Get matched with top deck repair pros in Satsop, WA

"As the GC for my own full home renovation, I was looking for a turn-key company that I could outsource and trust to handle the exterior work for my house (new house wrap, siding, and window/door installation). I was really optimistic about this company because they were a Hardie-certified installer. I hired them to install about 30 top-of-the-line Andersen windows, several exterior doors, and install all new Hardie siding and trim. Unfortunately things went south on day 1 and continued to spiral out of control. In a nutshell, I had three different project managers assigned to me throughout the project, and neither of them came on site once the project started (until the very end, and the last project manager was awesome... kuddos to him!). The first crew that came on board were subcontractors, not Evergreen employees. When they started to install my windows, I knew immediately that they did not know how to properly flash a window sill (they had gaps in the Vycor flashing, didn't wrap the sill properly, etc. etc.). I called this to the PM's attention but nothing was done. The crew installed all windows in one day, not properly flashed. Crew was retrained and came back to "fix" them, but still didn't properly flash them. Meanwhile, they were taping the seams on our house wrap in the rain, when the house wrap was wet, so nothing stuck and had to be redone. Fortunately this crew was let go and I was told they were going to bring their "in-house" crew to finish. The next crew was awesome and they ended up removing all windows and reinstalling them. In total, each window was installed three times! As a result, some of the nail flanges and seals were broken. I called this out to the PM and owner of the company but did not get a response. From this point on, the crew that stayed on did a good job and was pleasant to work with (but I found out they were also subcontractors, not "in-house" employees as I was told up front). The delivery of a few windows and doors were delayed by about three months, which was my responsibility. I told all project managers about this upfront, including the first project manager before the project started. He said it was okay and that we could start the project and hold back a specific percentage amount of the project payment until they arrived so they could return to complete it at a later time. He and I agreed and the project moved forward. When the owner of the company, Jon Jordan, found out about the window/door delays, he was irate. His brother/GM and PM (who were both very polite and professional) called me and tried to negotiate a higher partial payment percentage rate which was absolutely frustrating to me. I explained to them that I had suffered for months through the project with extreme errors and redos, which caused mental angst, and that we had already agreed on a percentage on day one. Nonetheless, I was willing to increase the partial payment a little bit just to wrap things up. The owner followed up that evening by texting me in an aggressive, threatening tone. He said my only options were to allow them to finish the project immediately (which was impossible because we didn't have the remaining windows or doors), or pay them in full immediately and they would return after the doors/windows arrived a few months later. Otherwise he would sue me and put a lien on my home. He and I hadn't even spoken prior to that, and it was shocking to get such an aggressive text from a guy who never even heard my side of the story… I proposed to the owner that we cease the contract immediately, and that I would pay them for all work completed at that point. We agreed on how much work was remaining, and removed that amount from the contract price. We cancelled the contract, he had his remaining materials picked up and that was that. Again, I was hopeful for this company and wanted to have a great experience, but due to the poor project management experience, inexperienced subcontractors who caused damage and significant delays, and a sue-happy, angry owner who lacked professionalism and compassion, I could never re-consider hiring, let alone recommend, this company for any type of contracting work."

"If I could do minus on the stars I would give a -5 stars. This company is horrible and Skylar Jump is rude beyond beleif. He came out and did the bid for the job, and he told me what it would cost me. 1/2 down and the other 1/2 upon completion of the job. They installed new drywall but did not make it flush at the corners, leaving big gaps and putting in large gouges. He and his crew left garbage all over the yard, stole materials and left my house compromised and exposed to the elements. Also damaged some of my vintage furniture from the Hoquiam Castle. So no replacing those. He was calling me and his crew inappropriate names and telling me that I don't listen, constantly interrupting me and told me that my family member who is an expert in siding doesn't know anything and started dising people. Also will not give you a receipt for money paid and will not give you a break down of the job. Also, when picking up materials from Home Depot, he will charge materials for another job onto your account. Do not hire this company unless you want to punish yourself and lose your money."

"The work was done quickly and well"

"My husband and I have built multiple homes over the years for our growing family. Andy Gruhn was by far the most high quality excellent homebuilder on every level. I truly cannot rave enough or even express my gratitude for the amazing Home They built us!!!! From start to finish, they went way above and beyond, they were quality in details that as a new homebuilder, you donâ t think of until, after the fact, sometimes years, after the fact, I still marvel at the things they thought of for us, that we didnâ t even ask for, that they provided for us to be sure our large family of small children would be taken care of and comfortable for years to come. at the time we were on a very tight budget and they were more than generous. I am beyond grateful to have worked with him and for the quality home they built for our family. They couldâ ve cut corners to save money and make a better profit but instead they just gave us a better home Now that Iâ ve worked with a new builder, Iâ m even more surprised at everything that was included in our home. Heâ s just a standup good community building person that stands by his words and means what he says. When we move back to Washington state Iâ m hoping to build with him again hands-down, I truly canâ t express my gratitude. Andy doesnâ t just build homes he builds communities."

"Very well prepared and very easy to explain the job to. A real pro.."

"Excellent work Excellent ethics always on time Overall WONDERFUL"

"Absolutely beautiful work! I highly recommend, excellent communication, always on time, calls before arriving. Works in a clean environment, and leaves the work area nearly spotless at the end of a workday. Hugo the owner, is very honest as well, you will not regret your choice!!!"