"Bath Fitters end product was fine...but had to comeback for a full second day to redo shower walls not installed quite right. No extra charge but took a day out of my life. I am pleased with the final result"

"I recently had the pleasure of working with Upgrade Remodeling for a major bathroom renovation, and I couldn’t be happier with the results. From start to finish, their team demonstrated professionalism, expertise, and a commitment to excellence. Ryan, our sales representative, impressed us with his logical and convincing sales pitch. He saved us valuable time by eliminating the need for multiple vendor meetings. His thorough understanding of our needs and preferences made the decision easy. The installation process was seamless. Alex and his team did an outstanding job removing our old bathtub and installing a beautiful walk-in shower. Their attention to detail was evident in every aspect of the project. They were also incredibly respectful of our home, ensuring that the work area remained clean and unaffected. The finishing touches on our new shower were nothing short of perfection. The team’s dedication to quality craftsmanship resulted in a flawless appearance and outstanding pe"

"I highly recommend this company for its service, professionalism, and detail to workmanship. From start to finish, I felt like this company had our interests as customers at heart. It started with the president of the company calling to see if everything was starting on schedule and to our satisfaction. During the work, there were some problems, but they handled every single issue promptly, professionally, and to our total satisfaction. The materials and their choices were outstanding. The 2 bathrooms worked on look stunning. We had shower doors and a vanity installed and replaced in a guest bath, and in the master, we had a tub ripped out and a huge double shower installed alongside a linen/medicine closet and a double vanity installed. The floor was also redone. The materials we selected and their construction techniques and methods have created bathrooms we have always wanted in our home. We are completely delighted with the work and how it looks. Sean, our salesman, put together a perfect package with great deals for us. And as for the workmen: the guys on site, Tito, Mario, and Fernando are truly outstanding, hardworking, and highly skilled. They are master craftsmen. The man who helped design and install the double shower door--I think his name is Caesar--was efficient and created a beautiful showpiece. Everything was done promptly, and within 2 weeks from start, we had 2 finished bathrooms that we are delighted with. The early change to a new project manager, Alex, had a few bumps, but Alex worked hard to make sure that the initial bumps were overcome, and we were informed and the project was moving along the lines we had originally planned under his expert supervision. The staff is truly amazing. I have nothing but praise for them. Bravo and thank you!"

"They did a good job. She had to submit like a photo but my daughter had them work on the central are of the loft. The deal was for one room. She got a lot of good ideal from her and it was worth it for her. They were professional and I did not hear anything negative."

"I made a mistake and didn't realize the company didn't actually come to the home, but did the consultation over the phone with photos."

"Mr Machen has impressive skill with both removing difficult 1930's steel windows and installing replacement windows. He does an excellent job wrapping the exterior of the window with metal, resulting in a beautiful finished look. He is quite compulsive with insulation and caulking as well. He removed all the old windows and debris and left a clean job site. Couldn't ask for better work.
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"He was awesome.  He called back, but he was working in Reed field, North Carolina and he could not get to us for a couple of days.  By the time, he got to us we had already gotten the other estimates, and we were pleased with him.  Hampton guy was great.  He was really quick to get back to us, but he had other projects that he had already lined up.  The experience was very satisfactory.  He was very courteous, and prompt.  He was very honest in saying that he cannot get to us, and if we needed to have this work done now, then we need to have to get somebody else.  I appreciated that."

"They were nice,professional and did excellant work"

At New Image Home Improvements, we pride our company on reliability, great communication, integrity and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business! Call today for a free estimate!

"Great it was a fast install"