"After getting recommendations and checking Angie's list, I called Rich Reimer of Custom Craft Environmental. Rich was very cooperative and came almost right away. He outlined what he was going to do and after we agreed, he and his crew immediately started to go to work. After vacuuming up as much of the water as possible, they set up huge dehumidifiers and 25 fans to finish the drying. They also sprayed chemicals to prevent mold and to disinfect the flooring; this they did several times during the next days. We had a lot of stuff in our basement and there was a lot to move up off the floor. Rich and his men were extremely helpful and careful with our belongings and never once did they complain about the amount of things they had to move. Rich came back numerous times during the drying out process to check on the progress and to move furniture and fans around for better coverage - for that care we were most grateful. When things were finally dry, we had Steve, one of Rich's crew, shampoo our carpet and he did a great job in spite of all the challenges caused by having to move a lot of furniture, etc. All in all, Custom Craft did an excellent job and it was a pleasure to work with Rich and his crew."

"They were very helpful on advising on specifications. In general, I found roofers specifying roof replacement the cheapest way possible rather than what is most cost effective long-term. Once, I got multiple contractors matching on specs, GF was clearly cost competitive, particularly given no subcontractor usage. Actual install was smooth except for two things. It took more time than they budgeted for, but they handled that well and didn't try to ask for extra payment. Second, they discovered that the backing of the house's original aluminum siding was rotten when they were installing new flashing. Understandably, they didn't want to put it back up as is (which I can appreciate). Thankfully, they were able to provide a cost effective answer regarding new siding, as I didn't want to have to big that out with everything already torn up."

"Excellent - I ended up hiring someone to help with shopping and finishing piece - waste of time and money. Jill's service was by far the most useful and best value in my decorating process.
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"The work was perfect. They were excellent, they came on the weekend, extremely efficient, and very fair"

"Very friendly and amazing quality of work. We will hire again!"

"The man I talked to was very professional and timely. However, he explained that this particular job was beyond the scope of what their company does. I would certainly use them on another 'issue'.
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"The whole process went smoothly. Product was available within estimate dates. Scheduling occurred per our needs. The removal of exiting tub/shower and installation of new shower was completed in one day. Shower looks great. Everyone involved was extremely friendly. Installation team installed all accessories after consulting with us on locations. Great Job all around. We are now engaged with the company to replace our upper floor windows later this year."

"It went really well.  He did the work and completed it on the evening he came.  He was on time and we were pleased with getting it done.
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"When they were here they worked all day. However there were many days when they had to go to other jobs and that caused delays on our project. Project took much longer than we thought it would. Had a hard time communicating, many times only got voice mail.Seemed to us the contractor had too many jobs going on at the same time. We did not feel our project was a high priority. Overall we are happy with the results but were quite frustrated at times"

"They did a very good job. They were quick and I am very happy with the work that they did for me."