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Septic tanks appear full after pumping because the liquid levels have returned to normal. If you can see the pipe, the tank is empty. However, heavy rain can cause septic tanks to fill faster than normal. You might also have leaky pipes or faucets, causing extra water to drip down the drains and into the septic tank.

Before you hire a septic repair pro, make sure you get three written quotes from local companies to help you evaluate qualified candidates. Ask each company to provide proof of licensure and insurance. Finally, when you decide to hire a specific pro or company, ask for a written contract that sets out all the essential terms, including specific work expectations, a timeline, what permits are needed, who is responsible for obtaining permits, and clear payment details, including due dates.

On average, a one-time septic tank pump costs $400 (although prices can range from $250 to $550). You should empty it every few years, depending on the size of the tank and your household. Regular pumping is important to keep your septic system functioning properly; without it, waste can build up inside your septic tank, seep into your drain field, and back up into your pipes—which can be unsanitary, expensive, and smelly.

You should pump your septic tank once every two to four years for a family of four, depending on your septic tank size. You should pump a 1,000-gallon septic tank every two years, while a 1,500-gallon tank should be pumped every four years. Water usage also affects how often you should pump your septic tank. If you notice slow drains, foul smells, or gurgling sounds from your drains, you should pump your septic tank as soon as possible.