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"Google review summary 4.5 (918) Reviews All project manager108 job88 basement remodel44 work33 +6 Sort by Most relevant Newest Highest Lowest Jasper Pitrello Local Guide·194 reviews·21 photos This was not the experience we had ever imagined we would have with Matrix we could have worked with other companies and spent far less money but we thought we were getting a premium product and at a premium price! We had contracted Matrix … More Photo 1 in review by Jasper Pitrello Photo 2 in review by Jasper Pitrello Photo 3 in review by Jasper Pitrello Photo 4 in review by Jasper Pitrello+3 Jason Vassallo 8 reviews·18 photos 2 months ago We had an incredible experience with Matrix Basements! From start to finish, the team was professional, communicative, and a pleasure to work with. The craftsmanship is top-notch—every detail was handled with care and precision. You can … More Photo 1 in review by Jason Vassallo Photo 2 in review by Jason Vassallo Photo 3 in review by Jason Vassallo Photo 4 in review by Jason Vassallo 🙏1 Matrix Basements (Owner) 2 months ago Thank you so much, Jason! We’re incredibly grateful for your kind words and for trusting Matrix Basements with your home. Hearing how much you enjoyed the process — and seeing your beautiful new space — means the world to our entire team. We’re honored to have been part of bringing your vision to life! Ann Michel 7 reviews·4 photos 5 months ago We are very pleased with our the renovation of our basement. We had several bids from different contractors, and although Matrix was the highest bid, I would say it was well worth every dollar spent. The process started off slow, the start … More Photo 1 in review by Ann Michel Photo 2 in review by Ann Michel Photo 3 in review by Ann Michel Photo 4 in review by Ann Michel ❤️1 Matrix Basements (Owner) 5 months ago Thank you for sharing your experience with Matrix Basements. We appreciate your feedback. Kathleen Tracy 3 reviews·5 photos 5 months ago We recently had our basement completed by Matrix. We are thrilled with having the extra living space! Having the Builder Trend app allowed us to see the schedule and follow the process, so there weren't many surprises. Matrix got a 4-star … More Photo 1 in review by Kathleen Tracy Photo 2 in review by Kathleen Tracy Photo 3 in review by Kathleen Tracy Photo 4 in review by Kathleen Tracy+2 Matrix Basements (Owner) 5 months ago Your feedback is incredibly valuable. We are thrilled to hear that you are enjoying the extra living space in your basement completed by Matrix. We appreciate your detailed review and will take your concerns into consideration for future projects. Better Business Bureau [*** Link removed ***] Matrix Basement Finishing | BBB Complaints | Better Business ... Talking with neighbors, their sales team is regularly unprofessional and rude. They make a lot of promises verbally but are careful to not put anything in ***** ... People also search for Angie's List [*** Link removed ***] Matrix Basement Finishing Reviews - Arlington Heights, IL Working with Matrix was a pleasure from start to finish. They are an all-inclusive contractor - they designed and executed the project. Easy communication ... People also ask Who is the owner of Matrix Home Solutions? What is the warranty on a matrix basement? What is the typical project timeline with Matrix Basement? Does Matrix Basement Systems offer free estimates? Feedback Matrix Basements [*** Link removed ***] Matrix Basements Reviews Very professional trades people. Excellent work, job completed on time and looks wonderful. We are very happy with the finished basement. People also search for Reliable Home Improvem... Design First Builders reviews Drury Design reviews Advance Design Studio revi... Century City Baths & Remodels... 4Ever Remodeling reviews Feedback Houzz [*** Link removed ***] MATRIX BASEMENT FINISHING - Project Photos & Reviews We contracted Matrix Home Solutions to for our basement remodel. Wow! Truly an amazing job! The project was finished right on schedule. The project manager and ... Reddit · r/Naperville 20+ comments · 8 months ago Anyone have recommendations for a basement finishing quote? I used Matrix a few years ago. Easy to work with, only finished half the basement, and even let us do the floors and painting ourselves to save ... Indeed Job Search App installed Matrix Basement Finishing Employee Reviews in Arlington Heights, IL Nov 7, 2024 — We're thrilled to hear that you've had such a positive experience working at Matrix Home Solutions. It's fantastic to know that our ... Home Advisor [*** Link removed ***] Matrix Basement Finishing Chicagoland Area The quality of the craftsmanship is outstanding every detail was thoughtfully executed. They stayed on schedule and within budget, which was ... Better Business Bureau [*** Link removed ***] Matrix Basement Finishing | BBB Business Profile BBB Accredited since 11/9/2023. Basement Contractors in Menomonee Falls, WI. See BBB rating, reviews, complaints, get a quote and more ... Matrix Home Solutions. People also search for Reliable Home Improvem... Design First Builders reviews Drury Design reviews Advance Design Studio revi... Century City Baths & Remodels... 4Ever Remodeling reviews Feedback Results are personalized - Try without personalization Elgin, Illinois - Based on your places (Home) Update location Dark theme: on Help Feedback Privacy Terms Jasper Pitrello Local Guide·194 reviews·21 photos just now New This was not the experience we had ever imagined we would have with Matrix we could have worked with other companies and spent far less money but we thought we were getting a premium product and at a premium price! We had contracted Matrix in February to finish our basement, our salesman did a very good job taking the time to lay everything out give us our options and meet our vision the follow-up appointment to finalize went well and the gentleman really had a good knowledge of everything that needed to be done. The biggest problem we had was with the project manager and some of the trades that were brought in. The framers and finish carpenters did a wonderful job however the failures were many and project management was substandard for spending over six figures on a project. The damage that was caused to the finished portion of our house, walls, door jams garage door frame and other building errors that were made on electrical and plumbing were not addressed or handled appropriately unless I had said something to our project manager . Even then they just ignored my request and I had to pay my own painter to fix the damages that Matrix caused . The overall mismanagement of the project is what brought me to the point where I had to be the intermediary for the trades as the project manager was never on site or didn't pick up or return calls in any sort of Timely manner. This is what I am paying Matrix to handle and clearly that fell short! They framed the tub incorrectly leaving gaps where the wall studs didn't get to the ceiling, electrical switch boxes that were not secured so when the spray foam was installed and pushed the box out of the way causing repairs needed to be made, the plumber installed the wrong color drain and glued it in place they're causing an issue where if they tried to remove it and snapped the pipe under the tub they would have to gut the bathroom again and we were on a tight timeline as we were getting married the week after the project was supposed to be completed. When they sprayed our ceiling the painter left four five gallon buckets uncovered in the basement causing the house to smell to the point where it was 90° outside and we had to leave all our windows open oh yes and by the way had we not covered them up after they left they would have had to buy all new materials. When the spray foam portion of the project was to take place we were told to have nobody in the home so we put the dogs in a kennel they were supposed to be there at 8:00 a.m. they did not show up till 3:45 p.m. not getting completed till almost 9:00. It may seem minor but taking several animals to a"

