"After getting recommendations and checking Angie's list, I called Rich Reimer of Custom Craft Environmental. Rich was very cooperative and came almost right away. He outlined what he was going to do and after we agreed, he and his crew immediately started to go to work. After vacuuming up as much of the water as possible, they set up huge dehumidifiers and 25 fans to finish the drying. They also sprayed chemicals to prevent mold and to disinfect the flooring; this they did several times during the next days. We had a lot of stuff in our basement and there was a lot to move up off the floor. Rich and his men were extremely helpful and careful with our belongings and never once did they complain about the amount of things they had to move. Rich came back numerous times during the drying out process to check on the progress and to move furniture and fans around for better coverage - for that care we were most grateful. When things were finally dry, we had Steve, one of Rich's crew, shampoo our carpet and he did a great job in spite of all the challenges caused by having to move a lot of furniture, etc. All in all, Custom Craft did an excellent job and it was a pleasure to work with Rich and his crew."

"They were very helpful on advising on specifications. In general, I found roofers specifying roof replacement the cheapest way possible rather than what is most cost effective long-term. Once, I got multiple contractors matching on specs, GF was clearly cost competitive, particularly given no subcontractor usage. Actual install was smooth except for two things. It took more time than they budgeted for, but they handled that well and didn't try to ask for extra payment. Second, they discovered that the backing of the house's original aluminum siding was rotten when they were installing new flashing. Understandably, they didn't want to put it back up as is (which I can appreciate). Thankfully, they were able to provide a cost effective answer regarding new siding, as I didn't want to have to big that out with everything already torn up."

"Bob is extremely knowledgeable about his products and services and understands the customer. He is very responsive and prompt, and while he explains everything in detail he also listens carefully. He is realistic and not high pressure. Thank you Bob!"

"Excellent job and on time. Services was great."

"The service was good. They were professional and timely. They were nice and reasonable price as well. If I needed to remodel my house, I would definitely hire them because they were cool and came here quickly."

"Great they are amazing and very professional they also demonstrate that they really care about there job."

"Once I sent her all the measurements, it took her a little while to get the options back to me.  Overall, they're good designs.  However, they're very simplistic and give general ideas for space planning.  I was hoping to have a better idea for sizes of furniture for the space and some variations on staging.  
Jill was very responsive when I did have a question.  I'm not sure how helpful it is to have a virtual design done.  If we lived in similar cities, I'd probably use her again for help with additional designs.
"

"Very friendly and amazing quality of work. We will hire again!"

"The man I talked to was very professional and timely. However, he explained that this particular job was beyond the scope of what their company does. I would certainly use them on another 'issue'.
"

"Took him a while to get parts. Town was 15 minutes out,but his GPS gave him the run around. Took hour and a half to get back."