Get matched with top window pros in Mcmechen, WV

"I called and the next day the sales rep came out to our building with samples to pick from and she was very informative about the products and professional. I had to call back in because i did not count the right number of windows to be done. And again the sales rep was accommodating and was able to add the windows 3 days before installing. Also was able to schedule a sunday Installation when the lab was closed. The installer was here early, very courteous , professional and efficient. I was able to leave him to do his work so i could get my tasks done also. Exceptional service"

"We are extremely happy with how our new windows and new front door turned out. After some unexpected challenges with the way our home was built, our installation crew quickly and efficiently adapted to make sure our windows and door were installed with expert care. Every time we see our new beautiful picture window we are left breathless! And our beautiful front door is the perfect upgrade for the look of our home. Thank you RBA!"

Bachman's Roofing is a family-operated company with over 50 years of experience in roofing, exteriors, and solar solutions. Recognized as one of the top 30 roofers nationwide, and renowned for exceptional craftsmanship and outstanding customer service.\n

I am a very reliable and professional employee that takes pride in performing my best work at all times with over 18 years of experience.

Thanks for checking out my profile! I’m someone who enjoys helping people tackle the projects they don’t have time for. I offer cleaning, furniture assembly, moving assistance, organizing, and general handyman services. While I’m growing my business, my goal is simple: show up on time, work hard, communicate clearly, and leave every customer happy with the results. No job is too small, and I treat every home with care and respect.

"Overall, it went very well.  
First, I have to applaud 1st Security for their Customer Service.  Every time I called, I talked to someone live.  No automated walk throughs, and no please stay on the line until the next available operator.  My security consultant was Kelly Schauf, and he was just a pleasure to do business with. He answered all my questions, and got my order processed through with no issues at all. Very friendly, and just completely professional from top to bottom.  1st Security should immediately give this guy a pay raise, because he's earned it.  
Chris Poor, our installer, arrived on time.  At first, I didn't know it was him, because apparently 1st Security installers have to drive their personal vehicles.  That, to me, was pretty low budget and really lacks professionalism IMO.  If you're a security company, your image should be important to you, and a personal vehicle with no indication at all that the driver is a representative of 1st Security just isn't all that professional to me.  Then, Chris gets out and smokes a cigarette.  Again, just not professional, and I don't care for cigarette odor in my house.  Not a huge deal to me, but it could be to someone else, so it's worth mentioning. Beyond that, Chris was friendly and good at his job.  We had 19 window contacts, four door contacts, three smoke detectors, and two glass breakage sensors installed.  To go along with one main control box on the first floor, and an auxiliary control box that we keep in our bedroom.  We like it because you can either mount it to the wall or keep it portable.  We keep it portable.  All it needs is an electric outlet to operate.  The installation took a few hours, but appeared to be flawless.  After testing the sensors and getting us all set up on www.alarm.com, Chris was out the door after we didn't have any further questions.  
An hour or so later, I picked up my home phone, and there was no dial tone.  I knew this had to do with the alarm installation, so I called Chris (who had given us his phone # if we had any questions/problems)...  He told me that the likely culprit was a phone junction where my old ADT system and been hooked up in my basement.  He led me through some steps in changing where some wires were connected to the phone junction, but nothing was working, and then we got disconnected.  I was a bit irritated, and sent Kelly Schauf an email.  Not long after, he replied via email and said a manager would be calling me.  A little while later, Larry the manager called me back, told me exactly what I had to do with two specific wires, and just like that, my phone was back in service.  Excellent customer service all around there!!
We have had our service now for a little over a week, and we have had no problems at all.  We get our alerts when our system is armed and disarmed, and we like how each family member can get their own code, so when I get an alert, I know who's arming or disarming the system.  The system itself is a touch screen system, and it couldn't be any easier to use.  I was an ADT customer for nearly twenty years, but I'm happy to be with 1st Security now.  
A couple of Guardian Security yard signs and a handful of Guardian window stickers were included.  Also, covers for the smoke detectors if/when you have a contractor doing work where a lot of dust is created.  A great idea, because our alarm was set off by a contractor a few years ago, and a trusted neighbor who has our code had to to rush over and turn it off.  
NOTE:  1st Security does the installation and any repair work the system may need.  Guardian does the 24 hour monitoring.
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"My computer (Windows XP) was running very slow and had become almost inoperable. It was taking a very long time to process anything, especially anything to do with the internet. IE was taking 100% of the cpu most of the time. Jim worked on my computer remotely for several days defragging, cleaning, anti-virus, malware, etc., but could not get it to perform anywhere near where it should. We decided that I needed a new computer. Jim built me a new computer (Windows 7 with racing stripes). The new system works very well and I am pleased with it. When Jim switched my files over from old to new, the Kodak Easy-Share program with my pictures did not get transferred. He has promised to make that transfer when he installs a new door covering the DVD reader which was broken upon setup. I will update this review when this occurs. I am very pleased with the new system and would do it all over again if a similar situation were present.
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"Sales process was good, courteous and helpful. Installation instructions were easy to follow. Did have a small issue with one sensor which was easily solved with a call. Control panel is easy to use and well constructed. Phone app is the best part. Not a big fan of a 2 year contract and the monthly rate feels a little high, but definitely a decent system. I had emailed them a question pertaining installing on double hung windows and never received a reply, but other than that their phone support prior to that was good."

We are a locally owned and operated company that values honesty and integrity, and treats your home as if it were our own. We specialize in window cleaning, gutter cleanouts, and pressure washing services. Our services are customized to the individual project, paying close attention to the details of each project that we're involved with. We look forward to building long-term relationships with our clients and guarantee your satisfaction!

We are extremely passionate about the work that we do. You can depend on us to provide a high quality service at a fair and honest price. We understand that the future of our business depends upon our reputation and that is why customer service is by far our highest priority. If you are looking for a professional you can trust, please call today to schedule a no-obligation estimate!\n\n