Get matched with top gas log pros in Fall River, WI

"Both technicians were prompt, professional, clean and courteous. You cannot tell that anyone was even here they did such a good job cleaning up. We had a small wiring job (new breaker circuit and multiple outlets) to be quoted and Electrician Mike completed the job immediately following the estimate. HVAC Mike arrived shortly after and completed the overdue checkup on our furnace. He even cleaned the filter on our dehumidifier -- I didn't even know it had one, lol! We will be doing a remodel on our main floor soon and will have Cardinal out to do the electrical, plumbing and gas for the job. My wife has commented twice already about how well they cleaned up after completing their respective projects!"

"Rutger was very professional, explained what he was doing as he went along. He covered the area in front of the fireplace with a drop cloth and wore shoe covers in the house. We will have him come back again next year."

Shamrock Maintenance Corp is a professional chimney service company dedicated to helping homeowners maintain safe, efficient, and well-functioning chimneys. We specialize in chimney inspections, cleanings, repairs, and preventative maintenance, with a strong focus on fire safety and long-term home protection.\n\nOur team is known for providing honest recommendations, clear documentation, and straightforward communication so homeowners can make informed decisions without pressure. We work with both modern and older homes, including historic properties, using appropriate methods to protect the structure and integrity of each home.\n\nWe proudly serve our local communities by prioritizing safety, quality workmanship, and reliable service. At Shamrock Maintenance Corp, every home is treated with care, professionalism, and respect.

"Everything was done on schedule and on budget. The gentleman who came out to perform the initial inspection provided a great option that allowed me to get a larger insert for less money by going with a standard surround instead of custom (what was initially quoted in the store). I obtained three quotes and Fireside was the cheapest. They also provided the best option for routing the gas line, compared to the other quotes I received. The whole process took three separate visits due to a city inspection, but every appointment was on time. Staff was knowledgeable, professional and friendly. Highly recommend.
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"We purchased a home with a gas fireplace (only having had wood burning previously). Rodney cleaned the unit and demonstrated how to operate it safely. Good value for the money."

"The 2 workers were on time and performed the required work to install and remove the old water heater. They seemed in a big hurry ti finish and did not ( in my opinion) check the gas lines. 2 days after the installation there were 2 gas leaks and I had to call MGE to fix."

"Excellent company. On time, on budget, good materials, good workmanship, friendly, courteous, professional and easy to work with. Especially good at setting up the job specs ahead of time by email. And good attention to Covid-19 precautions to keep homeowner and technician safe. Would definitely hire again."

"To the best of our knowledge, other than hiring a contractor, there are two businesses in the Madison area that do gas fireplace design and installation.  Fireside is the factory outlet for "Heat 'n Glo" and  "Heatilator"  brands (both manufactured by the same company).  Rebecca, the sales representative at Fireside, provided a terrific and systematic overview of products to meet our needs, and answered all our numerous questions as we proceeded to make decisions.  In contrast, the "competition" never followed up after the home inspection suggested  conflicting information between what we had seen in the showroom and what we could use in the house.
We wanted a fireplace that provides ambiance more than heat output; and it can become confusing when faced with the choices of "an attractive flame pattern" and btu output.  We did not want to be forced out of our living room because the temperature became oppressive.  To her credit, Rebecca never tried to sell us more fireplace than we would want or need. 
Fireside was able to provide a firm estimate that locked in the cost without the concern that hidden extras or unexpected problems might arise.  Apparently this is not the way the "competitor" routinely does business since we could, at best, get an estimate to provide the essential gas line and electrical work.  We did comparative shopping for tile and stone and found Fireside was more than competitive on the pricing and was better able to coordinate the installation around the placement of the fireplace.  Rebecca was able to work with us to provide some extraordinary seasonal promotions to reduce our overall cost.
Vern came out to supervise the fireplace installation and sweated and fretted all the details.  He was concerned that despite a pre-sale evaluation, our mantel was not at a sufficient recommended distance from the heat source.  He returned after brainstorming the issue over the weekend to make the 1/2 inch modification.  We felt very confident in his expertise, and professionalism,   He's a very personable man and we enjoyed the time he spent with us.
Tile and stone installation presented some unexpected challenges: Some of the tile shattered, and some piece of the stone chipped; but the installer and Fireside worked together to solve all issues as well as our esthetic preferences.  All of the people we met were friendly, helpful, meticulous, and neat.
We have a beautiful new gas fireplace that should make it far more convenient and practicable for us to use our living room on chilly days.  The fireplace has been tested and other than the "break-in" burn is ready to go.  We have no way yet to evaluate the heat output (hopefully too little rather than too much) but look forward to the Fall.
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"Showed up on time quickly cleaned the drain clog. Was thorough and making sure it was completely clear. Also gave me advise on how to keep it clear. Price was very fair."

"Installed Mendota Basic gas insert fireplace:  Install went OK except I preferred to use my electrician and there was a mix up between contractors about how to install the wiring so it had to be done over.  Jim tested the fireplace several times.  He gave good instructions to a carpenter about building a box to support the insert. 
Stone tile around the insert:  Jim did a beautiful job, and he arranged the tiles just the way I wanted them.  He worked with my carpenters to design the framing to accommodate the design for wood trim and mantle that I wanted. 
Rebuilt the chimney from the roof up:  The masonry itself is professional.   This took a long time to complete due to the long winter and to various excuses (e,g, deaths, illnesses, other jobs started after ours).   The scaffolding was left up longer than promised and that annoyed the neighbor who could not use his driveway.  Communication on this issue was difficult for all of us.
Concrete cap on chimney:  This looks great.  Jim forgot to do a little piece of cap on the side, but he came back and did it later, no questions asked. 
Tuck pointing: Grinding went well.  Missed a few "bee holes" the first time round.  Jim came back later and filled those in.  
Waterproofing:  this went well.
Block cutting and installing a larger glass block window: Glass block looks great, and matches the other glass block windows in the basement. 
Window well:  Jim used landscape blocks that matched the style and color of a window well around another basement window.  The blocks are level and fit exactly.  They look great. 
Fireplace doors:  Jim picked doors of a style I wanted.  Installation was professional.  I was disappointed that the doors don't seal airtight as I had understood when we initially discussed the job.  I felt this should have been discussed more before the doors were installed.
Epoxy floor:This didn't go so well.  The grinder left many semi-circular and circular gouges in the floor which could not be ground out.  So the floor is very uneven.  Perhaps this was due to the quality of the existing concrete, but I don't really know.  Then the epoxy paint he used didn't cover the floor.  Jim did this over at his expense.  
Communication:  Early on, Jim kept me well-informed about when he would come and arrived as planned.  However, there were times when calls and emails went unanswered for days.   Scaffolding that blocked the neighbor's driveway was not removed when promised.   During the second contract, the number of unanswered calls increased.  Several times Jim promised to come and did not show up or explain why, which delayed all the other work that had to wait until after the floor was redone.  It also meant I was having to arrange for my daughter to be elsewhere on days even when he didn't show up and put off other contractors.  This happened at least half a dozen times.    
Timeliness: There were several delays on the first job, attributed to weather but not entirely due to that, so the job took longer than we expected.  Therefore,  in the second contract we specified a start date (April 26, 2013) and an end date (May 10, 2013) and a penalty for missing the date.  The job was not complete until the end of August, when he came to install the fireplace doors, to complete the tuck-pointing and waterproofing and to redo the floor.  
 


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