, charged me $50 and left. I wanted to get a second opinion, so I researched appliance repair companies on Angie's List and was delighted to find one that had all "A's" - Silver Spring Appliance. I phoned and explained the problem to the owner. He asked me for the model and serial number, so that depending on what the problem was, the Silver Spring Appliance repair guy would have the necessary part to fix the problem. Blake came two days later, confirmed that the dryer needed a new heating element, and installed it. But the dryer still didn't produce heat. So Blake did some more diagnostic testing and discovered that the dryer need a new motor relay switch. He installed it in three minutes and the dryer then started producing heat. Oh joy! I was greatly impressed by Blake's diagnostic skills. He is a specialist on appliances made by Whirlpool (Kenmore is one of them). Also honest, and as polite and helpful as you could wish for. And his dad, who owns the company, used to be a "Maytag Man." The company is a two-man operation. From now on, whenever I have a problem with any of my large appliances, I will call them.