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Fox Chimney Service LLC
Chimney or Fireplace - Clean and Inspect, Brick or Stone Fireplace - Install, Brick or Stone Fireplace Repair,
About us
Fox Chimney Service LLC Family owned & operated.
Business highlights
17 years of experience
Services we offer
Chimney and fireplace repair, gas, pellet stoves inserts and fireplaces masonry maintenance & installation. Historical restoration and chimney/masonry rebuilding and tuckpointing., wood
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9282 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 6% | ||
| 2% | ||
| 1% | ||
| 0% |
Showing 1-25 of 282 reviews
Greg P.
Oct 2020
Outstanding experience. I'd submitted a request for a quote to another Angie's List pro (who never got back to me). Got an email the next morning that Chimneys Plus was interested in providing me a quote. Submitted a request & hot a call from Chad maybe 20 minutes later. He explained that he was booked solid each weekday well in November, but offered to come out the following Saturday morning. Arrived right on time, inspected chimney from cap to bottom & cleaned a ton of creosote from the pipe. He also cleaned our woodstove beautifully, including the glass, at no additional charge even though we never asked him to. The price was excellent; quite a bit less than what it seems other area services charge. Chad was also extremely courteous and professional, and left everything immaculate. This was the best service I've received using Angie's List. Highly recommend Chimneys Plus!
T A.
Jun 2020
They were great to work with and very thorough. Dustin was very safety oriented and we are looking forward to having him back this year. Also, clean-up was great and they took all the needed precautions and left things spotless.
Scott P.
Jan 2020
Very nice job, on time and on budget! Dog-friendly too! :) Inside and outside.
Fred M.
Nov 2019
The scheduling process was easy and communication was good. Techs arrived on time and performed work scheduled. They were professional and did a great job of keeping the area clean-while cleaning the chimney. The cost was the same as I've paid in the past with other companies. They did a camera inspection of both flues (I have two fireplaces that share a chimney) and found damage due to internal chimney fires. Fox Chimney helped me navigate through the claims process with my insurance company and I'm in the process of scheduling repairs to the flues and installation of a wood burning insert in one of the fireplaces. They will be doing that work as well.
Wanda R.
Dec 2018
A crack was discovered in the chimney lining that posed a danger in using our fireplace. We were told different options in dealing with it. Dustin and Justin were very polite and informative. I’m currently awaiting quotes for repairs needed.
John G.
Dec 2018
Fox Chimnet Service was great! Excellent communication beforehand including to the minute arrival time. Courteous and respectful of our home, and did thorough work. I would definitely hire him again, and recommend strongly to others.
Amy K.
Dec 2018
Jayson did a wonderful job on our fireplace. The old unit was about 40 years old, and he pulled it and all the dust out without getting a speck of dirt on anything. He also found air leaks on the outside of the house and plugged them up. The fireplace looks brand new and the log set is so beautiful. We love it and would highly recommend Jayson.
Mark M.
Nov 2018
The chimney cleaning went very well. Fox Chimney Service has an automated email and text message application that kept me up to date on each step of the process. They arrived on time, completed the work in the time expected and gave me a receipt before they left. The cleaning for a 15 foot chimney took about a half hour. They aren't the cheapest out there so I gave them a 'B' on price. They were very helpful and answered all my questions. I would rate them very good overall, better than any one else I have used.
Barbara G.
Oct 2018
Dustin and Justin arrived exactly at the time promised. They took photos of the work, both before and after. As they worked, they let us know what they were doing as well as problems which they found. They re-affixed a fallen damper and checked out a connection that needed tightening. They carefully covered our near-by carpeting and used a vacuum which left no dust in the air. Will absolutely have them come back next year.
Sharon E.
Oct 2018
Solid work
RICHARD B.
Sep 2018
IT WENT REALLY WELL. THEY WERE A GOOD GROUP OF GUYS. WORK WAS DONE PROFESSIONALLY. ONCE THEY SQEEZED US IN AND ORDERED THE GAS INSERT THE WORK WENT REALLY FAST AND LOOKS GREAT. WOULD HIRE THEM AGAIN.
John R.
Aug 2018
Arrived on time, ash from cleaning did not enter home, good work.
Mario G.
Jun 2018
They were very experienced and knowledgeable, and also very friendly. They explained all the work to me, and even went above and beyond when they noticed the chimney needed extra waterproofing. The new concrete cap looks great, and the chimney looks so much better now that there are not bricks popping out everywhere. I'd definitely hire them again for any future chimney work.
Lisa B.
May 2018
Great! Punctual and professional. Our fireplace worked perfectly all winter.
STEVEN M.
Apr 2018
The service technician determined that the pilot light mechanism had worn out and was split causing the malfunction. He brought along the required replacement part and replaced the bad unit. I had originally purchased a $130 fireplace inspection and cleaning, but I was only charged $79 for a Gas Fireplace Service - Gas Fireplace Diagnostic instead because the technician said that was all I needed at the present time since the fireplace was pretty clean and after the new pilot light mechanism was installed everything was working properly. He counseled that typically the gas value would be the next thing to go, usually not long after the pilot light, but that a new one wasn't needed right now. I found it refreshing to have a contractor tell me that the service cost was actually going to be significantly less than expected!