"DC Brothers Repair and Remodel were very easy to work with from start to finish. They were on time, prompt with completion and offered tips and advice along the way. We would definitely hire them again!"

"Update: The owner read this review and reached out to me directly to try to make things right. He was understanding of my complaints and treated me with respect. I requested a quote for siding repair, told the receptionist we needed siding repair, and then when the worker came he told me they don’t do siding repair. They only do full replacement, which we are not interested in doing at this time. Worker was condescending and said he needed to talk to my husband. Very disappointed in this whole experience."

"There’s a lot to love about this small company, formed when its owner, Scott Daniel, put together a team of some of his pals with experience working at big-box remodeling companies in south central Wisconsin. We chose Daniel Company Bathrooms after getting six estimates for our project, remodeling two bathrooms in conjunction with a skylight installation by another company. DC’s estimator Nick is patient, knowledgeable, and listens. He worked hard to bring us as close as possible to our vision, referring us to local wholesalers whose products are available exclusively to contractors. DC gets a small percentage of the sales, but it’s still cheaper than shopping retail and better than going with big-box remodelers. Our project manager, Casey is a genuine craftsman who takes pride in his workmanship. Our foreman, Brian, dealt patiently with issues as they cropped up. DC subcontracts both an electrician, who’s capable, painters, and a tiling team, Steven Wolf. Steven is the real star of the operation, a talented artist who prides himself on his precision and hard work. He pulled our project off brilliantly. As with any ambitious remodeling project, unforeseen issues came up. One had to do with the installation of a recessed medicine cabinet. We bought the cabinet, a double trough-style sink, and a skylight with the same dimensions so that these items would line up. Unfortunately, a hidden electrical box behind a wall prevented us from aligning the medicine cabinet, which ended up being off conspicuously by 3 inches. Another issue involved a cement partition, hidden behind another wall, that threatened to prevent installation our soaking tub. Fortunately, DC found a way. Two other setbacks involved human error. The first had to do with forgetting to put in an opening for the water line to the handheld shower fitting. Using photos of the interior before it was tiled over, DC figured out where to drill. The second had to do with the slide bar for a handheld shower being installed incorrectly, off by inches. Fixing it perfectly would’ve involved retiling. Admirably, DC apologized for the error, took responsibility, and worked to resolve the issue to our satisfaction. Setting aside these human errors, which are understandable and forgivable, my only slight criticism has to do with a certain disconnect among the workers and the owner. This disconnect was visible, for example, in the way DC dealt with a loud ceiling fan they had installed. We had purchased 2 “whisper” fans, one of which did not whisper. DC couldn’t adjust it. The owner insisted the problem must be a manufacturer’s defect, not DC’s installation, and DC can’t stand behind products they have not approved. The only problem is that DC had approved them. Before purchasing the fans, I had run the specs by the estimator, who okayed them. When I pointed this out to the owner, he replied that the estimator is basically a salesman. The project also ran a couple of weeks over the contracted completion date. To DC’s credit, even after the project was done and paid for, they still dispatched workers at no cost to swap out temporary parts with the proper parts that arrived late because of supply chain issues. Were it not for the minor grumble about communication, and the fact that getting hold of the estimator to nail down some details was occasionally difficult, Daniel Company Bathrooms would get an A+ from me. As things stand, I’d give them an “A” rating. Meaning I’d use them again without trying anyone else and would recommend DC Bathrooms highly to friends and family (so long as the home owner is persistent enough to make sure there’s no disconnect between the estimator, project manager, and owner). In short, Daniel Company Bathrooms is a reliable, professional, most excellent though small remodeling company that I would recommend highly!"