"I called Alarm Protection Group AFTER my office was burglarized. Now I feel SAFE. William is great to work with. He's neat and tidy, prompt, presentable - not a butt-crack type of guy, and he doesn't leave a mess in his wake. He's also knowledgeable about the equipment and only uses high-quality products."

"Equipment is all fairly priced, in fact, some items were cheaper than any other online source. It is all SELF-INSTALLED, so you need to at least know how to operate a screwdriver proficiently. :-) All items have help guides showing you how to install the sensors, door locks, etc. The setup section of the phone app walks you thru the setup of each sensor and lets you know when you're done. I had just had another company install and then remove their system and it took me less time to set up[ this one than they took. The equipment such as door locks (Schlage), sensors (equivalent to Dome or Vivint), front door bell (Skybell) is all TOP quality. All batteries (new) included. Equipment doesn't ship for 48 hours after your order is placed, but then arrives one or two days later. Plan on one full day to install, test and get help (by phone) during your install. As for their support line. It is A1. AAA. Highest award I can think of for telephone support. Courteous, knowledgeable and helpful to a fault. These people provide a full featured system that is awesome. The system's monitoring takes place in NY and is reached by cellular telephone. No wi-fi which a burglar could disable at your home very easily. This they cannot get at. Monitoring cost may vary in your area. Mine is the same as the previously removed sytstem would have been."

"I was called right away after contacting them through Angie's List. Then Rob did a background check for me right away and was so helpful in understanding the report and what my next steps should be using his investigative knowledge.  He spent quite a bit of time with me and could not have been more helpful. He was sincerely trying to help me with my issue and how to navigate the situation in the best way possible. It really made a difference in my life.
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"Awesome experience.  Highly recommend Security One."

"The gentleman was very knowledgeable and got the job done in a timely manner,an also downloaded my printer onto my computer for me.Greatly appreacited it."

"Very professional.
Pricey but high quality and excellent customer service.  The company and all service personnel and customer service are ALL in the United States of America.
The system is easy to use and any questions are answered promptly and completey.
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"Great job, appreciate his professionalism and quick response, I would hire again"

"The experience has been good.  They are very good to work with."

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"Their warranty cost and service prices are more expensive than a lot of other options. They hire out to contractors with terrible ratings and you're stuck with whomever they assign you to."