MARV F.
Apr 2018
I wish it were possible to give Fox Chimney an A+++. It went perfectly! His expertise was impressive. Everything was done expertly. When he left, I couldn't tell he'd been there - he treated my home as if it were his. He was a pleasure to work with.
Jerome H.
Mar 2018
The work went well. Fox was timely and professional. They supplied pricing on two options depending on the amount of damage. Fortunately the less expensive fix was adequate.
Gene Y.
Jan 2018
Very well, very professional, no mess.
Robert H.
Jan 2018
excellent responsiveness and very fair price. went above and beyond to get the job done on time.
Howard S.
Dec 2017
Very well. Work done in timely fashion properly corrrcted previous repair that was done poorly by different company
Joe M.
Dec 2017
When I made the appointment I was told that two men were scheduled to be at my house nine until noon and that the first two buckets of ash were included in the service price. The two men who came to my house told me they hadn't cleaned an ash pit in five years, that I couldn't get the two buckets worth unless I agreed to pay to have it all cleaned at $20/bucket (and they kept increasing how much the total would be), and when they left at 10:40 they said they were running behind. One of the men ran a camera to look inside the chimneys, while the job of the second seemed to be only to lay out a drop cloth and pack up the camera. That second man could have easily worked on the ash pits. Given the price of the service, the value was very low.
Response from Fox Chimney Service LLC
"Dear Member, There seems to be some failure of communication here. You called for the cleaning and inspection of two fireplaces- A Charge of $328.00. These services were performed with cleanings and video inspection. When you called in , we informed you that ash dump cleanings were an additional charge of $249.00 plus $20.00 per bucket with the first two buckets included in the $249.00. We put extra time on the appointment to give the guys time to clean out the ash-dumps if you agreed to the additional service. At no time did we state these two buckets were included with the fireplace cleaning. When the gentlemen looked at your ash-dump he informed you, as did we over the phone that we would include the first two buckets if you chose the additional service of having the ash-dumps cleaned out- you refused. So the service was not performed. Ash dump cleanings, due to dust control issues are a two person job, so the other guy cant just go work on the ash-dump cleaning as you put it. As a homeowner, if you want to clean out your ash dump you can do it any way you choose. But if you hire a service provider to do it- there are extra expectations that come with that- no dust, encapsulation of the ash disposal of potentially hazardous materials - buckets with lids to seal the ash in for transport-etc. That we perform that as a homeowner you don't need to do if you do it yourself. Ash dump cleanings can also potentially take hours and have hundreds of gallons of ash- it is not a service that is included in a fireplace cleaning at any time. We did our best to accommodate your request and inform you of the additional costs involved, and our apologies if you feel it was not communicated correctly. As a resolution we will no longer be charging the same for basic ash dump cleaning as chimney cleanings to avoid any possible miscommunication issues in the future. Thank you."
Susan P.
Dec 2017
Cleaned out a lot of dead bugs. Recommended leaving pilot light on to keep bugs out of the fireplace.. Quickly found loose wire connect which seems to be design problem with igniter operation. Service personnel showed me which connection to check if problems reoccur. Very happy with the service.
Katherine R.
Dec 2017
Our gas fireplace stopped working one day and we called around for service estimates and appointment times. Fox was the earliest available (within two weeks) and their service call fee was comparable to other companies. We received text message reminders about our appointment and to alert us when the repairmen were en route. Jayson and Derek arrived 5 minutes before our appointment time - love that! They were polite, professional, and efficient. They took the time to ensure I understood what was wrong (our thermocouple needed to be replaced) and why it needed to be replaced (it had rusted). They were very upfront about the cost of the repair and were able to complete it same day. They cleaned up thoroughly afterwards and our fireplace looks and works good as new! While I hope we don't require their services again anytime soon, Fox Chimney services will be my first call should we need fireplace maintenance in the future.
Howard S.
Dec 2017
Jayson was extremely fair and honest about what had to be done. In the end, the fix was not quite as severe as he initially thought it was and our bill showed that! We would not have known the difference and certainly appreciate his integrity! His employees were polite , considerate and efficient. Work was done quickly and before schedule. I would absolutely recommend these folks to anyone. We were just lucky to have chosen them.!!
Mark J.
Nov 2017
Excellent service would recommend
Licensing
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FAQ
Fox Chimney Service LLC is currently rated 4.9 overall out of 5.
Fox Chimney Service LLC accepts the following forms of payment: CreditCard
Yes, Fox Chimney Service LLC offers free project estimates.
No, Fox Chimney Service LLC does not offer eco-friendly accreditations.
No, Fox Chimney Service LLC does not offer a senior discount.
No, Fox Chimney Service LLC does not offer emergency services.
No, Fox Chimney Service LLC does not offer warranties.