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Rekeying a lock changes the internal mechanism so that a new key works, while replacing a lock involves swapping out the entire hardware. Rekeying is a good, cost-effective option when you want to ensure old keys no longer work, such as after moving into a new home or losing a key. It's also ideal if you want to keep your existing lock hardware. You should opt to replace the locks entirely if you want to upgrade to a more secure or different style of lock, if the current lock is old or damaged, after a break-in, or if too many copies of the old key exist.

A deadbolt differs from a regular lock in its design, construction, and security level. Regular locks are typically used for interior doors, such as for bedrooms and bathrooms, and provide minimal security. They are easy to install and use, often featuring a simple locking mechanism on the inside. In contrast, a deadbolt is one of the most secure locks you can install on an exterior door. Its internal construction is designed to withstand significant force, adding a crucial layer of security that can deter intruders. While deadbolts may be more expensive and complicated to install, they are cost-effective for the security they provide and are built to hold up to wear and tear.

A keypad deadbolt, a lock requiring a code entered on a keypad entry, can be a convenient option for families with children coming in and out and needing access to the home. It can also offer an easy solution if you rent your home out, since you can easily change the code as needed. So, depending on your home entry’s needs, a keypad deadbolt may be worth the extra expense.

First thing first: Make sure you’re using the right key. If it’s the correct key for your lock, there are a few reasons why it may not be working, like the key is worn out or the lock is jammed. Try lubricating the lock and pushing the door closed to ensure the mechanisms work correctly. If you’re still locked out, call in for help.