Get matched with top water heater pros in Brillion, WI

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Excellent service! He went above and beyond by noticing our faucet was leaking and provided us with the serial number and phone number for Kohler to get a replacement part."

"This is the second bathroom that Wolf & Sons and Recker Remodeling did for me and they did an amazing job again. They replaced a large tub, reworked the sub floor, tiled around the tub, new toilet, vanity, and floor. They are very honest, friendly, and thorough."

"It was smooth and no issues."

"Excellent! He was on time and professional."

"Called them to install a small vanity that I had purchased to replace a similer sized vanity in that spot. Connections were there but he had to leave and get another tail piece. Doors on vanity were not adjusted and handle on vanity was not installed. I was charged $550.76 for this work which took less than 2 hours (and included estimates for other projects, sic.) I had also wanted him to switch out older fixtures on a tub shower. He looked at it briefly and suggested I replace the tub ?. I said ok (I'm open to suggestions and money is not an issue) but then he looks and says he can't do it but an outfit like Tundraland might. ???? Duh? The plumber that I had in for recommendations before didn't see any problem switching out the faucet....and he didn't suggest pulling the tub and he DEFINITELY did not suggest using another company. I had also wanted information on converting a third bedroom into a bathroom. He didnt volunteer the info so as he was going out the door I asked him....too expensive, he says. Lol. He lost that remodel immediately. Thennnnnn....i received unsolicited text messages Saturday, SUNDAY, Tuesday, Wednesday ,and Friday wanting to know if I wanted to proceed. Huh? Proceed with what? I was still waiting for the RECEIPT! Requested the receipt, received the recept only to have the wrong service address on it. I texted back that despite using their services on and off over the past 20 years I would be using a different provider and to not contact me agaIn!!! Within 2 hours Hockers was calling me. ? Sooo we started out with 5 stars and subtracted one for their $250 per hour charge. Lost another star when he didn't install faucet on tub and suggested I contact another provider. Lost another star when he started walking out the door before he had given me BASIC info about converting a third bedroom into a second bath. Lost another star for 5 unsolicited texts before sending a receipt. Lost another star for calling me when I very clearly asked him not to contact me again. We're out of stars? That's too bad because I had more to say. I own and manage multi-family properties and can use a good plumbing provider. Hockers does not meet my needs and I won't be using them."

"Owner, Julie, helped us choose the best products for our needs. She even steered me away from a more expensive a/c. I appreciated working with her."

"Requested help with my air flow to the upstairs. It used to work well, but in the last year something had changed. I was told that it cannot be fixed and they then changed my filter, that was changed 2 months ago, and left a device, hanging by a wire and taken apart. This would not be a location I would call on again. I have had to pay someone to fix their work. I have sent a letter with my concern, but have not heard from them. Considering the quality of the work, I don’t expect to hear from them."

"Kelly, in the office, always super helpful and friendly! She is able to schedule work accurately and gets back to you timely. Their system of business allows their men to be efficient, and get work done. Their plumbers are great to work with and top notch. I have used them repeatedly, and always been very pleased with their work!"