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Grassi Refrigeration

4.18(
11
)

Grassi Refrigeration

4.18(
11
)
Customers say: Super punctual
67 years of experience

Grassi has been serving the Walla Walla Valley since 1958 and is family owned and operated. We are committed to honesty, integrity, quality, pride in workmanship, and a high standard of business ethics. Our years of hard work have paid off in a business that continues to grow through referrals of satisfied clients.

"I have been a faithful customer of Grassi’s for 5+ years. They’ve installed 3 systems for me and serviced 4. I am a small business owner in town and don’t take negative reviews lightly. As of today, Grassi has lost me as a loyal customer. Over the past 6 months we’ve had consistent issues with a couple systems (5+ call outs to 2 properties). To their credit, since the units are under warranty they say they will warranty the parts. Even still we are at $1,700+ costs thus far. Today, our tenant was cold and turned on the heater. It is 60 degrees outside. Grassi is charging for another callout as the units that they worked on within the month threw another code. Their technician, Cody, called us and told us that this is an operator error, blaming our tenant for their machine malfunction, as these are “not designed to heat when the temperature outside is above 60”. These are the only heat source for the house as recommended and installed by Grassi. What is our tenant supposed to do? I don’t believe this is an engineering issue as I have more faith in Carrier (the brand installed) or my tenant, who deserves to be comfortable. My take is that this was either poorly installed or poorly recommended. When asking more questions Cody, the technician, told us that we knew nothing about refrigeration and hung up on us."

Kara B on June 2022

Grassi has been serving the Walla Walla Valley since 1958 and is family owned and operated. We are committed to honesty, integrity, quality, pride in workmanship, and a high standard of business ethics. Our years of hard work have paid off in a business that continues to grow through referrals of satisfied clients.

"I have been a faithful customer of Grassi’s for 5+ years. They’ve installed 3 systems for me and serviced 4. I am a small business owner in town and don’t take negative reviews lightly. As of today, Grassi has lost me as a loyal customer. Over the past 6 months we’ve had consistent issues with a couple systems (5+ call outs to 2 properties). To their credit, since the units are under warranty they say they will warranty the parts. Even still we are at $1,700+ costs thus far. Today, our tenant was cold and turned on the heater. It is 60 degrees outside. Grassi is charging for another callout as the units that they worked on within the month threw another code. Their technician, Cody, called us and told us that this is an operator error, blaming our tenant for their machine malfunction, as these are “not designed to heat when the temperature outside is above 60”. These are the only heat source for the house as recommended and installed by Grassi. What is our tenant supposed to do? I don’t believe this is an engineering issue as I have more faith in Carrier (the brand installed) or my tenant, who deserves to be comfortable. My take is that this was either poorly installed or poorly recommended. When asking more questions Cody, the technician, told us that we knew nothing about refrigeration and hung up on us."

Kara B on June 2022

Gas Logs questions, answered by experts

Take this one seriously! If your oven smells like gas when it’s off, this is a telltale sign of a gas leak that can lead to a fire or explosion. In addition, a small leak has the potential to turn into a major leak without warning if any part of your piping or tubing breaks. Potential sources of a leak include the gas valve, burner, joint, or connection lines behind the stove. If the leak appears to be significant, you should contact the gas company or fire department.  

To ensure a steady propane supply, schedule regular deliveries with your provider, monitor usage, and consider keeping a backup supply for emergencies.

Natural gas companies advise only shutting off the gas supply at the meter yourself if you smell natural gas or suspect there is a leak, typically following an emergency. Instead, you can shut off gas to individual appliances when necessary. If you want to turn off your natural gas entirely, you should contact your utility company. You’ll generally also need to acquire a permit to work on your natural gas line.

Evacuate immediately and call professionals for emergency inspection and repairs.

No, you shouldn't cap a gas pipe with a compression fitting because they aren't designed for gas lines and can pose serious safety risks. Gas pipes require threaded caps that create a secure, leak-proof seal capable of handling gas pressure. Using a compression fitting could lead to dangerous gas leaks—a hazard you definitely want to avoid. 

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