"Excellent response and communication. Was able to get gas line broken by fallen tree replaced the next day. Only issue was service tech forgot to bleed line after install and I couldn't get the pilot to light. Plus didn't check for gas leaks inside house @ appliance (it was leaking). But they responded to problem immediately when I called. I ended up bleeding line and replacing leaking flex line myself. Still, good company that I'd recommend."

"Everything turned out fine. When it first arrived, it was damaged in the shipping. It took them quite a while to get something back to us, or even to call me back when I wrote to them. But then, once they got the ball rolling, it went very quickly. It took them probably about a month to even get back to me. The price was very good. Once somebody actually did speak with me, they were very responsive. They were pretty professional when I spoke to them. I just think that they were light on manpower."

"The guys were here working in pouring rain, working hard and did a wonderful job. It looks awesome and we are thrilled with the results."

"They show up on time, wear shoe covers all the time, covers all the furniture, clean everything at the end of the day. They worked very hard. Definitely hire them again."

"They did a fantastic job. Cleaned up after and everything looks great."

".The new fan was bigger then the old fan so he had to resize the opening for it. He did a good job of it. When he hooked up the three button switch he wired the light switch on the bottom of the three switches. It had been on the top. It is a little thing but I still walk in to the bathroom and turn on the heater fan instead of the light.
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"He was prompt. He did the work, but I had to call him back because a few lights were still dim, but he came back quickly and fixed them no additional charge. He is conscientious."

"J&R are absolutely master craftsman at patio, walls, decking and lighting. They were professional from day 1, even when we flipped back and forth on some decisions, and we ended up with a superb back yard. I love my back yard so much now - before it was so pathetic and small and swampy. They built true to design, made sure the draining and grading was perfect, made the back yard functional and beautiful. Our kids are now loving it and we can actually have people come over now. I really love how they are so dedicated to getting it absolutely perfect for us. I would and will use them for all my landscaping work in the future. It's just not worth the hassle of working with someone else who is not as professional, late, or require constant supervision. I trusted J&R Rockscapes with my life savings and it was well worth it. I highly recommend them if you want a perfect job done by the most customer-obsessed service provider in this segment."

"Cam was great,fast,knowledgeable,professional. Will definately use service again if needed!"

"had purchased this on a Deal. I moved my office to the in-law suite, and wanted something outside my norm - yet not too jarring. The decoraator is in Mass. We communicated via email, Pinterest., Houzz, their website and phone conference. I planned to reuse my light cherry office furniture, but needed to get rid of the white wall look. I sent photos of the room and a floor plan. I answered their online style questionaire and sent photo of the furnishing, my favorite Arts n Crafys desktop lamp and some of the art work I wanted to use. The result was a vibrant palate that is invigorating and joyful to work in. Using the colors from some paintings I collected in Africa15 years ago and my electric taste. the result was very bold. (Formerly my definition of bold was any color other than white or beige. The cair rail and lower walls are a terracotta with a rich deep gold on top. The remaining woodwork and doors are a dark slate gray with a satin finish. (Really - no white glossy woodwork.) I feel like I am in some exotic place when I work. I have met with other designers in the past. They ask your likes, then tell you what think regardless. Not so here, the process was interactive, two sided and balanced. The results are stunnung. I wouldn't hesitate to use them again, even if no big deal is available.
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