
Serving Thomas, WV and surrounding areas
In business since 1992
Free estimates
Emergency services offered
"Jodie and crew started exactly when the contract stated. The crew began with the roof. All went well until the weather took a turn and began raining almost daily. Even fighting the weather, severe at times, the crew would stick it out and accomplish the day's goals, working well into the evening if needed. They next began with the deck roof and extension, which went very smooth once the weather cooperated and allowed the guys to do their thing. Finally the concrete pads were poured( fighting the rain again) and the job was complete. As the guys packed up the job site, Jodie said to let him know if their were any issues or concerns with his work in the future.
After some time had passed, I just wasn't completely happy with the smaller of the two concrete pads. I called Jodie and explained that I wasn't totally happy. He at that time, with no hesitation, apologized and said he would take care of, at no cost to me, until I was satisfied. He had gotten very busy, but promised to get back to me ASAP. I let him know that I was good with that, but wanted it done before the snow started. He agreed and promised it would be done well before that. A couple weeks had passed and Jodie called and sent a crew up to break up the pad, then a day or so later, they were back to pour the new concrete.
I hope I didn't miss anything and have given a proper recollection of the events. It was a pleasure to have Jodie and his crew here on this project and would hire them again with no hesitation.
Kudos to the Machen Home Improvements Crew!!!!!!!!
"





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