Prairie Pumbing & Heating Inc

They were Great

Working with Prairie Plumbing and Heating was a disappointment at every step of our septic project: - Perc test: didn't test where I asked and falsely blamed my wife when I asked why. I was very clear that I didn't want it too far out but I was reassured they wouldn't do that. - Gave a rough estimate that they had no intention of keeping, even though they knew exactly what the site looked like and what the project entailed. Project went over budget, not because of any unforeseen problems, just because they didn't plan properly. - Charged $500 for 20 minutes of work to mow some weeds, without my approval, nor my knowledge that they were a problem. I could have taken care of it in a couple hours. - Placed the septic exactly how I told them not to: way out in the field, not where they drew it, actually crossed a property line that was marked (they mowed over the markers when they mowed the weeds), and didn't tuck it into the hillside nicely like they promised. - Purchased topsoil without my consent when I already had a pile of topsoil specifically for the septic within 20 yards of the site. - When I addressed my concerns to PP&H, Merle hung up on me and threatened liens on the house. I was just looking for some acknowledgment and sincerity of some of their errors and was only met with extreme unprofessionalism.