Get matched with top water and fire damage restoration in Roberts, WI

Recent Water Damage Restoration Reviews in Roberts

• Wind River Const LLC

  5.0

  George and his crew did an excellent job! Since this was the first time we have ever taken on a remodeling project, we had ALOT of questions. George was very helpful and patient with us as we decided everything from floor type to cabinet style. He explained everything very clearly and helped to point out possible problems and offer up solutions (like water damage in the walls, which he was able to fix). He was very easy to get ahold of for those last minute and late night questions. He even found us a fabricator for the custom indoor railing I had in mind. The project did take longer than expected, but it was well worth the wait! I would rehire this crew for any future projects and highly recommend them for any work, big or small, that you have. What else can I say? They kept the work site very clean and the dust in the house to a minimum. The whole crew was friendly and helpful with our random questions throughout the process and seemed to really know what they were doing. They even offered to meet us at stores to help make decisions or if things went a bit over our heads. Overall, I feel that they went above and beyond what others would offer. NOTE: The photos I attached are very close to the end stage, but not final. Keep that in mind for areas that were later painted and some trim that was addedshow more

  Jen W.
• Paul Davis Restoration

  5.0

  Excellent. Paul Davis did a great job of communicating with myself and the client to make sure the process was smooth and efficient.

  Josh H.
• ServiceMaster of Chippewa Valley

  5.0

  They came in with wet vacs and dryers. They chipped away the old paint and moved the furniture. They removed the trash and did a great job. It took them about a day and a half and I would definitely use them again.

  PAUL A.
• Complete Renovations LLC

  5.0

  A wide variety of tasks was completed by this provider. I first hired him on to do some water damage repair for my leaking skylight. He had to repair sheetrock and then match the popcorn ceiling and repaint the whole ceiling of my kitchen. He did a great job on this and the price was so reasonable that I hired him for further work. He has stained our deck, removed cabinents in our kitchen and bathroom, and installed a dishwasher as well, which required him to cut into existing cabinents and completely install a new dishwasher into the space. His prices have always been so good, and the quality of work and timeliness of jobs are spot on. He also always does a nice job of cleaning up his work area after finished. Very friendly and easy to work withshow more

  Jodi Y.
• ICC Restoration & Cleaning Services

  5.0

  We had ICC restoration in our house in June when our sump pump failed and our basement filled with 5-6 inches of water. We have a finished basement that consisted of a family room, 2 bedrooms, large storage area, bathroom and laundry room. I made the call before 8 am and by 9:30 we had a technician and his assistant in our house surveying the water damage. At 3 that afternoon our basement was completely empty of belongings and our dry out process had started. ICC worked with our insurance to ensure we met all insurance demands and our claim was taken care of. ICC took care of everything- they provided the staff to move all our contents of our house into our garage, removed all flooring, sheet rock and fixtures, completed the dry out of our basement and provided us with contractors and who could help us get our basement back together and liveable again. ICC answered all our questions, was very helpful and most of all we felt taken care of and a priority to the staff. We would highly recommend ICC for any restoration needs your haveshow more

  Jane H.
• SERVPRO of Eau Claire

  1.0

  I did work for servpro as a subcontractor. They mismanaged the project from the beginning, creating an unhappy customer from the beginning which made our job very difficult. Our work was done to high standards and was fully completed and inspected. Servpro was paid in full months ago and still refuses to pay us even though the customer asked them to pay us in full. Now we have to lien the customer's home even though they paid in full. It is our only recourse to be paid. The owner bullies his subcontractors and I personally witnessed him bullying two different customers. I would avoid servpro as I would the plagueshow more

  Scott N.
• ICC Restoration & Cleaning Services

  1.0

  The clean-up part of the job was fine. ICC came in at the request of our insurance company, assessed the water damage, used gauges on the floors and walls to determine what needed to be replaced. They brought in huge fans and dehumidifiers to dry up the house. The rugs, walls, and ceilings that were wet and in danger of mold were removed. The furniture was removed by ICC and put into storage. This part of the process was professional, done quickly, and satisfactory. Our mistake was to sign on with the company for the restoration part of the job. We were told it would start immediately and would be done by the best professionals in each area. The work didn't start for three weeks and went on for four months (not the 6 weeks we were promised). The company foreman hired a contractor that was unreliable and didn't have the skills to do the job. We were not given the contractor's company name or a chance to research their work (i.e. on Angie's list.) It fell on us to tell the contractor what needed to be done. ICC had taken photos of our home before it was demolished but the foreman never gave the contractor those pictures and the workers had no idea where cabinets went or what the finished project should look like. For example, the workers put one of the kitchen cabinet bases in the wrong place, even though it was marked on the top with the location. The best part was the floor. We had a beautiful maple floor throughout the main floor. About one third was damaged by the water. The contractor put in the wrong type of wood on the damaged portion and the new part did not match the old floor at all! Instead of taking responsibility for not matching the flooring and fixing it, the contractor insisted it was our fault and we would have to pay for the rest of the good floor to be removed and replaced with the same wood they had just installed. They then had the gall to charge $10,000. ICC took no responsibility, nor did they help us. They said it was between the contractor and us. When we yelled enough to get the work finished, it was subpar and needed to be redone in some areas. Do not hire this company for restoration work! Grade Fshow more

  Sheila J.
• SERVICEMASTER

  1.0

  First I wasn't happy with the repairs on completion of the job, I just couldn't tell you why. Now 5 months since the damages were completed I see the repairs to dry wall are failing. They had to cut out the damaged drywall and then after the room was dry they replaced the dry wall with their magic / secret mud that dried within 24 hours. Now 5 months after the repairs the drywall tape has lifted and the tape is coming up through their magic mud. The only way to repair this is for service master to remove the dry wall and repair it for a second time, plus paint. As soon as I spotted the damage - I called service master at 715-425-6360 and advised them their repairs didn't last 5 months and they need to get back out here and do the repair RIGHT. They never returned to my property, this is a rental unit - I can not have the unit tore up like this - but service master doesn't seem to care. I am currently trying to rent the unit and having little luck because of the damages to the master bedroom and no activity from service mastershow more

  John M.
• RestorationSOS

  1.0

  I called SOS restoration because the village's sewer backed up into my basement. SOS then had City Wide Restoration call me, I told them that I just had a transplant and needed it done so that I don't get sick. They came right away. They first quoted me $5000.00 (with a $2000.00 deposit) to complete the basement. They ripped out everything and started to dry out the basement. Everything changed when "Bob" heard that my insurance company was giving me a check for $10000.00 (for restoration and items lost). They then said that the project manager had misquoted the job and was fired, and now it would cost me $15000.00 to complete. But if I gave then the entire check that they would cut me a break and complete the job. When I handed over the check, that was the last I heard from them. My basement was not completed. I then had to hire an electrician to redo the outlets that they ripped out and then said that they were not qualified to do electrical work. The shelving that they ripped out is still not replaced. So in the end I am out of $14000.00 after all is said and done. I have learned my lesson that even the most referred companies can scam youshow more

  dawn o.