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"great job- holding up very well"

"Very knowledgeable and experienced. Excellent problem solver. Reliable and hard-working."

"They are friendly, professional, and appreciative of being presented with a job. they fixed the watch and on time. They invited me back if I had any problems with the repair. A good experience. I recently used them for shoe repair and they were so hospitable and reliable with that job, I tried them out on my watch."

"I left a pair of boots with them to repair. I was charged what was a fair amount, given that it was a service I couldn't do myself and would cost less than buying another pair. When I dropped them off, I asked when I should expect them to be done. They answered one month. This is fine, I realize that there are other customers who came before me and I don't know how hard/time consuming fixing shoes are. I came back one month later and they weren't done. Again, this is fine, sometimes it's hard to estimate how long projects will take. They told me to return in two weeks. When I did, they told me to return in one week. I came back again and they old me a few days. Again, and they said they'd have it done the next day. I should take this moment to note that there are significantly more visits to the store that didn't even yield responses. They have no phone number, so an in-person visit is the only way to get an update. They have their store hours listed on google, but whether they're open during that time was a roll of the dice. I've gone in the middle of the day on a weekday and found them closed. I've gone during their open hours, seen the sign saying it was open, and found the door locked. I've even gone when the sign said it was open, the door was unlocked, and there were people inside, only for those people to tell me they were closed. All this, while very frustrating, I could have tolerated, except for one thing. I went to pick up my boots again, two and a half months after first leaving them there, to find that the store had been entirely gutted, just an empty storefront. I left my number with them when I first dropped off my boots and they gave me no notification of them closing, or moving locations. They absconded with my shoes AND my money, leaving no clue of how to get either of them back. I paid them $83 dollars for the privilege of waiting for over two months and got nothing out of it."

"Within five minutes of being at my home the owner use the bathroom. After they left, I spent an hour cleaning my bathroom as he left quite the mess. He also broke my childproof toilet lock, and did not offer any reimbursement for it. The work seem like it was done properly at the time but within a week there was a yellow ring around the repair I would not have even fixed the small rip. If I knew it would look worse. This is a $5000 couch that has a major flaw now. I tried reaching out to the owner and no resolution was provided even though they say that there’s a six-month warranty on the work. DO NOT HIRE!!"

"Ripped my expensive Italian leather coat near pocket. At first was told it couldn't be fixed and I needed to try to find a matching piece of leather. (Dark brown lamb skin leather). A few minutes later she called and said she found a way! She miraculously rebuilt the panel. You could not even begin to see the repair. I was relieved and delighted. Recommend this place for leather repair. Not many places in the area! So happy."