We bought our house several years ago knowing that the backyard would need massive work to be usable. It was mostly dirt, weeds, and irrigation. The existing deck was about 15 feet above ground and the stairs to the ground were unsafe. There was no fencing to keep it private. Not an ideal place to send young kids out to play. After working with Lifestyles, we're thrilled that we now have the backyard we want! The proposal was the most professional and detailed one we received. It included both an itemized list of work with prices and a 3D rendering to help us visualize what we were getting. Brent was great at offering design suggestions, such as using cedar railing with black aluminum spindles so that the deck rail would match the black chain link fence. The workers were friendly and courteous. We share a private drive and not once did our neighbors or we have an issue getting in and out. The site was cleaned at the end of each day. We had no issues getting updates or having any of our concerns/questions answered. They didn't mind the kids staring and knocking on the windows all day and even interacted with them. I think the only criticism I can find is that there were several screws left behind on the ground. It wasn't excessive and I expected some due to the amount of work. But when I spoke with Brent about this, he was apologetic and promised to talk to his crew. He explained that a magnet couldn't pick up the type of screw they use, but liked my suggestion of going over the site with a metal detector. He cares about his business and knows the best thing he can do for it is to make his customers happy and take their suggestions to heart. The work itself is superb. We were skeptical about having a deck that connected to a chain link fence (we wanted to maintain the view of the green space behind the house), but everything flows together seamlessly. The fence looks great and we're glad we have it, but, let's face it, it's just a fence. Our deck, though, has become the envy of our neighbors.